Albany Glen

Hands down best apartment ever. The staff is always very pleasant in person and over the phone and always willing to help and find answers to any of your questions! The maintenance team is on top of it always, and will get your work order done faster than any other apartment I've ever lived in. The apartment is very large and kept clean, especially with having PooPrints (using the pet DNA system) which means less doo-doo everywhere and finally people being held responsible with their pets. The property manager, Angie, is badass and on top of it all. You will NOT be disappointed here!!!! Highly recommend

We've lived here for a year now and just renewed our lease. Not because we are in LOVE with the complex or anything, but moving is a pain in the ass, its a good location, and it's really not bad. We live in phase 2 so it's pretty quite which is nice -- only problem with noise would be our floors (neighbors ceilings) are INSANELY thin. I have never heard anything once from my two wall sharing neighbors but I hear every little bit of bass from the downstairs neighbors. The apartment itself is REALLY nice. We are in a 2b/2b walk up with patio and balcony. I do wish we had a covered balcony but you win some you lose some. One genuinely positive thing about this place is that when they expanded their property to a phase 2 they added in a second pool so there is plenty of space for those who show up. Their gym is OK, the equipment could use some updates-- one of the bikes is broken, and their exercise mats are falling apart. So not in love, not upset. Just living life.

Unhelpful staff. Noisy apartments, especially with rattling air conditioning units outside of your bedroom windows. Inflexible terms and conditions. Continually sticking notes in the door versus emails or phone calls. Cheap appliances. I wouldn't recommend living here when there are other better options close by.

I've gone back and forth with Albany Glen and now with their collections company, FABCO and would like to reiterate to anyone thinking of moving to this place to reconsider. I truly believe they've used photos from someone else's apartment in an attempt to make us pay for carpet stains that did not exist in our apartment. They're a subpar place to live and have a management team that does not value their residents. STAY AWAY!

I called two days ago to ask that someone come out to repair my AC unit as it has stopped working. Around 2-3pm the NEXT day a member of maintenance came out walked into the laundry to look at the AC, said it was frozen, shut it off and asked that we not turn it back on. I asked when I could turn the AC back on and he states not to turn it back on. I asked if I would be notified when I could turn the AC back on...he didn't have a clear answer. So I asked that someone let me know when I could turn the AC back on. The next day and the thermostat inside reads 85 with no air circulation. I call the office an email again and Dawn instructs me time call the emergency maintenance line where I called and was told that it was not classified as an emergency to have AC as it was not above 85 outside. I then explained that inside my apartment was hotter than the temperature outside. Again this representative said that it was not an emergency and could not assist me. The time is 3:50 and upon calling the office back they already had the phones forwarded.

The staff here was great! The atmosphere at the apartment complex is one of a true community. I was here back in the beginning and although I don't live in the area anymore I would recommend you check them out. I miss the parties and the staff very much!!

Everything was good ,they did a good job in time, we appreciate it. Thank you very much,Bashiru gambo

They promptly addressed the issue and everything is good now. Excellent maintenance! Very professional and courteous customer service!

This apartment complex is getting worse every day. This is their grill their wifi is bad, the lawns look terrible, and they want a 72 year old women to remove an empty nest. The leasing people are being very very nasty. And my safety here is questionable? It was run sooo much better two years ago! I would not suggest this place anymore to anyone! I did but never ever again! They do have great staff for repairs but 3 of their office staff need an attitude adjustment!!!!

Frustrating.One of the expensive apt communities in this area, but for nothing.Moved into their newly constructed apartment recently but can't get internet connection.Management does not take responsibility , they point fingers at the Service providers and the service providers can't get the connection set up until the address of the new apt shows up in their system.All these after the office staffs clearly telling me that setting up a connection is just a matter of an hour , before signing the lease.Also they have several move in offers listed , but none of those offers are applicable for the apartments available for move in