Quilt Beginnings

It's been several years since I made it up to this quilting store. There use to be a second Quilt Beginnings on the far east side of Columbus, but it closed a few years ago. Thus, this store has even more to gawk at, since all the east side stuff has been consolidated to this shop. What is my favorite thing about this joint? So many wonderful, vibrant, 60s prints. Paisleys galore! Also, quite a few pre-grouped fat quarter bunches. I always enjoy looking at these groupings: Wonderful for helping the mind push past a "can't match anything" moment! Oh, and so many finished blankets hanging all around! I like to get ideas for my next pattern when looking at finished examples.The patterns are kinda high here, but I always get plenty of ideas!

This is a shady online business selling Bernina machines in a gimmicky way. They advertised a Bernina model 'on sale' price so I reached out and shortly after I received an email saying the 'Bernina sale has ended today' so they increased the price by $800 immediately after my email + extra shipping charges to CA, all meanwhile still advertising the item as free US shipping over $150.

Cathy, I didn't thank you profusely enough today when you gave me an extra yard of fabric. I was too busy being impressed by how fast you were figuring the yardage in your head. Love, love, love your store. Soooo glad you moved here from the east side !Judy Walker

Nice selection of fabrics. They sell machines, notions, accuquilt, a few embroidery designs and look like they have classes. The ladies working were friendly, they offered help then didn't pester me which I enjoyed. The location is also easy to drive to. The only problem is going in with a wheelchair is not the easiest, you have to park down the strip.

The reviews for Quilt Beginnings are either really bad like my experience or good like other reviews because the staff and customer service runs hot and cold. Mostly they are condescending not because of what they say, but how they say it. I've called to follow up on a sewing machine repairs and they've laughed like it was a good joke my machine was still being worked on. I appreciate the call asking me if I want to pay for a needed part but every.single.person. has asked in a tone of voice that makes it sound like buying a new part is the end of the world. I had to bring a sewing machine back for repair THREEE TIMES because they didn't fix it the first or second time. One of the sales women tried to convince me I should buy a new sewing machine from them because the repair (that I already paid for and they didn't do) would be "expensive" - it turned out to be an extra $10 part they should have replaced the first or even the second time. When I picked up a second sewing machine I also had them repair (and they only told me the labor cost over the phone and not the real total with parts to add to my annoyance of their poor people skills) I mentioned I had to bring Machine #1 back 3 times (and it still doesn't sew right) the sales women blew me off "because that's rare." No it isn't. They didn't fix everything that was wrong with Machine #2 and is on the work order and receipts for that machine. I am loathe to bring Machine #2 back in because they'll probably try to sell me a new one than actually repair it.So buy fabric there if you must but I wouldn't recommended anything more complicated than a typical retail transaction of notions or basic supplies.

After my first ever visit, I will not recommend this store to any one. My quilter purchased material from Quilt Beginnings in Dublin and I didn't care for what she chose. Four hours after purchasing she attempted to return it. I was with her in the store when she was told they do not accept returns on fabric (I personally saw no signage staing such) because it's already cut. Clerk even stated to my quilter that it was my quilters fault. My quilter left the bldg but I was still inside. The clerks then unprofessionally talked about my quilter and the interaction that was had. As soon as they realized I was still there, they continued but in lower voices. As I strolled past packages remnants, I commented to them out they can package those scraps for $50 but can't take a return and do the same with it. Makes no sense.My quilter has spent thousands of dollars with Quilt Beginnings under the old ownership. She stated she will not be going back.

I purchased fabric for myself and a customer. My customer did not like some of the fabric which was purchased. I tried to return it and was told they didn't take returns.....no sign was posted stating this. I was told they couldn't sale already cut fabric and it was too bad, it was also my fault. They have several packet of precut fabric for sale. My purchased fabric was cut 4 hours before my attempted return. After walking out in a huff on my part, my customer was still in the store when she overhears them discussing my return attemp in a very unprofessional manner. I have shopped at this store since first opened; purchased 4 machines, several 1,000's of dollars of fabric, taken classes, purchased all my notions there. Since new owners have taken over, there has been no customer empathy, attitudes of middle management feels condescending, and according to other reviews - customers feel invisible. I think, no I know, I'll be taking my business to another quilt shop.

Huge selection and beautiful sewing machines at good prices-- very knowledgeable and trustworthy service dept also

I dropped my machine off for a general cleaning and fix the thread cutter on June 14. Was greeted and helped in a timely fashion but since then, I have only received a text message that parts are on order and work is on hold. I have called to ask about the delay, twice, and both times the clerk offered to have the technician call me back. They did not. They did not call with a final estimate of the cost and I'm still waiting. I would not recommend the store for machine maintenance but they do have great fabrics.

I have shopped at Quilt Beginnings in Dublin numerous times. The selection of quality quilt fabrics is exceptional and the potential for creative ideas is abundant. Unfortunately, I must be wearing my invisibility cloak as I seem to be completely invisible! This happens every time I go there. Other shoppers are greeted with a friendly hello but not me. I stand waiting for help and am completely ignored. When someone finally deigns to assist I am treated with condescension. I really dislike when a clerk is busy maintaining a conversation with someone else while cutting for me. Is it too much to ask for your kind attention to me and just maybe a little bit of friendly enthusiasm for my project?