The acrylic isn't even matching up to the nail on my thumb
There are white spots all over my nails....my middle finger you can see where it is uneven
The acrylic/color doesn't match up to the edge of the nail
Acrylic/top coat doesn't match up to the edge
Horrible work!
Failed ombré dip job.
Stephanie O.
May 1, 2024
Did an excellent job on both my toes and fingernails. Didn't have to wait at all. Everyone did a great job. Will return when I am in Pueblo!
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Hillary F.
Oct 25, 2018
I would have recommended this place a couple months ago, but not anymore. I ask for some unique designs and instead of trying to figure out how to do them, the techs just complain about how hard it is to do and try to suggest other designs or colors. I make appointments and get told that I am late and can't be seen or other stupid excuses. I had to go to another place to have my last shellac/dip there fixed because they messed my nails up so bad. I'm very disappointed because I used to love this place. I found out recently that my tech has been talking crap about me to other patrons, which is extremely unprofessional and frustrating. If you're looking for good, respectful nail techs, go somewhere else!! They use outdated techniques and whine about anything more complicated than a simple shellac. Bye!
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Lucy R.
Sep 22, 2019
Worst pedicure ever. Asked for a gel pedi. Charged me $45. Plus tip. She didn't tell me the cost, she just ran my credit card. Regular pedicure is $25. Usually gel pedicure is $10 more, so expected $35! Cut my toe nails way to short and crooked and just looked like a mess when the lady finished. I told her there's polish all over my skin, she said don't worry it will come off eventually. Super upsetting.
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Simone C.
May 7, 2018
Horrible service the guy that did my nails must be new and just got his license wasn't happy with the work he did will never go back!!!!
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Julienne B.
Nov 3, 2024
me and my family made a call to check in, they said they were open for the amount of people we had, 3 manicures and 1 pedicure we have been here an hour and a half. In that time only my sister in law got hers done wall my other sister and her friend sat in their luke warm water the rest of the time. we ended up leaving. terrible service
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Hillary L.
Aug 7, 2023
I figured I would give this place another chance, and was disappointed again. I had hoped the previous tech I wrote about was gone, and he was, but it's not any better there. Nail tech would say "I can do that" then when it was very obviously NOT what I wanted, I commented and got yelled at that I would "still have to pay for design" even if they covered it up. Just find anywhere else. They are still just as rude, unskilled and disrespectful as four years ago. They can do a basic acrylic set that you may have to file and adjust after you get home, but it will last two weeks and look decent if no one sees them up close. They don't even offer added services, like wax or cuticle trim. Come on!!
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Gertie M.
Jan 15, 2024
I went here for a simple gel pedicure. When I arrived for my appointment, an older lady took me to my chair and didn't bother to run water in the basin. She went back to her nail station and looked at her notebook. She seemed irritated that she had to get up and get me set up for service. Then a younger lady came out from the back room to do my gel pedicure. She did an okay job. $55 for a basic gel pedicure is higher than other salons who charge $50. I'm used to excellent service in Texas, and, unfortunately, I have to say my experience at Royal nails was just not that great. Surely there's a decent place in Pueblo to get nails done with good service???
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Betti L.
Mar 6, 2022
Went in at Christmas time as a walk-in. They squeezed me in which was nice. I had a dark haired Asian lady who was not in the least friendly. She talked to herself (or maybe to others, I couldn't say. She never looked up at anyone). I had her do a full acrylic set. Terrible job. They were all different shapes and jagged. I had to go home and reshape them. Come to find out later that she is an owner? Goes by the name of Tiffany. Went in for a pedicure this past weekend with relatives (by appointment). There were three of us. I got 'Tiffany' who was ~20 minutes late. The other two ladies were way ahead of me but 'Tiffany' caught up to them. She literally jabbered to herself or the other two techs the entire time. I took it as complaining. She was very unfriendly, yet again. She rushed through procedures, and did a very poor job. She hurt me and never talked to me once. Do NOT get Tiffany
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Meaghan W.
May 31, 2022
I have been coming to this salon for months and never had any problems till today. When I called to see if they would fix my nails they said it was basically my fault for getting a matte top coat and that I could come in to get them fixed at an extra charge and to never come back to their business. The man that works there is very nice and does great work but I will not be back!
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Tabatha W.
Apr 5, 2023
I came in for a fill he told me i needed a full set. It took 3 hours. He ripped each nail off by putting a tip underneath it and running it across under the nail. It was awful. It hurt. Will not go back. He wouldnt talk and was pretty rude. Took so long i couldnt even get a toe polish change. Also all nails are crooked and the polish like bubbled up. They look awful!
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