The Black Monarch Hotel

Just go somewhere else. The owner is super rude on the phone when I called for info. I'm guessing from the other reviews it's a habit of his.

We booked this hotel to experience the macabre, goth and serial killer theme it provided and were able to make it coincide with the Steampunk festival. I booked online, got a door code for a key I never needed because vendors were using the same door to set up downstairs. Our room, #7 Jack the Ripper, like all rooms had keys on the wall by the doors and we let ourselves in. We loved our room, so much history and info. The common areas like the dining room, bathrooms (only 1 pictured) and the amazing kitchen were decorated in the same aesthetic. Everything was clean and well stocked. Victor doesn't offer much in the way of dining (2 cafes and 2 bars) so we walked over to the general store and were able to make food on the kitchen. Beds were SO comfortable. Only downside was thin walls (expected in a historic building) and our door would not stay shut unless slammed or locked. Still, we plan on retuning and staying in another themed room.

Recently stayed in the Black Anisse room of this fascinating hotel, we absolutely loved it! Meeting the neighbors and touring their rooms lead to an open home style feel. Can't wait to see what comes of the bottom level!Thanks for everything, we'll be back again!

I'm shaking my head at some of these reviews, but I'll keep my opinion of the low quality efforts of these people to myself. I booked The Black Monarch for two nights during April, 2022. My friends booked two other rooms as well, though one dropped out last minute (and as far as I know, was cool with the refund policy). I stayed in the Black Annis room which was delightfully well done with plenty of lighting and awesome oddities and curiosities throughout the room, though I will admit the kitten was un-nerving, but I just placed a shirt over it and went on with my life. The bed was comfortable, with faux animal pelts and plenty of pillows, I felt right at home. I loved the idea of a shared kitchen and wish I had further researched the accommodation's and brought supplies and groceries. The two shared bathrooms were great, no complaints, plenty of room to move around and I very rarely ran into another guest using the facilities. My friends who stayed in the Tesla room were equally impressed with the design and spaciousness of the room (seriously it was huuuuuge). It had plenty of natural light and at night had other forms of lighting so it was bright and easy to read before bed. It was well stocked with books including a very cute pop up book that I may have immediately ordered for myself. The beds were just as comfortable in the Tesla room as they were in my own. Adam greeted me when I arrived, he was knowledgeable, friendly, and definitely not stand-off-ish at all. He gave me all the info I needed from parking to where to eat, to history of the town and provided a map that was incredibly useful. I'm really excited to see what he, his wife, and comrades do with the original parlor space on the first floor. I'm already working on convincing my spouse to visit this summer. Pros:- Safe, with chain locks on bedroom doors for extra security- Fast Internet for us remote workers- Knowledgeable staff- Comfortable accommodations - Provided travel necessities such as hair dryers, lotion, shampoo/conditioner- Affordable boutique experience worthy of a larger city in a unique, small town- In room mini-fridges- Didn't get annoyed with all my questions and conversations- Apparently werewolf proof during full moons Cons- I had to leave - If you're not from a high elevation area locally, the town is at just under 10k elevation, acute mountain sickness is very real so make sure you're prepared. I wasn't. (Not a hotel dig, but a warning to other travelers) - Locals at the Side Car warned me about it being a full moon and making sure I went to the hotel and locked up and not wander around. Which obviously means that it's a town of werewolves. /s.

This is a must stay place! Amazing city and hotel that's restored. Each room is a different "fun" theme. Great coffee shop AND pizza place. The owner accommodated with a room in a different hotel which was an equally cool location (Battle Mountain Inn). Amazing town, amazing hotel, amazing owner. Thank you Adam!

Edit as I can't comment directly to Adam's educated and thought out response: How did I get a charge from the hotel of $500.00 if I didn't reserve a room on the phone? what are the odds of it being an even amount like that? So if I definitely stayed there, that means your online service way overcharged me? You call it unhinged, everyone else calls it the truth. If you spent more time running the business and less time having to respond to all the 1 stars, you would be a better very small business owner. Like I said, I have no horrible business to run and all the time to respond to your reply that had nothing to do with my issue. Reading is fundamental. See you in court.As someone mentioned on a previous review, The rooms were cool, but the trouble started after my stay. I called to reserve 3 rooms for my family because I couldn't get the site to work. The owner stated that he would charge me for the 3 rooms but give me the side with the 4 rooms for the price of 3 at a flat rate of $400.00. I believe he had mentioned the normal rate was $134.00 a room. I thought that was cool of him. The issue was the owner charged my card 500.00 for the rooms. When I called back to get it corrected, he told me that I must have misheard him. He said that's why he doesn't do reservations on the phone. I said I didn't hear him wrong and why would I pay $500.00 for 3 rooms, way over the normal price? He told me that he is a small business owner and he would not have offered me a discount(basically calling me a liar). I told him I can't believe he doesn't remember this conversation and he told me he would put in notes for his staff. He told me he deals with hundreds of reservations. I said not over the phone though as you previously stated you don't do (I felt I caught him in a lie). I told him the only reason I called is because the site wasn't working. He quickly said that the site was working( second time he called me a liar). After getting on the site, the rate for weekdays is $102.00 a night. So I should have paid $306.00 for the rooms. I actually did pay for the 4th room I didn't ask for but was offered for free. If that wasn't enough for him, he charged an extra $100.00 on top of the already over charge. To say the owner is a thief may be an understatement. There are better and more honest options for "haunted Houses" I am seeing lots of reviews of double bookings and glitches in the system but there is no way that his site wasn't working the night I tried to book according to him. Lots of cases where he double books, cancels the reservations, then only gives half of the money back. Buyer Beware!The BBB will be contacted after I"m repaid at least my $100.00 back. I will be getting my $100.00 back by choice of the owner or by judgement of the courts. I promise Adam that. I have no life and live close by.

My wife and I stayed here last January. She enjoyed it. The novelty and creativity of the themed rooms was cool and interesting. There isn't much to do in the town - a little country store and restaurant/bar. It was a beautiful and easy drive from Fort Carson. If I could recommend anything, it would be that they do a better job dusting. Under the swinging bed was a desert. My wife thought the room and vibe were so cool that she drove up for a day to show two friends that were visiting. They're passing through and do so often and were interested in possible stays. The AirBnB site says a bunch of stuff like "female guests will not be made to feel uncomfortable in any way...this may include talking to them or looking at them...the safety of our female guests is of the utmost importance..." While we stayed the "front" door to get in the place was open the entire time. Except for when I closed and ensured it was locked from the outside. While my wife and her two female friends visited the second time, a man came out of a room and was incredibly rude. He definitely made them feel uncomfortable. They were in what we assumed was some type of common room with a large table. The man immediately verbally attacked my wife and her friends after he found out she didn't have a reservation. My wife says it was one of the most bizarrely rude experiences she's had with someone. The guy followed them out the door and slammed it behind them. He was condescending the whole time. Not an ounce of kindness, customer service, or decency. He told them they were trespassing. I guess he wasn't stoked on new customers?If security is the issue, they could do a better job at locking the door and checking it periodically. It is not unreasonable for one to think a hotel has a space for potential customers to view and ask questions. It also very much seems like this gentleman either enjoys or doesn't mind treating women like children. After he told my wife to leave, and they immediately complied and said nothing but "I'm sorry" - he opted to be aggressively rude. Enough to shock and scare them. My wife made a deliberate effort to advertise word-of-mouth for this place, and drove people to see it.It appears Adam Z's respect and concern for women extends only to those paying to stay. Take a look at the multitude of negative reviews for this place - and the owner's responses. A business that treats customers with this level of contempt and takes feedback the way a petulant child would appears to be incapable of catering to or caring for customers' needs. They appear incapable of addressing legitimate concerns from past, present, or future customers.

I legit got lice here and the main guy seemed like a real mysoginist if I have ever met one , wasnt happy , don't recommend

This is my type of hotel! The room was so beautifully decorated. Dark and mysterious. The beds were comfortable and there is a communal kitchen and bathroom. We stayed in the H.H.Helmes room, I'd like to stay in each room at least once. Phantom coffee just downstairs is great and a little oddity gift show as well. Victor is a very interesting little old gold mining town with lots of history.

This place is so cool! We got the HH Holmes room & it was huge! It's more of a hostel than a hotel (not a criticism, just a fact & setting expectations). I've never stayed at a hostel but this place was far nicer than most hotels I've been to. The entry on the main floor is historic & a bit unfinished. We love historical, so not a problem. Once you get upstairs everything is so unique & beautiful. You'll be amazed & so glad you picked it. The dining room is gorgeous. We made use of it & their ouija board & a few games with our kid. There is a small kitchen in a different wing from the dining area that would work for cooking meals. It's not an eat-in kitchen, but you can eat the food the in the lovely dining room. The hotel is a self check-in, but the staff is super-responsive. Just email them if you have a question.The town & scenery are adorable. The room was amazing. The history & building were so cool! We'd definitely stay again.Something to keep in mind: this place would be awesome for a group, family reunion, etc. The HH Holmes & Tesla rooms are on one side with the corresponding attached smaller rooms, so you could just rent the one side, if you don't need the entire place.