New System Bakery

Not a fan at all. First complaints are the stairs and 2 doors you need to open and close with your arms full of donuts. 2nd set of complaints are no fry cakes, Empty long John's, and no jelly filled donuts. Third set of complaints are that there just isn't enough cinnamon in the rolls so they are plain and just doughy. I don't even really consider these donuts they are just various sweet breads.Staff were friendly, place was clean, and the only things all 11 of us liked were the glazed cinnamon roll, the Bavarian cream donuts, and the blueberry donuts. We all cut up everything and the 11 of us didn't even like them enough to finish a dozen donuts. When the 11 of us got 24 donuts from crispy cream the other day they were all eaten in 10 minutes flat.

The baked good are always tasty, they feel like they were just made. The service is friendly and the shop is relaxed. Highly recommended it!

Pastries are very tasty! Love going inside their new location and appreciate what all they have done to improve the building.

Ordered three BLT sandwiches, no bacon !! Only crumbs of bacon! Very little. Very disappointing, bread was hard , seems stale. Was out of little Debbie cupcakes , they never make enough!! Other bakery items seems fresh and tasty. They are definitely better at sweets rather than food items.

Amazing and well worth the drive for their bizmarks and breakfast. Always try to bring back extras for others to try and EVERYONE loves them. It's a shame 1 or 2 grumps can bring their rating down. Their chocolate chip cookies are also the best around.

I've been to this place twice this month and got let down twice. If you buy donuts I would check that they have the right count. Both times I've gone I've ordered a dozen and either got 10 or 11 donuts instead. Who likes paying for 12 donuts and getting 10 or 11? I also ordered a fritter and it was completely dry and I ended up throwing it away. I'm guessing it was made a day or two before. Several of my coworkers in Chillicothe have gone to this place for years and have recently said it's been going downhill. I really should have listened to them and not have given this place a second shot. Next time I'm going to Crispie Cream donuts on Bridge Street, since that's where everyone has been recommending me to go instead of this place.

Newly remodeled, great coffee, donuts, breads and muffins. Delightful staff and warm atmosphere. It's a lovely place to meet friends, enjoy a great cup of coffee and reflect on all the beautiful things in your life.

Lord knows I have better things to do than complain about some bake goods. But after Amy (manager) hung up the phone on me. God knew I be here. Jokes aside.I heard about these awesome treats so I ordered via phone in a very unprofessional manner, no email or text message securing the purchase. Just crossing my fingers hoping I didn't blow $30. They sent items out sometime Friday and by Saturday they arrived! They literally "air sealed" the items then put those in a Kroger plastic bag and then box them up! Yes! This is how they send perishables in state! Nothing to preserve them, nothing to help them last one day! In transit.So I call thinking how there must of been a mistake because there was no packaging in my package. Just Bismarks in box! W/ a plastic bag. (This is where $20 for shipping goes)The staff is very polite but not Amy (manager) Very aggressive, non sympathetic and honestly rude! All this before hanging up on me, she calls me a freeloader after requesting a refund as the items that were sent (less 24 hours ago) are dry, smashed and completely inedible.Never been to the store nor do I plan to ever!

Mediocre baked goods with personality to boot!After several "attempts" to enjoy this place I seemingly always leave with a literal and theoretical BAD taste in my mouth. The customer service is OFF ya'll, nothing like going somewhere in the midst of a pandemic to be treated like an inconvenience. If you don't like slinging cookies, I know several people who would love to receive a paycheck. I hope the manager takes note!

I've had the pleasure of enjoying bakery items from New System many times and I have never been disappointed. Great business owned by awesome people. Definitely a must-have when in Chillicothe.