Chad M.
Mar 1, 2013
First, let me state that I never visited the center...it never got that far.I responded to a Valpack ad for a free week of childcare. I am always interested in exploring clean, hopefully educational, care facilities as a backup to my current babysitter. Babysitters get sick too! I like to plan ahead.I called and could not even hear the person on the phone. Kids/babies were screaming uncontrollably in the background. While not unusual, as kids/babies sometimes scream at the most inopportune times, this persisted throughout the call. It sounded as if no one was helping the children at all.The person answering the phone was not fluent in English. Broken English is very easy to pick up, even over the phone. I explained what I was seeking and wanted to make an appointment to visit. The woman asked me to repeat myself several times. While I initially thought it was due to the children screaming, it became obvious that she couldn't comprehend what I was asking. The woman stated that there weren't any managers there and that they would have to call me back. Really? No one in charge on site at 10:30 am on a Friday? As a parent, I usually pay attention to bad feelings about places. This place, from the start, had a very bad vibe. I'm not leaving my child at a place that doesn't have a full time staff member for administrative work and at least one manager on site. What happens when there is an emergency?Overall, I might be wrong about this place. However, I don't think so.
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Mahad H.
Aug 6, 2018
This past week my husband and I wanted to try Riverside Education Center for our son. we wanted to find a structured program that we could ease him into and would help him grow. We had a chance to visit 3366 Olentangy River Rd location and immediately noticed how clean the environments were and also the separation of children based on age groups. staff were friendly and helpful.
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