Crumbl - OSU

All Crumbl locations are the same. Small counter area with computer screens to take your order. Stark white walls with subtle light pink accents. Rotating cookie menu with the usual cookies like chocolate chip, but also fun unique flavors like the Oreo cookie that I got on my last visit. They are pretty constant across the board in terms of quality, and these cookies are really big. I tend to cut them into fours and nibble on them until they are gone. This new location has been better than other ones I've visited... mainly because the customer service was welcoming. While I try to stick to local cookie shops, sometimes when that craving hits you gotta feed it. Glad they're in the neighborhood. I have no doubt they'll do well.

Always delicious and super easy to order online. You can choose 1, 6 or 12 cookies. We tried one of each of the flavors. The chocolate covered strawberry was our favorite so delicious. Also love that each week there is a special cookie to try.

A bit disappointed with the gift wrapping experience- they were out of the sticker I requested, and the note on the gift box was placed on their sloppily. I had already paid for the sticker since it was pre-ordered, and they did not compensate Edit: raising the issue to the general customer service will result in them asking you to contact the local store (these are individual franchises)... and the local store never answered my inquiry

These cookies are INSANE-ly good...Pro tip - don't eat a whole cookie in 1 sitting. Cut it in half and enjoy again tomorrow.These are seriously large, seriously gourmet, seriously good cookies.Worth the price.

We were pretty excited to see the coming soon signs for a Crumbl Cookies here, and even more excited when we found that they had opened at our most recent visit to the Lennox! Of course, we had to stop in. It has the nice sleek look with an open kitchen where you can see all of the delicious treats coming out of the oven that seems to be a hallmark of Crumbl. To the right when you enter are some self service kiosks where you can place an order. Another customer did ask us for assistance in using them, which we were glad to give, but hopefully the staff can help with orders when needed. We ordered brookies, which came out quickly, served up nice and warm. They call your name and show your cookies to you before closing them up in the signature pink boxes. The brookies were quite good and would be one we would get again! There is plentiful parking in the shopping center lot.

My kids got me into this. I'm leaving a review for points. I like the semi-sweet chocolate chip. My kids like to try new things. A little pricey but nice treat every once and while.

I have nothing but good things to say. The staff is always friendly, my order is always perfect and the cookies are generally delicious!!!

nice workers , always super friendly and happy to work at their job. I visit this one all that time as it is so locally to me

I waited 2 days for these cookies and I need my 22.98$ back. These cookies are for look only. They were so nasty I threw up. and I really fell like I should get a refund.

Good but curbside pickup was confusing but Oreo milkshake cookie was bomb and a new fave of mine