sandwiches, sandwich, food
a burger with a bite taken out of it
Shake sta
a hand holding a sandwich
food, burgers
food
two burgers on a tray
two burgers on a tray
two burgers on a tray
a hand holding a cheeseburger
food, sandwiches
a plate of cheese fries and a tray of cheese fries
food
burgers, food
drink
food
burger, food, burgers
Brent W.
Nov 25, 2024
Wow! Big waste of money. No value. I honestly have no idea how this place is staying in business. I ordered the black truffle burger because I thought it sounded interesting ,and an order of fries, and a small ice tea. It came to a whopping $18!!! When I opened the bag to look at my order, I was total shocked at how little was in the bag. I think these are the smallest portions of any burger place I've ever seen. The burger is about the size of a small slider. If you're going to pay these prices for a burger and fries, you at least need to complete by giving you a bunch of fries like Five Guys. The taste was ok but not amazing for these prices. No wonder this place was empty during lunch hour. I will not be back. What a waste! Wish I could get my money back. I would gladly throw this meal up, if I could get my money back, but I get the impression that the owner/manager doesn't care. I've not seen them reply to any of the negative reviews posted on here.
Read MoreMichaela S.
Nov 29, 2023
We stopped into Shake Shack for a quick meal, I had never been there before. You're able to order at little kiosks when you walk in or go to the counter. The customer service was the highlight of our trip here. Someone came around and asked us if we needed help while ordering, and brought us some waters while we waited for our food. She also came back around to check on us while we ate.Honestly, the veggie burger was just okay, but my partner really enjoyed his burger, so I would say it averaged out!
Read MoreAnna H.
Dec 11, 2023
I was driving by and thought that a turkey burger sounded really good. I was hungry.I wasn't sure if they had them, but thought I'd hit the drive thru. I asked, but they do not have turkey patties.I got the Chicken Shack and the Cinnamon Roll holiday shake.My total was $14. Hmm, a bit high.There was friendly service at the drive thru, with pretty stringed lights above it.The Cinnamon Roll shake had great flavor, and the sandwich was good, but not spectacular. The buttermilk herb mayo was a nice option. The chicken is crispy, not grilled. I'm happy I tried it, but I won't be a regular.
Read MoreBoogers C.
Dec 9, 2024
Food poisoning twice from this place. I expected different since it was busy.. But the food made me sick.. So I have given up on going here.. Good luck to all that try..
Read MoreNancy R.
May 1, 2023
Location: Dublin-Granville Rd, Dublin OhioWebsite: www.shakeshack.comMenu: see websiteHours: see websiteService: excellent, attentive and friendly staffParking: plenty of parking available in the lot; but be cautions of the heavy drive-thru traffic. This is a very popular spot!Don't have a favorite hamburger and milkshake spot? You do now.Think you already have a favorite?Try Shake Shake and confirm - you won't be sorry.I've heard of "Shake Shack" for decades but have never tried this low-key, moderately-priced, high quality food shop before.My son and I were looking for a place for an early dinner (or maybe it was late lunch?) in the area and spotted this really new location.It was an instant "yes" and we pulled in for our first experience of this fabulous fare.We each ordered a cheeseburger with our desired toppings and since it is right there in the name - we each ordered a milkshake. Chocolate for him (delicious) and Tiramisu for me (absolutely out of this world - even includes one crisp lady finger cookie dipped into the entire shake, which slowly absorbs the milkshake).Since we were both at our caloric calorie total for the day with this single meal, we shared an order of french fries.What is great: the burgers and shakes are outstandingly good. The fries are crinkle-cut and fried to a nice crispness but for me, that shape is "meh" and I only enjoy them when they are piping hot (another reason I am not likely to place a "to go" order - but you do you)What I suspect is great: Cheese fries. Hot Dogs. Actually - anything on the menu. I need to review the menu more closely and see what other sides they have and try them. Based on the expert frying of the crinkle cut fries - they know how to fry food so it is crisp but not greasy.What to expect:1. Expect them to be busy.2. Expect to either order from one of the kiosks or walk up to the counter. Your call.3. If eating "in" expect them to call your name with the tray of freshly prepared, piping hot (if applicable) or pristinely cold (if applicable) food and drink to your table. (NOTE: I Have never ordered "to go" - this food probably transfers just fine but if you have the option, highly recommend eating inside)4. This is a new restaurant but it is also pristinely clean - very enjoyable to dine "in"
Read MoreSarah W.
Jan 27, 2024
I'm surprised the reviews for Shake Shack Dublin aren't better. We live closest to this location and were stoked when they opened. We try not to eat a ton of fast food but I think we have been here 4-5 times in the past year without many issues, and when we have they have been minimal. Their french fries are my absolute favorite, with a side of cheese sauce. Love the chocolate milkshakes too. The staff always seem friendly and even when there is a line it seems to go pretty fast. Even the twinkling lights above the drive through are a nice touch. I would definitely say it's by far my favorite for traditional American fast food in Columbus.
Read MoreTiffany H.
Jan 31, 2024
I've been eyeing this location ever since it opened but had yet to stop by and try out the food. I saw the Korean inspired menu and finally decided to give them a try.......I regret that decision. Ordered the chicken and beef Korean sandwiches. The chicken sandwich fell apart and honestly was not good at all. The beef burger had no distinctive thing that screamed Korean burger to me. They both were a huge fail that ended up in the trash.There was also no hint of heat to it either burger. I waited at the drive thru speaker for going on 10 mins before they took my order (it was not busy-only 2 cars ahead of me). Left with having to order pizza since these were a FAIL. Due to overall experience, I have no desire to try this place out again.
Read MoreJason P.
Jun 14, 2023
Not a good experience at all. Food is way overpriced. Service is beyond slow, went through the drive thru which only one car in it and had to pull up and wait for them to bring out my food. Almost 20 min. Chicken sandwich , hot dog ,fries and a drink. Over $20.00Food is just ok. Standards have def slipped on this location. Really don't think I will go here again .
Read MoreAmanda B.
Dec 15, 2023
We stopped in after the zoo. It took two hours to get burgers fries and shakes. It was NOT busy. All food was sub par yet pricey. None of us liked or even finished our shakes. It was the absolute longest I've ever waited for burgers and fries then equally long for the shakes.
Read MoreAnn M.
Mar 4, 2024
Horrible place. Shake was thin and watery. Korean fries were regular fries with cheese on top. Service was slow. I would never recommend this place to anyone. Very disappointed. Save your money.
Read MoreRated: 3.1 (250 reviews) · $$
Burgers, Fast Food, Ice Cream & Frozen Yogurt