Cappy's Pizza

Order a sandwich and it didn't come out after half an hour. I asked for a refund and I guess I got a refund but no explanation or form of apology. Lots of employees with no urgency around getting orders out apparently a kid was taking an order on the phone and it took like 10 minutes while I was standing there waiting for my refund. It was just a real crap show all I could say. I won't have opportunity to try their pizza. Smelled odd. Was not sad I skipped the food. The R fell off the sign. CRAPPYS more like it.

I frequently travel to London and asked where the best pizza is. Heard several replies mention this place. Well, I guess people there must come to Columbus a lot. It was ok, but not much more. Might be hurt a bit by the post pandemic work shortage. Walked in one Saturday and the first thing you see is a counter with nobody at it. Stood around a couple of minutes waiting for someone to come out and I could see people in the kitchen eyeballing me. After a bit saw a sign that said RING BELL FOR SERVICE. As soon as the kitchen help saw me go for the bell, they came out. After ordering a 14" pepperoni pizza I paid by debit card and the only choice on the tip selection was 20%. Seems excessive for a a pizza you have to wait to order and then someone carries it out to you. It was quite salty and not enough sauce which is noticeable when you re-heat it. It was ok, wouldn't make a special trip for it.

Great pizza joint! Lots of toppings and sauce and crust is top notch. I'd go back because of the flavor and people,

Amazing pizza and good service love the food truck and it is quick and good they have sodas and subs

Amazing Pizza. I delivered here once for a pop vendor and tried some pizza. Absolute fire lol

It's okay ...room for improvement definitely in the dinner buffet but it was only $10 so I guess you get what you pay for. Pizza was burnt, the crust is like cardboard and we requested them to make jalapeno and pepperoni pizza and it didn't happen. Also they have pasta and garlic bread but the pasta was cold and the garlic bread was nothing to write home about. Overall we probably won't be back but then again it's a bit of a drive and we just happened to be in the area. Another thing, they only bring out one pizza at a time and a long wait in between pizzas so I only tried a slice of the pepperoni and sausage and one slice of the pep & mushroom which I could not finish due to it being burnt and the chewy cardboard crust as mentioned.

Very sad. Came here before a long time ago, wasn't bad. Checked it out again and waited 45 min for one pizza and some poppers. $8 for 5 small bite size pieces, paid for ranch. got no ranch. Did half sausage half peppers. got sausage on the whole pizza. No sense of urgency in the store. Very upsetting

Online order system has no idea how busy they are and is programmed to tell you your order will be ready in 35-40 minutes.Not till I arrived did staff inform me of this and that my order was just about to go in oven

Nasty doughy under cooked so gross gives you only options. Half raw or burnt wanted a thicker crust. Got thin. And half raw.

I've been a Cappy's Pizza fan for many years. We used to have one in WJ where I grew up and live. It was one of the last, great spots for kids to hang out. Then they closed their doors in WJ permanently and the only remaining location was in London. When they moved to their current location it was more spacious as it moved to a former Big Boy (and Perkins, if memory serves). We love Cappy's. We support Cappy's. But I don't think they have cleaned their urinal or toilet in the men's room since it opened. The smell is so bad that i hold my breath. In the summer the flies are EVERYWHERE. In the immortal words of Anthony Bourdain, "If the restaurant can't be bothered to replace the puck in the urinal or keep the toilets and floors clean, then just imagine what their refrigeration and work spaces look like."I read that in his book Kitchen Confidential recently and it came to mind as the six of us ate celebrating my 8th grader's basketball victory last night. The only thing I could think of was how long that bathroom has consistently stunk. How long had it been since anyone went in to clean it. Ages. Years. Since the beginning. And now, I think I have food poisoning. Hey Cappy's, stop being disgusting. You're better than that.