Westside Boot & Shoe

Nice family business. They do great work. Sweet couple. I took in old boots that I bought while traveling and they helped me buy the tools I needed to refurbish them myself as I was leaving town. They were very gracious. The man did ask me to please wait while he helped a very elderly lady come up the steps and into his shop. He carefully tended to her transactions before me. When she left and he returned to me he said she had been his teacher and he really appreciated her and wanted to give her special treatment. It was quite endearing. Yes. It's a nice place.

The quality of work is good but the wait is usually long. They are closed on Saturday which is a convenient day for conducting this kind of business. Having once owned a store myself, I get that everyone needs days off but Sunday and Monday might work better.

These guys are very nice and do good work. It can be a bit frustrating that it takes two weeks to get a simple repair done, but that's the downside of a small business going great work. They're busy!

I only give out 5 stars if its the best service. I brought in my bmw boots, and they fixed the elastic behind my calf. Did a perfect job was on time and price These guys did it right.

These guys have held my shoes and boots hostage for six weeks now, and they almost never answer their phones. I have had to call them multiple times, but they only called me back once, and then just to say it would be even longer. Sheesh. If I had realized they were so slow, I would have taken my order somewhere else.

I gave 2 stars for unfriendly service. This is a local place and I believe they can do better by improving their attitude and appreciating their customers in the community. I didn't get the feeling they were happy to see a paying customer, life must be good. Who pays the bills, hummm, customers! Lets improve!

Just got another repair done here- the magnetic closures on my old purse busted through the leather. I cannot believe what a perfect repair job Westside did! The new leather is perfectly dyed to match, the whole thing oiled and cleaned. My favorite purse looks absolutely as great as it did brand new! Done quickly, very inexpensive and absolutely first rate job. I've always heard you can get two out of three of those things, but at Westside you really can get all three!

Dropped off a pair of boots with both soles completely destroyed and the leather severely damaged and cracked. Westside Boot did a complete re-sole job and conditioned the leather back to life. I will be taking all my footwear to them from now on

My boots still showed small, black, scuff marks. I didn't know at the time that when I was leaving my boots that they would have to be tied to get rid of those. I wish I would've been told that.

I have a high instep and they were able to stretch multiple pairs of my boots to fit my ridiculous flintstone feet. Even my steel toe work boots. I don't know why I waited in pain to take them in for so long! I took my favorite pair of cowgirl boots in to replace the worn out soles and they did an incredible job, they even re-dyed the worn out leather. These guys are amazing! Sure it took a few weeks and maybe they're not open on the weekends but they're a mom and pop shop, cut them some slack! We all need time off! They called me every time my boots were done and they're super nice people too. I'll be back!