Unprofessional nail services and messy results.
Unprofessional nail services and messy results.
Seriously, that paint job though.
Vicki B.
Jan 20, 2022
I asked for blonde highlights, and got all over golden blonde. Looks bad. Have to spend more money to fix. Ugh
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Ciara L.
Oct 14, 2018
I brought my cousin here as a special treat when we were visiting my sick sick grandfather. She never had a facial and I'm from out of town and wanted to find a place where we could just go decompress. The facial and the blowout were amazing and the prices couldn't be beat. My face is a lot better after the facial and I am tremendously grateful to the salon for their professionalism and the quality of service.
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Jasmine G.
Mar 11, 2018
I just moved here like 6 months ago and I had been to a different salon in Pueblo before but I was very unhappy with the results. Then I heard about Terry and decided to give her a try and I am so happy I did, my hair looks great and I am now a devoted customer! Thank you Terry! I definitely recommend this salon.
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Traci R.
Jan 29, 2019
This place is great! Staff is professional and Rose gave me the best service and awesome eyelashes!!!!
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Ashleigh H.
Aug 28, 2024
Unprofessional nail services and messy results. I was out of town and picked this place based on it having higher reviews than some other nail salons in the area. I've been to many nail salons all over the country in several cities and never had a service experience like this. They were rearranging things and disorganized when I walked in. First my nail tech said they had no color samples for me to look at at all, which I've never heard of.. then her coworker corrected her and went to a closet to get some. They pulled all of the selection and set of tools that didn't look very clean and things for my gel manicure from the closet. There was no bowl to soak my hands in prior to having cuticles trimmed or anything done. She did not remove the cuticles entirely at all and continually said "let me know if any of this hurts!" Which..that in and of itself should be a phrase you hear from your doctor when having an IUD inserted, not at a nail salon having your cuticles removed. That's extremely concerning to hear as a client looking for a relaxing day at the spa...She asked if I wanted another coat of paint. I did because it was a light color and see through. Then it became very messy. She tried to clean up the dried mess with cuticle trimmers and chipped some of the paint on one nail. Then asked if she could do that nail over again, which I told her I did not have time for. She continued to try and remove the dried paint, which any professional should actually remove prior to every coat being cured under the light. When I said "actually this is looking kind of messy and isn't the most professional service I've had, but I don't have time to start over. It's not an attack on you just the service." she immediately burst into tears, which, I can't imagine if I had not said that so politely what she would have done... She began hyperventilating and a coworker had to rush over with water... which seems incredibly dramatic for me politely letting her know I was not happy with the service but that it wasn't an attack on her. A reaction to feedback/criticism like that from a polite customer should not send a technician into a distraught state so bad they hyperventilate in front of me the customer... I'm not sure if she's overworked or going through a lot but I hope she takes time off and can be more professional when she returns or something.. that was a messThe coworker then asked if I wanted any water too...? A strange thing to ask... but I'm sure she didn't know what to do. I politely said "I am going to head out actually and I will not be paying for this service. Thank you"
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Amanda C.
Nov 2, 2024
This salon is one of the dirtiest most unprofessional establishments I've ever encountered. Walked in to try to get an appointment and was met by rude uninviting receptionist, wasnt even able to scheduke an appointment. Did some research only to find out the one of the owners Julie Aragon who does massages has an expired license, her daughter in law Tina DeHerrera also has an expired license. they both are still doing services. I would not trust this place to do any of my services
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Nina S.
Oct 30, 2024
I love this salon! My husband and I come often for massages and we always feel so refreshed after our appointments. I have also gotten my hair cuts here and have been very happy with them. The staff are also super friendly and helpful and make you feel comfortable.
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Joelle W.
Jul 24, 2019
Do not go here for a pedicure. Massage, file and trim were all fine but the gal painted them like it was her first time. I paid with a gift card. If it had been my own cash I wouldn't have paid. The salon looks like they're trying to do everything at once: cryo, butt lifts, hair, nails; they should pick a couple things they do best and focus on that. Friendly staff though.
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Ayla M.
May 11, 2022
I've gotten my hair done here and was thrilled when I finally had the curls I've wanted! I also got a massage recently and highly recommend stopping in for a relaxing time!
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Stefanie M.
Apr 2, 2021
***BEWARE OF THIS SALON***I wish I would have read reviews before scheduling my color at this salon. If you have money to waste, time to loose, and don't mind being a Guiney pig for inexperienced stylists, this is the place for you! I provided a picture of the ONE single color of highlights I wanted, yet my hair is nowhere near what I requested. The FIRST color came out burgundy and when the stylist had no idea what she was doing, another stylist attempted to help her. After SEVEN hours of their failed attempts to get the color I requested, I finally gave up. When I explained concerns about paying for a service that basically ruined my hair and was nowhere near the requested color, the manager stated that wasn't possible. I ended up paying over $200 for hair that is burgundy, caramel, and purple. Customers need to know that this salon does NOT value customers nor does it take pride in how customers actually look and feel walking out of their establishment (or they would not treat customers in this manner). I'm submitting a complaint to the Better Business Bureau to hopefully stop this salon's ability to treat customers in this manner and hire competent staff.
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