Paynes Pizza & More

Would give zero stars if I could.Ordered at 6:45, told delivery at 7:45. Understandable for a Friday night. Called at 8:15, a woman answered "Marion" (poor customer service) and was told on its way. Called at 8:45 to question and a man advised it would be there any minute. Tried to explain that we were told this already and asked if it's been in a car for over an hour and was hung up on. I know they won't care about this review but it's the only voice available, a sad state of affairs.Called at 9pm and it was determined that they delivered to the wrong address and they took it!!!!! However, had Paynes looked into this at 8:15, it wouldn't be this bad!Update: we got a cheese pizza and not the pizza/sub we ordered. Worst experience ever!

Very good pizza for a very good price.. I'm a big fan of the Big Daddy, they really pile on the toppings. Also, their subs are pretty good too but overall the entire restaurant is worth going to because of the variety of quality food they have for really good prices. Plus if you're on a lunch break from work or just on the go they are very, very fast here, like Wendy's type fast nearly...Highly recommend any and all of their soups as well...and the taco salad is huge. Their "half sub" special too is particularly a great value because it's about the size of a full sub you'd get at Subway. Check out Payne's pizza, it's very good food and I heartily recommend!

I ordered for delivery on a Monday evening while there was a pretty good snow storm going on. I was told it could take up to an hour and a half for my delivery. But I was so pleasantly surprised when it only to about 45-50 min for my food to arrive! The pizza was amazing fresh toppings and very generous amount too. The chicken sub was delicious as well! If you haven't tried this pizza shop I highly recommend it!! If I'm ever in the area again I'll definitely have Paynes Pizza!!

This used to be our favorite pizza place for dine in and delivery but the service, delivery, and quality has gone down Hill quickly. The last 3 delivery orders were either wrong, missing something, cold, bread hard, etc. They give no time approximation for delivery and when they screw up they act like it's an inconvenience for them to correct it. Tonight , January 4, 2019 my order arrived with a lukewarm pizza, very hard sub bun and it was more bun than meat or toppings, wrong chips and missing drinks. When I called they told me it would be awhile for it to be remedied.First, the management may want to hire a business consultant to help them understand that if they delivered good and hot food and orders are sent out correctly they would get better reviews. Management obviously does not care . I do not recommend this place unless you are open for getting whatever they decide to send out and not necessarily what you order.

Good was great and delivered hot. We had a pizza which was loaded with toppings a sub and some wings. I would order again if I'm ever in Marion for supper

Hello PP, I just had to give u another " Shout OUT!" I came in to get my lunch 4 work and decided to try your " CHICKEN AFREDO" again... my last delivery experience was 2 thumbs down , but this time on Friday, around Lunch time, 10 thumbs up!!! Fabulous... is an understatement of how good it was!! I had onions, mushrooms added to it this time!! It was OMGoodness.... GREAT!! I almost wanted to lick the pan, b/c it was " just tat good!!" TY Paynes for a wonderful food experience!! I don't know who made it, but a10 STAR!! It had flavor and was beyond Yummy 4 my tummy!!! lol.. I most def will be back around lunch time and pic it up myself! Not sure why it was better this time, but it was!!! See you around lunch time Paynes Pizza!! O'Yeah, service was great too!! Very friendly and the Rep knew your products. She was great! Didn't see a name tag, so I don't know her name...

Pizza was great! We moved from out of state and I was nervous to eat pizza from OH. My newneighbor said. i had to give Payne's a try and i was not disappointed! The crust was soft (foldable) but thin. The sauce was tasty and I even did some changes to my pizza to see if there were any errors and they NAILED IT! So I wanted to give them full stars for that!

Food is usually great, occasionally you can tell it was rushed but no major complaints on the food. Timing on the other hand is a completely different story. Ever since they switched ownership, the pickup times have been way off, on every occasion since. They've had plenty of time to get things under control since ownership change, that's why I'm now posting this review. Most of the time when you show up to pick up your order now, you get the same "it's not quite don't yet, but shouldn't be to long" ...as they're printing the order ticket to just then start prepping and cooking. So be prepared to wait in a range of 20-45 minutes past your original pickup time, with many others also waiting throughout the restaurant.

The best lasagna ever!!!! Delivery service is quick and efficient. I recommend the sandwiches...the bread is fresh and tasty. I cannot wait to try the pizza. We heard they are fantastic.

We ordered for delivery and again our order was delivered barely warm. I called to check on the order to make sure they had written it down correctly and they had. We ordered double pepperoni on our pizza and for the 3rd time we were charged for double pepperoni but barely got the any at all. To add insult to injury the man that answered the phone started to argue with me that he "loaded" it with pepperoni. He also did not want to see the photos that I have taken of the last 3 orders. They will not get anymore of my money!!