Ranals Resolutions Appliance Repair

We had a great experience with Ranals Resolution. Our refrigerator died and I looked on Yelp and Facebook to find a recommendation- they were highly recommended and seem highly trusted and trustworthy. Lizzie on the phone was helpful and kind. Jesse and Nicholas did a great job educating us and repairing our refrigerator and said we'd likely get 15-20 more years from it now, which would be amazing. There is a $75 service charge that you can apply to the repair if you choose to have them do it. They were all great people to work with, communication was good, and we've already referred them to a friend with confidence!

Jesse came the same day I made a call and got me out of a complicated situation. He was helpful, communicated well and went out of the way for us to get us well situation. The price was reasonable for the value we received and I didn't feel like he was trying to get more out of us. If I'm ever in need of a repair again, I now know who to call :) thank you again for a great experience!!

I called Ranals Resolutions for an issue with a refrigerator. Even though we ended up not using their services, Lizzie was incredibly helpful and I would absolutely not hesitate using them in the future. It is rare to get useful information from a business these days, let alone information that will ultimately not benefit the business. Respect!

Although I did not use them for the service, they were responsive to my request and Elizabeth was up front about what was expected for the trip outside the Col Springs area. Hats off to her being candid about what fees were involved. For that alone, I am giving them 4 stars for being very very transparent. TY Elizabeth.

Jessie and Lizzie were a great team. My refrigerator died. First Lizzie got me scheduled for a repair assessment the same day. Jessie the technician was amazing. It was not a simple fix but he just kept coming back several times in a very timely manner, until the issue was fixed, once even on a Saturday evening. They were courteous, prompt and responsive and Jessie and Lizzie were very patient with all my questions. I would definitely recommend them and I will use them again, if needed, in the future.

Extremely friendly, fast and knowledgeable. I had a dryer repair done and the gentleman wish I could remember his name, I'll look for it and see if I can put it in here, was very kind and knew his stuff. These guys communicate very well and I 100% recommend using them for appliance repair needs.

Two hours after getting a callback I am sitting here with a repaired dryer. No web bs. Just honest human to human communication. Aren't we all sick of the web based nonsense yet? Well, I am and Mr. Raynal has my business now forever.

I thought I just needed a charge in my system. and turned out I needed a. ew compressor. I had a unit from 97. and I wanted to repair this unit not buy a new one because well they just don't make them like they used to and I had a mint unit. but it's been running 24 yrs. out of 5 places they were the only place that would even attempt to work on it. and they had me up and running in 5 days with the 4th of July weekend in there. the guys are A-1 cool as can be. I have a family with kids and I would invite those guys over anytime to work in the house. Truly great workmanship and professionalism with a down to earth sense of humor. I can't wait to use them again!!

I called them twice and left messages to return my call to fix the ice maker. I also sent a request online. No response whatsoever with all three attempts. I found some else who did the job!

Very prompt, efficient and professional. So happy to have my freezer operational again!