SOCO Waste

I saw their advertisement for first month free. And no where did it say anything about paying a fee for the containers. I signed up online and got an invoice for the first month )we start January 19th and I've already paid my current company for January and $30 for the RETURN of the containers (someday)for pickup and cleaning, I called SOCO today and was told the free month isn't until the second month and the $30 was indeed for some future date if and when we stopped service. FALSE advertising bout the free month .

Used this company for 6 years but the last year the service has gone down hill they broke one of my trash cans they clipped my vehicle with there trash truck arms into it and they skip picking up all the time would not recommend especially when I call up they literally blame me great business motto blame the customer I will be cancelling my service and going with another company considering they either want me to block the road or my sidewalk or the driveway

I just wanted to say again, thank you. I am not the best customer. We sometimes forget to put our cans out on time and there's really no excuse because we've had some sort of trash service for our whole lives. But you really are the best service. And the people you have running your trucks are class acts. The last big wind storm we didn't trust the cans at the curb so we put them way up next to the garage so they wouldn't blow away. We thought we would just skip the week since we weren't sure if anyone would be running with the wind. Your people came and got them, emptied them and put them back all the way up by the garage. Today I finally caught them before they ran off to give them a personal thank you and they were just the best ever.

I've been very happy with SOCO ever since I switched when Waste Management became GFL. The cost is reasonable and services have been very consistent.However, DO NOT trust their Autopayments via their website when it comes to charging based on the current account balance. I made a payment earlier this month using an e-check because I wanted to go ahead and get accounts zeroed out, however, I was just charged again this morning via the auto-payment system.I was then told that they keep 3% on card refunds. Again, I've been very happy with their services but seems a little unfair to charge me for their billing system not being able to account for payments already having been made. That should just be a reasonable "cost of business" to account for their system's mistake.Auto-payment is now turned... *off*.

I've had this service for ONE quarter and I am not happy so far. They have no remorse whatsoever. I've dealt with Waste Management for many many years and never had issues like I have in the one quarter worth SOCO. I guess I need to take my business elsewhere. Don't get it twisted you get a free month free but then they are money hungry and they will get their money back.

Great customer service and a great local company. This is the best trash service you can get in Colorado Springs hands down.

My trash and recycle had not been picked up when I got home from work (it is usually picked up by 9am). I called in and left a message (after 5pm) not expecting to hear from anyone until the following day. I got a call back immediately with an explanation that your drivers would be out late tonight after yesterdays snow/ice storm. Between the time I got home at 4:40pm and me calling in, the driver picked up without me noticing. I wanted to say "Thank you" to your driver and to SOCO waste for working late and for the great service!

We moved into a house that had used soco waste before us and had left a can behind. We called soco waste in November 2024 to have them pick it up. Several calls later, it is now March 2025 and they still have not picked up their trash can.

Reliable service. Polite personnel. Containers a bit smaller than others but not by much. Good price

Trash man took my brand new in box radiator with protective film on it that was leaning on the fence a foot away from the recycle bin. They sent me an email telling me it's not their fault and they expect me to get the delivery service to replace it. 8 days and I can't even get a call back from anyone. They won't even tell me if they took it to recycle or trash.