The Ritz Carlton Club Aspen Highlands

I thought I had a review for this place already. The best of the best. The hotel is everything you deem of for a vacation. Accommodations are great? Beautiful views, excellent service, fun activities for the kids, ... so, so great at all levels. Love the jacuzzi in the winter watching the skiers coming down the slopes. At night the sky is your dream house! Love Aspen, love this location. Their busy schedule is perfect to zip to and from town. Fresh fruit and cookies every day in the lobby . Super fun activity room, play room with games, books, a pool table and art supplies. I would go there every year!

I stayed here for a week and had the best time. The condo was incredibly clean and spacious with two master bedrooms and an additional guest bedroom. I attended the gym where they have two pelotons and strength training equipment. They provided ample opportunity for free food/drink such as whiskey, wine, cookies, etc. VERY good hospitality. Additionally, I attended the spa and had the most relaxing facial and massage. The amenities were 10/10. Highly recommend during your stay in Aspen.

Amazingly beautiful hotel grounds, which are perfectly manicured. Came here for the changing of the leaves in September and the Aspens are just stunning. The service is on par with the best Ritz' around the country. The complimentary coffee is actually very good but I wish it were left out longer - sometimes we like our coffee after dinner. Hey, we're Miamians after all. Also, it kind of sucks that the restaurant isn't open Monday & Tuesday but the free shuttle and taxi service into town works out perfectly. Amazing restaurants in downtown Aspen and this is a great place to stay.

Ritz Carlton at Aspen Highlands never misses a beat. I went there for the 7th time last weekend and it was exceptional. It happened to be my birthday, and the staff surprised us by putting an entire cake and card in the room! The facility has all of the luxe amenities that you would expect. The staff continues to go out of their way to make your stay unique and memorable.

I visited this facility on a timeshare trek. It is lovely and staff are wonderful - of course, it's the RITZ!. If you want to stay in the lap of luxury, this is certainly a destination to consider. The units are lovely, with ensuite rooms, lovely location, fantastic staff. They do have a members only lounge, which we couldn't quite figure out the purpose nor the benefits.

We went for brunch and were greeted with horrible service. The waitress brought a cup of coffee without the cream when I asked for cream. The bloody mary was horrible. The meatloaf was cold and when we honestly told them, they cooked a new one, threw it in a box and handed us a bill for it. We waited over 30 minutes for our food and the result was terrible.

Don't come here in October. Service is horrendous, no amenities open which is okay since we were told that ahead of time. But... there is drilling and sawing in the room above since 8am that is super loud, yesterday the shuttle skipped multiple pickups and then crashed, and the bathroom fan is super loud. There's no leadership and hotel is severely understaffed. Wouldn't recommend this to anyone. Truly a horrible experience, will probably leave early. No one will answer a phone or provide any help. Truly sucks.

The Ritz Carlton club in Aspen Highlands provides an outstanding vacation experience. My family has been coming for years and it never lets us down. The management team and the staff are the most professional and friendly I've ever experienced. 5 stars every time!

The staff (reception, bellmen, drivers and ski valet) couldn't be more helpful! I've stayed probably almost a dozen times and they never skip a beat. The atmosphere is far less stuffy and party like than the other resorts at the base of Ajax. The location is amazing, so if you have the opportunity and means, then this is probably the best place to stay in Aspen.

This was a beautiful until Marriott decided to screw the condo owners and make it a Marriott Vacation Club destination. It caused owners to loose 75% of their investment and lied to the people when they purchased the units. Shame on Marriott. Also the service has steadily declined over the years. The owners should sue them.