Dublin Learning Academy

Worst childcare experience ever. Please take a look at the google review posted by Courtney 2 years ago, and we went through an almost an identical situation. A simple Google search of 'Dublin Learning Academy ABC News' will reveal another instance of the management's incompetence as well.Our 3-year-old attended this daycare for 6 months with the intention of staying until kindergarten. However, due to the toll it took on our mental well-being, we had to switch. Initially, we were pleased with the teacher in the potty-training room. However, towards the end of our child's time there, the daycare changed their potty-training expectations without informing us. One day, our child came home with an unexpected accident and the director informed us about our child would be moved to a different classroom with younger children without any prior notice.Despite our attempts to communicate with the director and owner via email and phone, our requests for feedback on establishing clear expectations for our child's transition were met with radio silence. It became evident that they had little concern for the well-being of our child.We shared our communication with friends and family, who were appalled that such words could come from a childcare provider. It was an absolute nightmare.In short, the management team at this center is unprofessional, lacking in communication skills, and fails to prioritize the needs of the children in their care. Don't trust the director's words during the tour; they won't address real issues affecting your child and will make decisions without considering your child's best interests or informing the parents beforehand.

My son attended DLA just for a short time until we were able to find a more affordable option. The care he was given was wonderful, and he was well taken care of. We got pictures through Tadpoles every day and he looked like he was enjoying himself. The director was very kind and accommodating for a first time mom.We decided to switch care centers for a few reasons:The deposit was pretty hefty, and the tuition for the infant room was $1400/ month. I personally couldn't afford that much, and was able to find another facility down the street they was less, for the same level of care.One thing I have to say is that my son got very sick while there, in just one month. I don't believe it had anything to do with the caregivers not trying their best to sanitize- I believe they did. However, if kids contract a disease like HFM and have to be out for a whole week, there is NO tuition relief. I paid full tuition just to send him for 5 total days in a whole month. ( he was that sick!) If there is a diagnosed illness going around the room, the only way that I was notified was with a tiny 8/10in printed piece of paper on the door of the room. If I would have known there was "hand foot and mouth"in the room, I wouldn't have sent him for a few days. However, since they don't immediately notify parents with a message, and I live 30 mins away, there's nothing I could do. I had to drop him off in the infected room, and of course he got sick. (And I also caught HFM and a flu bug in two weeks time) my whole family was ill. Overall, DLA met my expectations, but if my son is going to be THAT sick all the time from daycare, I can't afford to pay full tuition if he's out for weeks at a time. If there was some sort of policy where there was tuition relief for major illness, I would reconsider. Also, I think it's a parents' right to know immediately with a phone call or message if there is a contagious illness in the room BEFORE drop off. (Not just a note on the door) This is why we ultimately made the choice to move.

I'm a 7-year parent at DLA, and I could not recommend it with higher praise. From the kind, careful and educated instructors to the well-organized office staff, to the clean and modern facility and outdoor play area, it is a wonderful environment in which to care for kids. Their Kindergarten was especially helpful during COVID.