Amanda C.
Feb 22, 2023
This place was a nightmare. From the moment we got there they messed up on our lease we were suppose to get a townhome with a finished basement but got a run down carpet stained upstairs apartment. Since we just drove 4 days to get there and had our whole lives in a Uhual truck we had no choice to make the best of it. This place is infested with roaches, and mice. The apartment is falling apart with windows broken that still hadn't gotten fixed even by the time we left. We were forced to leave because we complained too much about things that were not under our control.Things that were not meant to happen to us but did. We got punished for it.Even our fridge was missing drawers and even durning the first week our furnace and water heater went out. Dog crap everywhere!! Smelling smoke and weed in our apartment constantly. I wished we never moved here and I hope this place gets what it deserves. Karma rememeber that!!
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Sharon S.
Nov 9, 2017
I love it here. Going on my 2nd year. I've moved from a 1 bedroom to. a 2 bedroom. Maintenance has always come the same day Monday-Friday if late in the day then the following day. I have had 2 major issues and they were taken care of in a timely manor. I would highly recommend this complex to many people.
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Anthony I.
Jun 25, 2017
I would strongly advise not going here. There are multiple issues with their complex. They range from ceilings falling in to mold in the hallways. There are also serious security issues with broken doors. There have been multitudes of squatters staying there. I personally have witnessed a drug deal go down in front of my living room window. However, a more pressing issue is this:We had to file Chapter 13 bankruptcy. When that happened, there was an automatic stay in place that would prevent any civil cases going forward. Well they filed an eviction suit against us and proceeded to go forward with the judgement. It took us alot of paperwork and time to get the case dismissed. Well to make a long story short we moved out of that hellhole. So yes the violate the law and no they cannot be trusted in any manner.
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Shawn M.
Aug 10, 2012
Absolute crap! From terrible tenants, lousy staff at the office, hoodlums running around, no broken now fix policy, bug ridden, and poorly maintained apartments is what to expect. I would NOT move here! Their show apartment is set-up to lead you to believe something the place is not. Wouldn't waste the time even looking into this place.......
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Danny M.
Aug 26, 2024
Another ALERT: Once again they jacked up the water bill from $15.00 to $40.00. I thought they had corrected this over charge several months ago. I once again called and got the same excuses from management.
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Julie H.
Jun 7, 2023
What a NIGHTMARE right to the end.Holding my deposit. I left the place rent ready. Charged me for 2 days left on my lease. e I moved out 2 days early. They oew me them $$. With held my check 37 days. Had it the whole time. Didn't call or email me.And my lawyer says charging me $20 extra on the rent for new carpet is possibly illegal. And $33 to process my rent payments through their residential portal. Shady Lake Eden.That's not the end they gave me the check that was never received. Then had to reissue another check. After I just deposited the original not realizing the date. There are roaches.The windows old had to cover with plastic over the windows during winter. Leaky Roof. Water seeping into the basement from the basement window. And I had to explain all of this to the bank. Still causing me grief. WT_!
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Kayla H.
Jan 24, 2024
NEVER Move here I urge you. They act all friendly in the beginning when they are trying to get you to move in. Then as soon as you sign that lease, all the friendliness is out the door. If you have to call maintenance to get anything fixed it takes at thes a week or 2 before they show up. I had raccoons in my ceiling and the ceiling fell through from where the raccoon were peeing and pooping up there for so many years. Instead of properly fixing it they just puttied it and said that should hold instead of calling a exterminator and doing it the right way, the wood up there was totally rotted . it took them 3 weeks to get me a laundry card so I could use the laundromat and I'm no I K iI had to call them everyday to get them to do it. They maintenance is so rude mostly all the staff is rude. Except for 2 of the girls that work in office.I could go on and on but I don't have days to express how bad this company is and how much I urge you don't rent from them. When I signed my lease they told me I would be paying 951 monthly somehow I ended up paying 1350 monthly. Of all the apartments I've ever lived lake Eden is by far the worst. I forgot to mention that they have bedbugs and roachs the roachs are bad they say they spray for them but the whole time I lived there I never saw them spray once.
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Rooks J.
Jun 13, 2022
I would like to thank everyone in management for always addressing my issues in a timely manner, "Q" is an amazing individual and has always taken my concerns into consideration and will always follow up and make sure things are taken care of. I have lived there since Feb of this year and have had minimal issues. Thank you to the staff and management for all that they do and continue to do.
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Arturo P.
Apr 11, 2022
Good place to live I also want to thank Miss J.Williams very kind and courteous with customers 100% recommended
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Anthony E.
Aug 15, 2020
Do not rent from here. They do not fix anything. They promise that they will fix and never show up. My AC has been out all summer and they never bother to show up and look at it. They painted the fence instead of fixing the ac. I wish i could give it 0 stars
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