Kroger Liqour Store

This review would've been 5 stars based on my first visit yesterday, when I encountered friendly and congenial members of the staff who genuinely wanted to help customers find what they were looking for in the store. But after the experience I had today with a person whom I believe to be a manager, that was all soured. I felt accused and accosted personally, but more concerning was that I felt as if this manager was looking for a reason to make other staff members look bad for wanting to help a customer find what they were seeking.I'm a whiskey fan and it's widely known amongst the whiskey community that certain products that aren't available elsewhere are easier to find in the state of Ohio. Naturally I wanted to visit a few shops to see what I could find, and in a tip from a friendly bartender, I visited a store in Lima that shared some info about upcoming allocation release dates and suggested I check in Columbus because they might be releasing them sooner, and that's how I ended up here.We were greeted and welcomed in, and after perusing the shelf I asked for the bottle I hoped to find. A staff member shared that they did not have any currently available, but suggested I check back today (6/21) because it was expected and should be out in the morning after opening. I came in around 10:30am and saw this manager on the phone, having what appeared to be a fairly heated conversation, which abruptly ended when an apparent regular came in to shop. She chatted with him and the asked if I needed help so I asked for the bottle I hoped to find and watched as her demeanor rapidly changed. She snapped back with a short "no. We don't have any." To which I replied "Oh ok. Thank you. I was here yesterday and I as told it may be released today, so I thought I'd check since I can't get it at home." And then I proceeded to walk toward the door.Before I could walk out she quickly said "Sir. Who told you about it?" I said "excuse me?" "Which employee told you about it? They're not supposed to and I need to know for training purposes." The words were believable but the tone of voice said everything I needed to know. I told her I didn't remember, but instead of accepting my answer she continued to ask, and I continued to say I didn't remember. She went on to ask me to identify them by their hair, and eventually by race and I still said I didn't remember, at which point she stopped and let me leave. The whole experience was very uncomfortable and unnecessary. I understand why they want this to remain internal, but no harm came from the employee trying to help me as a customer, and questioning a customer like that did not feel right at all, and as a result I felt I needed to share the experience.

Not too bad for a Kroger liquor store. It has a separate entrance around the corner from the parking lot. There's a guard and it's self check out but there's someone to help if need be. You just scan your ID at check out and you're on your way. They have your typical liquor store items. Everything from high end spirits to mixers. There's only one other liquor store around and with this one being attached to Kroger, it's very convenient. That said, if you're looking for something special I would go up the street to Market District or the spot in Arena District.

It's a liquor store. They have booze. If the customer service is bad.... remember, they are working at a liquor store. Think about it.

Great selection. AND you can self check out. Some basic grocery store mixers. A bit low on cool gift packages. Decent whiskey selection and HUUGE selection of pocket-sized bottles. The only pain is the parking. You need to park at the kroger a lot, then walk all the way around to the corner of the building for its separate entrance. Not a good thing when it's freezing and your purchasing more than one bottle. Otherwise, a nice place to pick up libations.

I am so glad to have a liquor store connected to my local Kroger. Makes going to the store a lot more time efficient. They have a great selection of liquor at reasonable prices. A rarity they carry oyo whiskey sometimes.They sell limes, lemons, sodas and mixers.WARNING - if you engage in conversation with certain employees be prepared to loose about 10 minutes of your life hearing about liquors you don't want to buy.