The Lodge At Mountaineer Square

Great experience for our first ever ski trip!! Very comfortable and perfectly located right at the slopes. Friendly staff, easy parking; easy and scenic 10 minute drive into town. There's a cozy coffee shop on site and a small market across the street.1-BR King suite was much bigger than expected. Nice bathrooms and kitchen. Loved the gas fireplace. The gym is fine (average hotel gym) and we enjoyed the indoor-outdoor pool as well as the outdoor hot tub.Would definitely stay here again in Crested Butte!

1st of 4 nights at 500$ a night. 9pm and live music is blaring in our room. I'm told until 11pm. Not ideal so let's call the front desk see what can be done. Well Graig is not helpful, not respectful, not apologetic. With his raised voice and condescending attitude and remarks. I'd rather pay anyone else $500 a night then people who do not appreciate there customers concerns nor care about their comfort. EAD

Hmmm...what to say? This room (409A) was...weird. Let's start with the positives:- the room was very clean with a good mattress and down linens- location can't be beat if you want to be in the thick of the ski resort!- the staff at the front desk was super friendly and helpful! 5 stars!!!We had a bit of a snafu as we had booked via a "last-minute hotel room" app just a few hours before arriving. We had been using this app throughout our spontaneous roadtrip week with no issue. As a family of 4, we searched available rooms in the app based on "4 adults" since our sons are teens, and the app recognizes that and automatically sets us up with 2 queen beds (vs 1 king). However, despite our confirmation stating "2 beds", when we entered our room there was only 1. Thinking it was just a mistake, we trekked back downstairs to advise them we needed a room with 2 beds. Interestingly, we were told there are no rooms at the Lodge with 2 beds - that all of their rooms only have 1 bed. Odd. However, the gentleman at the front desk was awesome and offered to send up 2 complimentary rollaways. He saved the day! (This same gentleman had also given us advice on what was happening in CB that weekend that we should know about, and offered solid suggestions for a couple nearby day hikes. He was very quite awesome and informative!)Now, here are all the weird things:- as mentioned, no rooms with 2 beds??? Take heed all you families out there considering this place for your next ski vacay!- the rollaways only had a top sheet (no fitted sheet and no blanket!)- by the time we realized the lack of adequate linens (above) it was 10:15pm and the front desk was...closed. Yep. Gone.- need shampoo + conditioner? There's none of that but they do offer "creme rinse" (WTH is that???) and moisturizer. (FYI that I did try the creme rinse on my hair in case that was just a fancy way of saying shampoo. Rest assured creme rinse is NOT shampoo.)- the only mirror in the whole room is the small 14x20 (I measured!) above the bathroom sink- there is a toaster oven but no kitchen/bar sink...so you're washing dishes in the bathroom - there were exactly 2 plates and 2 bowls. Not exactly adequate even if only 2 people! Sometimes you need an extra to put stuff on or heat something up in. Chintzy.- a shower nozzle straight from 1982. (I realize that's a super picky First World Problem kind of thing to mention, but some people want to know those things!)Alas...my personal favorites...- even the artwork is weird. One of two prominent canvases was a photograph of a beautiful double rainbow over the mountains...with a very tall chainlink fence running the length of the roadway in the foreground. It's the kind of chainlink fence you'd find around a military installment or an electric substation, razor wire and all! Not exactly what you'd consider attractive. My husband and I wondered aloud whether perhaps it was intentional juxtaposition - nature's beauty vs man made ugliness - but the more we stared we realized it was just taken by an amateur photographer who was too busy snapping the rare double rainbow to notice the giant pink elephant sitting front and center.- housekeeping walked in at 9:15am without even knocking. Sadly, it wasn't that they knocked and I didn't hear them. I know this for a fact because I happened to be standing, in my pajamas, right next to the door when they stuck their key in and opened it. There was an excruciatingly long moment of silence as we stared at each other, followed by numerous I'm-so-sorrys. But seriously? No knock first???- lastly, we had a little fun with the "window" to the bathroom from the bedroom. This "window" is covered by two sliding shutters which open and close from the bedroom side and, unfortunately for whoever wants a private moment in the lavatory, cannot be locked. With two teen boys, this immediately became a source of practical jokes but, let's be honest...it's just plain weird. Had it been there to let in more light or because there was a superb view from the commode, it *might* make more sense. But there wasn't so it didn't.B O T T O M L I N E :This lodge will have a special place in the 2019 Roadtrip Memory Book, but for all the wrong reasons.

Came in the summer to do some hiking and we booked our room online. The Lodge is well maintained and the rooms are clean. Most rooms are large and even our "A" room, which is one of the smallest, had plenty of room and closets.Reasons I will not give it additional stars are, we were not told when booking that we are being charged $20 a day for parking. If we had known, we probably would have looked for a place with free parking. Also, there was a resort charge that we did not know prior to booking. Overall, not a bad place to stay, but it was not the best experience for us.

This hotel/condo building exceeded or every expectation. It's convenience is outstanding, the staff are the best of the entire experience. Our unit was beautifully decorated and aside from some sparse kitchen amenities, provided us everything we needed for a home away from home. Highly recommend. Plan to come back.

We stayed here for 2 nights, and our room was amazing! It was so spacious with a kitchenette, dishwasher, washer/dryer, big bathroom, and seating area. There was no A/C which is why it doesn't have a 5 star review. We really like our room chilly while we sleep, and it wasn't that chilly at night to get it to our perfect "sleeping weather." The free shuttle to town was convenient just right outside the back door. We used the hot tub and sauna and were the only ones there, which was nice. We came the week of Labor Day, and it seems that everything closes up on Labor Day. So just a note for anyone wanting to plan a fall getaway--however, there are some amazing hiking trails just north on Gothic. The views were so worth it!

We came in the summer for a wedding in the area. We had friends staying at various hotels and b&b properties; they all had complaints.The Lodge at Mountaineer Square was great!!!Very nice spacious rooms & the hotel was walking distance to the ski lift at Crested Butte.All the staff were very friendly. Good view out our window too.Plus it was air conditioned; some other properties were not. Route 66 restaurant on the back courtyard had large outside decks with amazing views of the mountains.The little town is fun with lots of good restaurants & shops!I will definitely come back to Crested Butte, AND I would certainly stay at this Lodge again!!!Highly recommend.

Was so excited to stay here, booked online two nights before. At check in all was good. The heated garage was pretty neat but being here in summer didn't need it but still cool! The room was really neat with a lodge feel, including repurposed wood. Our windows offered a great view but thought we were supposed to have a balcony The room was good but warm..... here's the hiccup..... a noted typed & taped to AC informed us it was broken. I called downstairs and was told it had been out for weeks and expected to be out for several more but they could send a fan up. I explained my disappointment that was not shared at check in. She told me it should have been in the confirmation email and was on the website. She did waive the resort fees and parking fees. BUT THERE WAS NO AC, being from Texas that's scary. I will admit with one window open and the fan it got cold and I slept like a baby. The AC was listed as an amenity on web no mention that I could find of it being out of order. Anyways we opened the window (couldn't open the second one because the screen was missing. NEXT HICCUP,,,,, one small square of hand soap. If you wanted shampoo, lotion or bath soap it was in pump bottles and would be a charge of $20 per bottle. The saving Grace... the bathtub!!!! OMG the about two and half getting deep and wide..... if only I had shower fell to make a bubble bath but $20... nope. They did provide a small pouch of bath salts but really couldn't tell in all that water but I could float in that tub. Would stay there again but would plan better to bring my own stuff.

Service- very minimal service here except the cleaning staff. They did a spectacular job cleaning..really better than most hotelsRooms - they are good for the price range but I think it's on the border of a 3 or 4 Star experience..the toiletries are 4 or 5 Star and do is the bed quality. Everything else about the room is 3 stars Location is awesome! Ski in and out locationBottom line.. stay here for the location. The price to quality ratio is on par. This hotel is rated a 4 Star but I'd say it's on the edge to 3 stars.ProsLocation ski in and out Toiletries are nice Bed is very comfortable Stay came with ski life passes ConsHot tub and pool are very smallThere are some coupons that come with the stay but we didn't find any useful The decor in the room is mediocre..on par with a 3 starService is very minimal

Updated review based on a response from the manager.This is the second time we've stayed at the Lodge at Mountaineer Square. Paid more for a "penthouse" unit and while it was just across the hall from the last unit we rented, it was larger and much nicer with a view of the mountain. Pros:- Location is fantastic, right behind the lifts and ski valet is very convenient. - Definitely appreciate the way the unit is furnished and decorated. A huge upgrade to the place we stayed previously. One of the two beds is very comfortable.- Housekeeping replaced a broken coffee pot without having to ask. They'd put it in the dishwasher and the pot cracked during the cycle. Left it on the counter and it was replaced that day.- Appreciate that they use full, refillable containers for toiletries and at least made an effort at supplying liquid hand soap for each of the sinks.Minor:- I was not expecting any housekeeping, but just reviewed the email they sent and it is included if you stay more than 3 days (we're here for 5). They emptied the dishwasher and the kitchen trash. I appreciate that. I have come to expect no housekeeping during Covid Additional supplies for the bathroom and/or wiping down the counters would have been preferable if they were going to bother coming in. I wish my expectations had been set. They did knock early (9AMish) on our last full day and asked if we needed anything.- Hot tub and pool were unavailable at least one day. The website said they were open when we booked. When we inquired today as to the location of the pool (not obvious), they unapologetically said they were "checking the chemicals" and to check back in a few hours. Thankfully the manager returned my call to explain that someone had spilled a beer and that upset all the chemicals and what not. I understand that and the sincere apology offered. Just wish that would have been stated in the first place.- No measuring spoons in the kitchen. Thankfully we bring most of our own necessary supplies. - Second bed isn't very comfortable, nor is the couch.