Brendan H.
Nov 5, 2022
Great experience with the staff, Steve and Laken (hope I got the names right). Measured me for a custom suit. No pressure and very friendly. Stop in and look around.
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Shawnie K.
Dec 31, 2008
I've wandered into the Jeffrey Thomas many times while waiting for a table at neighboring First Watch. The boutique carries men's, women's and children's' clothing and accessories. It's hardly haute couture, but fasionistas will encounter offbeat designers and slightly higher-end brands, such as Tommy Bahama, Cole Haan, Toscano, Nicole Farhi, Le Top, Nicole Miller and loads of other designers I've never heard of. I want give Jeffrey Thomas a two-star review based on the dismissive service I have received every single time I've shopped here, but bumped up the rating an extra star, because their clothes and accessories are unique and stand out among the chain clothing stores that seem to pervade the Upper Arlington malls. I can't say I dislike Jeffrey Thomas, because I am often drawn in by the quirky outfits in the window displays. I just get the sense the sales associates don't have the time of day for you unless you LOOK like you are going to drop a ton of cash, which is usually not the case for me. I generally shop in comfort, meaning jeans and Crocs- but this is not to say I won't buy a high ticket item. I actually came here several times looking for special occasion outfits and never once felt welcomed. A male friend, likewise, grew up shopping here and as an adult has experienced the same sort of dismissive and rather snobby service. So, if you can endure snotty, aloof salespeople and don't mind paying slightly higher prices for brands often carried at Macy's, then by all means spend your money here. Despite the crummy service, Jeffrey Thomas remains an independently-owned bright spot in the otherwise blase Kingsdale Mall.
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Cathryn C.
Oct 8, 2019
Amazing staff, top quality clothing and a wide selection of accessories to choose from.
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Larry L.
Jun 13, 2018
My wife and I have shopped at Jeffrey Thomas for years. This is the place for quality and unique items at fair prices. The staff couldnt be more helpful. It is our go to place for great product and professional, friendly help
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Corbin L.
Oct 19, 2015
When they have a sale its awesome, the regular prices can be a little high. I have introduced alot of customers to the store because I do like their selection. I was there today and had interactions with Cindy and she is not a good fit for the store and is very, very pushy and fake acting.
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Mary R.
Aug 16, 2022
This place is by far one of the most pretentious stores I've ever had the displeasure of going in. EVERY time I go in there with my teenage daughter the sales lady/ person hovers around us as if we are about to steal all the things. Its offensive. The people who work there are snobs. I guess you have to look a certain way for them to deem you worthy of being able to shop without some middle aged women hovering over you like you're a thief. If you find something you like there....go buy it off another site or at a different store. They do not deserve local support.
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Karen H.
Jul 21, 2018
Unique is the word - uniquely trendy to uniquely upper class sophisticated. Over past years have scored with "nothing like it" tops, shirts, sweaters and a gorgeous duster on sale. My man buys these incredible golf slacks he loves, and they measure/hem to fit. Handsome shirts too. He asks what I want for my birthday, I tell him go to Jeffrey Thomas. They often have great sales. Manager Steve is great.
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Robert D.
Oct 12, 2016
One of Columbus' best kept secrets. I went in looking for a pair of slacks to wear for a business retreat and was happily surprised with the selection I found. They have a variety of styles, including custom made pants, but I went with a pair called "Alberto" because YOU DON'T HAVE TO DRY CLEAN THEM. I am a super low maintenance guy and the easy care for a nice looking slack was an immediate selling point for me. I was equally impressed by the selection it had for such a small space. I ended up buying a nice pair of shoes as well and I feel very confident in my purchases thanks to the salesman Steve. I did not venture over to the women's side but plan on swinging by with my girlfriend in the near future to see if she likes it as much as I do.
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C. P.
Mar 16, 2012
Just shopped at Jeffrey Thomas for the first time recently and am very glad to have discovered this boutique. I am impressed with both the merchandise and the service and definitely recommend this shop for women's business clothes, and/or specal items. I purchased a unique sweater and have received compliments each time I have worn it - it's not something I have seen anywhere else. And, they special ordered dark navy (a hard color to find) dress pants for me that fit and look great. Yes, it is a bit pricey but I will wear the items bought here for years. I wandered around for awhile when I first entered the store. Unlike other reviewers, however, I view being left alone to browse as a positive and am more than happy to approach an employee if I need help. Both Linda and Steve were knowledgeable and very responsive. I expect to shop at Jeffrey Thomas again.
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Cici C.
Oct 7, 2015
I was so disappointed with our experience at Jeffrey Thomas. We got my husbands suit for our wedding custom made only to come away with pants that only came to above his calves! Total nightmare, had to cancel a photoshoot and they did nothing to make up for it. Completely unprofessional to say the least. Will not be returning.
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