Lockology Escape Rooms - Powell

This was such fun experience! We were a party of 8 and for some of us this was their first time at a escape room. Soon as we entered we were greeted by this friendly gentlemen. He was very helpful on explaining how escape room worked for those that did not know. There are several rooms to choose from. The rooms are clean, the props were realistic and the games were planned out well. They were very prompt in giving clues on when we needed it. Overall, it was a fun experience and would go there again.

I have updated my review because the owner/CEO reached out to me directly to discuss the issue. He took complete ownership and had a solution for training with the staff and was very kind to me. I appreciate this so I have updated the review, I would try again in a different circumstance.

These break out rooms are a joke. We did the Pharaoh's Tomb game that is for ages 7+. We selected it because we wanted my nephew to be able to participate. We were very disappointed that it wasn't age appropriate. It wasn't scary by any means, but it was not designed for kids. He was eager to help but the puzzles and clues where out of his physical and mental reach. As for the adults, we were dissatisfied with the room for many reasons. Rather than being an elaborate and believable set with well thought out and relevant clues. This was a small room with some cheap decorations and what felt like nothing but combination boxes to solve. It's really not exhilarating to solve the same puzzle over and over for an hour. Especially when the "clues" are all over the place and they have you solving puzzles in an order that doesn't make sense. The clues are not intuitive, they kind just throw information at you. The funniest part to me is that puzzles are so similar they actually have to label them to help keep from confusing players! The most frustrating part is that the connection between the clues and the answers is flimsy at best. I don't want to give too much away so I'll digress.Basically, just don't come here. Go to Breakout and have a blast!

One evening during the Great Quarantine of 2020, my wife and I decided that we wanted to go to an escape room. We had done several in different parts of the country, including Columbus, and we found that Lockology would be open and cleaned. Additionally, we would have the room to ourselves and not have to play with strangers. Given the circumstances, we felt it would be safe to do it.Lockology in Powell was the only one of their locations open, so we did the crime scene investigation room there. The guys who work there are super laid back and enthusiastic, and getting checked in and started was very easy. It was clean and orderly, and there was plenty of hand sanitizer available for people to use if needed. The investigation was fun, and we had a great time trying to solve the mystery and get ourselves out of the room. We did so with 8 seconds to spare!The location in Powell is slightly tricky to find, so make sure you use Google Maps if you don't know where you're going. But by all means, go. It was fun and I would definitely go again to try out one of their other room!

Didn't appreciate my interaction with their management regarding a reservation error I had made. There really wasn't much compassion from them about it. I picked 10 am instead of 10 pm and when I called less than 12 hours after making the reservation they wouldn't allow me to move it because it was too close to the start time. They did refund me my insurance I purchased which is why this isn't one star. The manager said if he made an exception for me and didn't for others he would be discriminating which I didn't find accurate given he would be making a decision based on my situation not my race or class. He also wouldn't give me a discount to rebook the correct time slot. This situation sucked and I know I made a mistake when booking but I also bought insurance thinking it would cover me. It didn't.

Avoid this place. Amateur and run down.The attendant had to interrupt and come in to fix a problem with one of the clues.All they care about is profit. I'm sure they won't be in business long!The management is very unprofessional.

My husband and I have completed 25+ rooms and decided to return to Lockology to try out their "Mayan Temple of Knowledge" room. Funnily enough, our first ever escape room experience roughly 2 years ago was at Lockology with their Haunted Jail room. We failed to escape this first room, having no idea at the time how to begin to approach escape rooms. While the jail themed room is more of your standard first-generation "lock and key" room, the Mayan room was fully automated/third generation and built to impress without a single lock in sight. While some of the puzzles proved somewhat frustrating/took some head-scratching, we were able to make it through the room with 8 minutes or so to spare! I would recommend this room even to those who have completed a good number of rooms. While it isn't the best we've ever done, it was a fun time and I was impressed the hard work that went into the room's design. We look forward to trying out a couple of the rooms as their sister-location (Excape Columbus).

This is my 5th escape room and have to say, read the review from Shauna and say ditto for the haunted prison room.Staff was unexcited, room was mostly finding keys versus deciphering clues, great storyline that they did nothing with. We solved with 18 minutes to spare and to me that says its too easy. Very disappointed in the experience for the cost. Also, at the end the staff came in took a pic and left. It was posted to fb, but nothing about the fact that we were successful!If you are brand new, this is an ok first time location. Will i be back? Nope. You'll find me at Breakout in Grandview where the clues are tough, rooms well thought out, technology on point and they have a great photo setup for showing your success or failure.

Fun outing with coworkers! Staff was very patient and helpful. We were at the Powell location. The place was a little hard to find and I feel a little overpriced, but it was an overall good experience. Another issue was the fact that this was first escape adventure for some of our group and this was an intermediate level room, which was not their fault but ours, the levels are posted on the website. I only mention this as a heads up if you are considering.Would do again, just kind of expensive. It's 4/5 stars for me.

We do a lot of escape rooms and were pretty unimpressed with this one. Room decor was mediocre, cheap and very basic. Two of the puzzles malfunctioned which happens sometimes and is okay but we talked about them over and over trying to figure out why nothing happened and the room attendant never said anything until we asked for a clue. The clue we were given is what we already did 20+ minutes prior, if they were actually watching they would have seen us do the activity and heard us talk about it over and over. We won't go back here, $114 for 4 people on a non private room is too much for the quality of this location. We still escaped with 15 minutes on the clock, the two "unsolved" puzzles had been done for at least 15-20 minutes. (Haunted Jail room)