Lofts at Norton Crossing

My honest opinion about Lofts at Norton Crossing I been living here now like a month in the beginning it was if a be iffy about living here of the staff was ok the neighbors are nice and gym is nice I love the apartment the lady help us was Angela jones I am upset because my friend was moving but I referred her to this apartment she got the apartment but we didn't get a referral like the woman said my friend already move in. I was supposed to get 500$ off for the first month rent of the referred didn't happen I'm upset

Very nice property and the leasing consultant Angela Jones was very professional and informative.

My five stars are for only the office workers. The ladies in the office are well-mannered if there is something you don't understand they will completely go over it with you.Now let's talk about the new maintenance team. They're horrible! The maintenance manager swears up and down that he's been in my apartment to replace my microwave, now I don't want to get upset and accuse the man of flying maybe he suffering from amnesia. My microwave has never been replaced since I've been living here and that's been 3 years. The office workers get five stars but maintenance get one star.

They made relocating from Cincinnati to Columbus easy for us. They was understand and patient with us too.

Angela Jones had the best energy! She brings the office out! The experience was the best because of her

Overrated rent, living there is okay but when you move out they will rip you off.I've been charged $775 cleaning fees for literally nothing, when I sent an email asking, the response was just pictures of some dirt in the kitchen sink, some dust in the dryer filter, and the recliner mark in the carpet. It seems they renew the apartment for the new tenant on the expense of the previous one. In addition, I was double charged for water and sewage upon moving out.

Keith the maintenance guy was very helpful and went above and beyond to make sure my problem was taken care of. He also took the time to explain other various components in my apartment!