The Residence Hotel

So glad to see the change in ownership. The last owner was a monster! Wishing you guys a successful venture!

Gorgeous little boutique hotel in Aspen! Walking distance to everything! Eclectic decor with glamorous little touches that make you feel luxurious. We loved our stay at the Residence Hotel.

An exceptional experience in every way possible. Don't be mistaken by the fact that Yelp states that the hotel is closed, this boutique sanctuary is worth calling to see if there is availability. The Residence is truly special - a unique combination of comfort, luxury, culture and convenience. I was absolutely blown away by my suite - the views of Aspen village, the plush bedding, and the worldly ambiance made the stay quite memorable. But the most compelling part of my visit was the owner, Terry. She's an absolute gem, the type of owner who cares about each guest and is committed to making the most of every visitor's stay. I can't recommend The Residence enough. After a day of skiing, enjoy a glass of wine in the atrium under the skylight or in front of the fireplace in your room. When you're ready to venture out into town, you'll appreciate the convenience of this hotel's central location in the village. 5-Stars in every way! Book now and thank me later.

Want a fantastic place to stay in Aspen ... this is it. Each room has it's own culture and beauty. Terry is a incredible host and makes you feel truly at home. The location is really perfect, 3 mins walk to the ski lifts and everything else you could want is just a few minutes walk away. Highly recommend the Residence Hotel as the best place I've every stayed in Aspen.

If I could give zero stars I would. The owner is completely unprofessional and rude. We called to confirm a reservation that apparently did not exist- despite our confirmation number. She was disrespectful and didn't try to work with us at all. The lack of communication afterward was unbelievable. She ignored our calls and never bothered to give us a call back irrespective of our messages. My only speculation is that she could not find it in her busy day managing an 8 bedroom hotel to speak with us. I'm glad we did not end up staying here because I could only imagine what kind of place she runs. Avoid at all costs.

The beautiful thing about this hotel is the fact that you are in the best area of town. A block away from the ski lifts and all the best shopping and restaurants are either around the corner of the hotel or a couple blocks away. On the actual hotel it's spotless and the it's one of the most unique hotels. The best way to describe it is stepping into another world, a beautiful one. Terry butler the owner you can't help but love. Her warmth and care for her customers is the reason she has had people come back for years. All in all you won't regret booking here. I will certainly come back to this establishment.

This boutique hotel is located right in the heart of Aspen. It's walking distance from every store and restaurant in town. The decor is extremely unique and the rooms are spacious! We really enjoyed our stay and chatting with the owner, Terry, and her assistant, Loraine. Can't forget about Charlie, the dog, who greeted us with a song. We'll definitely be back!

Absolutely disgusted with my experience here. Specifically the owner, Terry. She was the most disrespectful host I have encountered in my 20 years of traveling weekly.I called to confirm my reservation and Terry had an utter fit over the phone. When told our confirmation number she freaked out and explained there's no more rooms and she doesn't want me staying in her hotel. She screamed she had worked a 15 hour day and was tired, so she did not want to confirm our room.I couldn't believe the things coming from her mouth. Disgusting. AVOID THIS HOTEL IT SHOULD BE OUT OF BUSINESS!

This has been the worst hotel experience I have ever had.We booked this hotel for a relaxing, fun vacation in Aspen. I decided to call the Residence Hotel to double check on our reservation. When the owner, I believe her name is Terry, answered the phone, she said that our reservation did not exist (even though we had a confirmation). We had flights and plans booked for this vacation and suddenly had no place to stay. The owner explained that she does not book a room for only two nights- although that is not what it says when you book off her website. While on the phone with her, I was asked repeatedly if we were staying with boys and if we were partying- both completely out of line questions to ask a paying customer. After a 30 minutes conversation- the only deal I could make with the owner was to pay an extra 1000$ for a four night stay (even though we would only stay for two). I told my my travel agent (who booked the hotel) about the situation. My travel agent decided to call to confirm that I wouldn't have any more mix ups- like any travel agent would. I received a call from the owner the next day screaming on the phone. She called my travel agent a "nasty witch" and said that I should not have told anyone about our agreement. She did not let me get a single word in because she was yelling at me for the whole phone call then hung up after kicking us out of her hotel for simply confirming a room. I attempted to contact her- I called twice and left a voicemail but she did not respond. I have never seen this kind of customer abuse in my entire life. The owner is verbally abusive and an extremely rude woman- I would never recommend this hotel to anyone.

Terry is a wonderful hostess. Loved the decor with each unique room. I recommend staying here. Owned by a local. Beds were soooo comfy and right in the middle of everything. Oh!...Don't forget to ask Charlie to sing you a welcome song...such a darling.