Crumbl - Polaris

Curbside pickup was so easy! So grateful with the rain and a baby in the back seat. The cookies were delicious as always.

I think it's crazy that each crumbl pricing is different! This is over $2 more for a 4 pack than at other locations. The cookies are good but not that good! When I asked the associate about it she was nice and said every store gets to choose their price which blows my mind! Cookies are still good but may have to stop going because not really affordable

No matter when I come this is hands down the best crumbl cookies shop with the kindest workers!!!

Order before you go. A little pricey but good. Service is ok the ambiance is perfect. You can order there in their system also. The cookies are good but overpriced.

I've seen similar reviews but just a warning to anyone not aware, I ordered online and paid beforehand thinking that would mean the cookies would be ready at the time said on the order. When we got there we realized that even ordering online you had to check in once you got there to get out in the queue. We started at 13th in the queue and had gotten to 11th in 15 minutes so left, the cookies were to make our anniversary special so the point wasn't to spend over an hour of it waiting in the store. The cookies are great and the workers seemed nice but busy, I just think there is not an advantage at all to ordering online for the customer, just for the store who has your money before you realize it will be an hour wait.

Hands-down, the worst customer service. They will try their best to not acknowledge you and ignore.

I love trying out the weekly lineup at Crumbl. This was my 4th order and 6th box from Crumbl and the 4th location I ordered from. I had preordered my cookies for Monday pickup on Sunday night. I ordered 3 boxes. A pack 6-pack box with one of each of 9/19-9/24 week's line up: pink cadillac, chocolate chip, strawberry milk, dark dream, cake batter, and peanut butter munch. The other two boxes were 4-packs.When I got to the store I checked in and was number 2 in line. I was very very disappointed as the first thing told to me was that the strawberry milk was not available! Why was I not notified earlier than before getting to the store? Also, why is one of the newest flavors not available at 12pm on the very first day it's offered? It was very frustrating as strawberry milk was the cookie I was looking forward to most! I was offered to switch it out for mooncake, which was a flavor from the past week. I ended up doing that for all the boxes.The pickup process took extremely long! At first, I was only given my 6-pack box and not the other two 4-packs. I waited another 5-10min for those boxes. I am not sure why it took so long when I had ordered for 12-12:30pm pickup and I actually went around 1:30pm. I also do not like how the boxes remain a bit open. It leaves room to open or get dust inside. There should be a tape or sticker shutting the cookie boxes. I also do not understand the prices of the boxes. Why am I paying more per cookie when I order more of them? The prices of the cookies have already skyrocketed, so I do not get this sales gimmick. The 4-pack costs $14.63 so $3.66/cookie; however, the 6-pack costs $22.50, which makes it $3.75/cookie. Usually businesses do the more you buy, the less per item cost. This must be because Crumbl sells 6-pack boxes the most. Anyway, I did not appreciate the practice. After this experience, I don't see myself going in any time soon.

Easy App. I love that you can order a box of 4 cookies. Delicious flavors.The person that received the cookies was overjoyed.

I love how it rotates every week. It's really really good if you're craving something sweet stop for super friendly and the cookies are always talk to you. Sometimes it is a little bit wrong in the inside but most of the times it's pretty good.

A friend of mine told me I needed to visit this place and I was a little skeptical because I thought who could possibly make such good cookies.. Well, thanks a lot now I'm hooked!