Chestnut Hill

I have lived here since June and I have had nothing but great service from Management and Maintenance. They have given me a great discount on the apartment, free washer and driver, and the gas fireplace is gorgeous! They even have a free computer and printer that I use frequently. The neighbors are quiet and the grounds are kept up nicely. One suggestion would be to add recycling to the site. Overall, very nice apartments!!

I lived in a fancy one bedroom with chestnut hill for about two years. This place is great. Location is unbeatable! It's close to everything. The community very organized and beautiful. Staff are always friendly and professional. Every time, when it comes to any kind of maintainace they act super fast. It takes less than one day for them to fix everything! And what's also so great is 24 hours on site manager! There was one day in winter, I got locked out and the manager came in 20 minutes. When something like this happened, you just realize how important this is. I feel sad of leaving my apt due to job change, but just want to share all my good experience with you.Highly recommend this place!

This place isn't safe for families. Here's why. I came here with my husband to look at apartments. I'm from NYC so I I'm not bothered by most things. But when I see a car with a broken window, I ask questions. And oh boy, did the neighbors have a lot to say! Apparently multiple cars have gotten broken into over the last several months in this community. It looks nice on the pictures but in person it doesn't feel safe. Everyone also talks about how management doesn't care even if parents are literally afraid to let their kids play outside. Not recommended.

I lived here for 3.5 years while in college. The service was great, the maintenance was quick, and everyone was very friendly. I had a one bedroom apt and they group all the one bedrooms together and put all the townhomes on the other side of the complex so it was pretty quiet. No loud kids running around or anything. This is a great location with 4 major grocery stores within 2 miles and a Chipotle in the backyard. Loved this place!

Let me begin by simply saying STAY AWAY.... There are so many reasons you do not want to live here but I will try to make it short and to the point. I consider myself a rational, fair, and understanding person but there comes a point where you cannot be taken advantage of anymore ... These people have pissed me off past the point of return. 1. The price is extremely high. I pay $819 for a one bedroom apartment. $30 pet fee for a 5lb Pomeranian... so my rent is $849/month 2. The management staff is by far the worst I've ever dealt with. 3. If you try to leave (even when your lease is about to be up) they will try to charge and fine the crap out of you... Even if it's not legal or in your contract! I had to get a lawyer involved!4. The noise is horrible if you live on a first-floor apartment. I have been woken up multiple times at all hours of the day: from my upstairs neighbors, by the lawn care people, by workers painting and refurbishing things... even before I've woken up for work! 5. The neighborhood is unsafe - my car got broken into. 6. Their "alarm" systems don't even work. They do not report signals or break ins to a monitoring company or the police, they are literally just there for show... So if someone does break into your house you're screwed. 7. They leave notices and things that should be private on your front door for all your neighbors to see. 8. The only positive I can attest to is that the maintenance department does come do their work on time and any time I had something that needed fixed they did do this. My biggest complaint is that when my lease was up, I tried to re-sign to the largest town home they offered, as I needed more space, and that's really when my problems began. They started trying to charge me all of my original fees in addition to new ones, said they would have pull my credit again, would not give me any kind of discount for signing a new lease, and were extremely rude and acted as though they didn't care or want my business even though I was trying to give them more money and stay with them! When I finally gave up and told them I was leaving they started trying to swindle me out of more money by telling me I would have to pay another months rent and tried charging me more fines/fees! Please, save yourself the headache and go down the street to The Preserve Apts or LC Communities. I know people who live in both of those Communities (in Gahanna) and have been satisfied. Stay clear of Chestnut Hill Apartments!!!!

I am absolutely apalled by the maintenance here and the management. This community is DIRTY. Pest issues since I moved in June 2024. I have had bug issues since first moving in which no one has taken serious besides a fake pest control business that comes out every week . One pest control guy told me that a dead roach I found ON MY COUNTERTOP probably was just "walking by and came in the door since they can fit in small spaces" which I found odd as hell . Telling me there was nothing wrong, nothing to inspect. But then, guess what I find another roach walking down my wall that I had to catch and flush down the toilet myself. I then go to look up more info on them and find out their waste and what it looked like since I've never had to deal with this kind of issue. Turns out I HAVE ROACH WASTE ALL OVER MY APARTMENT. Its this brown smeared crap that I thought was from the previous tenant but no it is roach waste!! I've had like 3 pest control people come out and no one said anything! I even asked about it and I was told it was nothing to worry about. I'm thinking its some type of repair glue or something. I am just absolutely APPALLED. This place is gross and no one who works here cares or takes anything seriously. It's ridiculous. I can't even live comfortably in my home, mind u I have 2 little girls and am currently pregnant. I shouldn't have to constantly be on the lookout in my own home. DON'T SIGN ANY TYPE OF LEASE WITH THEM & if they want to show you a model ask them to show you a real apartment that they don't have all fixed up! Oh & I was also told during my tour of the property that things were going to be updated this summer & it is now August 24th and there has been nothing updated in my home whatsoever. They lie to get you to want to apply & waster your money. They only keep up with the leasing office if anything. Scamming is what I'd call this. Smh. Be smarter than I was & don't give them a CHANCE to do you wrong. Throw up yo deuces & walk out .

Firstly, I used to LOVE these apartments and the maintenance is super quick. I still LOVE to stay at these apartments after our 1 year lease but looks like the management has other ideas. At the beginning of our lease we were told that we can do month on month lease for PRO rated price at the end of our 1 year lease contract. At the end of our 1 Year lease we went and asked them for short term lease or at least month on month lease option which every other community I have been to offers at the end of your one year contract for a pro-rated amount. They refused both the options and they just offered me one year lease option which is NOT a possibility for me as my employer contract is ending at the end of the year. The management showed no courtesy to us to explore more options and treated us like new tenants or even worse. I also gave them 60 days notice to move out on 29th of the month, they extended my move out date to 31st without even not notifying me. Don't they have to atleast explain us the reason for that??? Inspite of that, they just sent the documents out to me saying I have mentioned the 31st date. Ridiculous!!!Now we have to put in all the extra work to move-in to another community. I am saddened by this situation and they have left us with no other option than to move on to a better community.I used to LOVE the apartment complex for it's neatness and it used to feel like HOME but the management keeps changing frequently and they always keep changing rules.