Flo-Ryder Express

Hands down one of the worst experiences of my life! Our drivers "phone wasn't working" and we weren't picked up for 3 hours past the time we were told. We had to uber to our next location. The owner of the company was rude, didn't respect the fact that the customer is always right. I would never suggest this company to anyone. And never use them again!!!!

For an important event I would not recommend this place. Several parents split the cost of renting the "party bus" for prom. The rate was very good compared to other places. Seven couples at $40 per person. We discovered you get what you pay for. Let's see, where to start - the driver was about 25 minutes late, the bus exterior was dirty, the drivers appearance was very unprofessional. The driver was a pleasant grandpa type that was dressed in jeans, tee shirt and athletic shoes. He really looked as if he had been doing yard work. Maybe it's me, I guess I expected something a little more professional, some khakis, black slacks even. Besides looking unprofessional, he was unprofessional. By no means was he rude or nasty, but smoking cigarettes on the bus is not acceptable. Other issues were the sound system and no gps. Teenagers like music, not on this bus unless you jiggle the wires and hold the system just right, even with that the sound was still scratchy and distorted! No music, okay, you can even look past that but being lost and arriving an hour late for dinner reservations is not good at all! The driver wouldn't take directions from the kids, he finally gave in after 30 minutes of driving and followed a car load of kids to the restaurant. My son called a friend for help. So an hour late for dinner and an hour and a half late for the prom. They arrived at 9:27, which was cutting it extremely close because after 9:30 there is no admittance. Imagine if this would have been someone's wedding? Hanging out with friends, girls night out maybe, but an important event, heck no, use another service!