The Pinery North

Wee wnt to a financial advisor's free dinner last nite at the Pinery. WOW, was I ever impressed with the meal, the service & the ambiance. We were in the small room, at the front of the building (entry door faces south) and the oversize fireplace gave a lovely ambience to the setting. The blower made it noisy, but it certainly warmed up the room. Turning off the blower, made the room quiet enough to hear the speaker without benefit of a PA system. KUDOS to the attentive and genteel servers! Every one of them knew from which side to serve and asked if they could take our plate, or if we were finished, before clearing our plates and manicuring the table. I HIGHLY recommend this event space and the "food group" / caterers!!

Quick update...NOTHING ever came of the situation. They wouldn't show the photos to the public even after the news did a story on the situation. They also didn't talk to the news channel about the situation. They made us come up with a list of belongings that were lost later telling us that they had no intention of repaying us the amount that was stolen while still trying to tell us it was not their fault and the bridal suite is "usually always locked". There also was a couple that married a year prior who had their ENTIRE card box stolen (we did not know about this before booking). If you're going to book at the nice venue then make sure and keep all nice things at home and don't leave ANYTHING valuable unattended.

This setting did a very good job with a reception/ special event luncheon. The featured meal...a salmon and steak plate...was well prepared and served at a proper temperature. (Some reception settings struggle with that.) Beverage and food service were well staffed by a courteous team. Elevator to the second floor for those with limited mobility.

Was there for a wedding this past weekend. Very beautiful venue. Living in the springs all my life I never New it was there. Great views of downtown and the mountains.Very friendly bartenders and staff. Very attentive with everything.Good food. I would def recommend this place.

To our surprise our experience was not like the other reviews we read prior to booking the pinery. The venue is beautiful and initially we felt confident about our decision but after we signed our contract the Pinery went through changes in their staff, pricing and packages which we we caught in the middle of. We understand businesses change but we were let down by their lack of communication. When we brought up concerns to the director about how the new day of wedding coordinator Lauren did for rehearsal and wedding day, their response was to point fingers at us for not hiring an outside day of coordinator to take care of what we thought we were paying them for. When I sent my planning document to the new wedding coordinator (who they switched us out with one month from our wedding) she reassured me multiple times that she would take care of everything and there was nothing to worry about. Instead of admitting that they mislead us on expectations, they tried to blame us for not having an outside coordinator even though they saw my schedule and notes in multiple meetings and emails and not once were concerns raised. They should have made it clear on what they will not be helping with on the day of the wedding. We could have avoided this frustration if they had been upfront and we would have taken care of it ourselves but we were told they were handling everything. Not to mention the coordinator tells me the day before the wedding she won't be at the venue in the morning because of her daughters soccer game. I understand personal things come up but she gave us no time of arrival and got there at 1:30. Our experience would have been very different if there was better communication and clear expectations. Or even them owning up to messing up instead of blaming us would have not led us to share our experience publicly. The part that blows us away is that in the director email response she tells us that they "are not responsible if people choose to not listen to the information being given. We are there for guidance but can only offer our services if they are being received." when I told her my bridal party had no guidance during rehearsal and the coordinator only had us do it one time and told us everyone would figure it out. Instead of apologizing for lack of communication she condescendingly tells us it's because our entire bridal party wasn't listening. Just wow. They never apologized other than to apologize that they could not offer services they don't provide. Basically saying they don't own up to any thing that went wrong because it's is our fault for not knowing what we were asking for (i.e. keeping us on time, telling our families where to sit during the ceremony, coordinating rehearsal etc.) was beyond their services.

We were there for the Chocoholics Frolic for the second year. Wife-unit loves chocolate and it is for a good cause.But the place is always overly loud. For a venue this size, they really need more parking. They partially solve this by shuttling to an auxiliary lot at a church and the shuttles were quick and often, but it sure puts a lot of traffic on side streets between the Pinery and the church. If I lived on those streets I would hate it.Drinks were horrendously over-priced. Wife-unit loves a chocolate martini--an abomination in my mind, martinis consist of gin, sometimes vodka and vermouth. Very poorly made with some chocolate shavings on the surface. Wife-unit did not finish hers, I have never seen her not finish a chocolate martini before.They did not have enough tall "standing tables" in the main area so people were actually using the plate and utensil table to set their drinks on while they noshed. How hard is it to put up a few more tables that don't even need chairs? Not enough trash cans to dispose of paper plates and plastic glasses--again, how hard is it to put out a few more cans?

Getting the flowers on my wedding day was a bit of a fiasco. The eucalyptus tips were dead. My cake topper was supposed to be flowers and it had none. And I don't know whose bright idea it was to right in RED pen "step" by the word grandmother but it was soooo embarrassing, I'm pretty sure if 3 flowers just were labeled grandmother we would've figured out who they were going to. Not cool. I will say someone made sure the caterer received the flowers because they said they would bring them up & I got a call @ noon the day of my wedding saying no one was there to pick them up (panic) (Seth from GG said they would bring them to the venue) 3 star at best.

I held a dinner at The Pinery (Bijou location) for ~200 people, and it was fantastic. The food was delicious and was served on time and piping hot, including quite a few allergy meals which I know can be challenging for a large dinner. The venue is beautiful and clean, with great ambiance and a view that can't be beat, and our event was set up precisely to our specifications when we arrived. The servers are total pros and worked their tails off to make the event go smoothly. If you're holding a large dinner and want plated service, there's really no comparison in the Colorado Springs area--The Pinery does it right! Highly recommended.

What a gorgeous venue. Our event there was well run, with good food, and reasonable prices But the element that really makes The Pinery stand out is the personal attention from their excellent staff. Our event ran so smoothly, and our attendees were thrilled. As the organizer, I can say that working with the Pinery staff was easy, efficient, and pleasant--tops of all the events I've done. Highly recommended.

We had our wedding at The Pinery at the Hill in November 2020 and had Michelle as our wedding coordinator. As someone who does events for a living, I was so relieved to find a team so responsive, friendly, and timely at a venue so beautiful! They were nothing short of amazing.While our wedding downsized due to Covid, the venue was extremely accommodating to ensure every one of our guests that attended in-person were safe. And while it's near impossible to do that, I really appreciated them working with us on any additional precautions we requested. In addition, they helped me set up a super high-quality Zoom option which made those who couldn't attend in-person, super happy as they could "take part" in both the ceremony and reception.On our actual wedding day, they really did go above and beyond. Not only did Michelle make sure I had a moment to step away with my husband and really sink in the day - but I seriously cannot rave enough about the food and dessert. Our guests were pleasantly surprised it wasn't just another "wedding dinner of plain chicken or beef". To sum it up, my bridesmaids couldn't stop eating and danced with pie, so I think that explains it all.Thank you so much to Michelle and the team for making our day so memorable! You guys are the best!