Off White

An exceptional business with amazing employees!With only one month until my wedding I was in a time crunch to find one of the most important outfits I'll ever wear... needless to stay I was stressed. When I walked into the store, I was immediately greeted by three smiling faces. Magdalena welcomed me with true joy and helped me identify exactly what I wanted to try on. The entire appointment was extremely enjoyable, easy, and stress-free. Magdalena pulled 3-4 dresses alongside anything I chose, both inside my budget and a little over budget. I walked out with my dream couture dress (off white is an off the rack store) and a veil after only 45 mins!It was truly an amazing experience made by Magdalena + team. Outstanding service- recommending to all my bride friends!

Decided to make an appointment here after seeing really good reviews on the knot, and it 100% was worth it!! I can't start this review without saying how AMAZING Roth was with helping us! He was so friendly and energetic which my mom and I fed off of. When you make an appointment, they send you an email survey to understand what you're looking for. It was super quick and easy to do. Once you show up, the consultant asks a few more questions and then you start picking out dresses to try on! Not only was my experience amazingly easy and more importantly fun, but I walked out of there with the PERFECT dress that didn't break the bank! I will definitely reccomend this place and specifically Roth to friends for wedding, bridesmaid, and mother of the Bride/Groom dresses!

I had an appointment at Off White with Kelli the other day and she was absolutely amazing! She helped me pick out dresses that fit my style and also encouraged me to try on a few to explore something different. She provided great info on all of the dresses and pointed out if any needed to be mended. She also let me know if any dresses were over my budget and reminded me that taxes and alterations would be extra. The dresses were all BEAUTIFUL and in such great shape. Most were between $1.5k-3k. I had a great experience and highly recommend you make an appointment and visit!

I had the image in my head of the wedding dress I wanted and I had been to three other places with no success. I had a friend suggest White of Dublin and when I called and spoke with them they were unfortunately out of my price range but referred me to their sister store Off White. They asked me over the phone what I was looking for and hand picked the most gorgeous dresses for me. They were able to fit us in their schedule which was helpful because not only was it Black Friday and I had the day off work but my sister and my niece were in town and they were able to come with my mom as well. We had the entire store to ourselves and the staff were so helpful, kind, and efficient. The very first dress I tried on was absolutely perfect! The stylist still had me keep trying on other ones just in case and it was so much fun! Off White even paid the cancellation fee for another boutique we had an appointment at later that day. I would highly recommend Off White for not only the beautiful dresses but the expertise of the staff and the overall experience! Kelsey is the best!

Wow, all I can say is I'm so glad I didn't find my dress here. The scheduling process was easy, I changed my appointment time a few times and they were very accommodating. We were allowed to bring in our own champagne which was nice too! They have a good variety of dresses, but their prices start at $1500.For the dislikes - the changing rooms are in the back and the showroom for the family with all of the mirrors is out front, so you're constantly walking back and forth. Also, I've never seen a salesgirl pressure a client so much. They used every tactic - "let me call my manager", "I can do this price for you, but only for today". They straight up told someone she wasn't a sample size so she had to expect to pay alteration fees... everyone was nice until it came down to whether or not to purchase and that just ruined the entire experience and we walked away without the dress. I would definitely go to other boutiques in Columbus and treat this place as a last resort!!

Kelsey and Roth really made me and my family feel special. I came here two weeks after trying on dresses at Wendy's and not finding anything I liked. We were the only ones in the salon during our appointment so we felt very special. They started by getting to know me and what I was looking for. They really listened to what I did and didnt like. I ended up finding The Dress and going home with it then and there. Now I'll be coming back to get it altered and cleaned three months before the wedding. I'd recommend Off White to other brides. Roth was great to work with!

Despite telling them a budget, they pulled dresses that were not within my budget. I fell in love with a dress, and decided to pay for it partially since it was over my budget. Within a week they called me and were pushy for me to put a card on file, even though the rest of the payment was not due until the time of the alterations appointment in 2 months. I emailed them to discuss these issues, and their response was dull and showed a lack of remorse or care for an unhappy customer. They reiterated in it that they would not start alterations until it was paid in full even though I had explained that I understood this in the previous email. I wouldn't recommend this place to anyone for these reasons and would implore them to look at other dress facilities first.

Quite disappointed in this Dublin bridal shop. The sales associate was unfriendly, unwelcoming, unhelpful and it was a disappointing experience! I took my business elsewhere where they were friendly and MUCH more helpful. I'm not one to write negative reviews however I don't recommend wasting your time here!

I am dyslexic and often read documents wrong. When I expressed concern about additional costs for alterations I was met by a rude consultant. I was told to essentially read the fine print with no consideration. It just makes me feel like less of a person guess I expected to be treated with more understanding .I think the dress I picked was cute. But I could of gotten a cute dress anywhere from a more helpful and up front staff.

We misunderstood the cancellation fee policy thinking the $75 was for an appointment. We were treated like an inconvenience and rather rudely. I would never do business with this place.