R&N Technical

Ray provided great customer service and responded to my request within a day. He scheduled an appointment for the next morning and mounted my TV efficiently. I was very happy with his responsiveness and quality of work!

Ray came out for a consultation the day we called, and gave us a fair quote for the work discussed. He returned on the day we requested, and installed 4 TVs in just a couple hours (all different sizes!). He quickly solved unforeseen issues with a few of the installs, and everything looks very professional. I highly recommend R&N Technical, and will call again for all similar work to be done.

Ray did a wonderful job like always ! He has helped us mount 75 in and 65 in tvs. He is punctual and communicates with his clients. We recommend his services.

Attempted to contact company multiple times without response.

I called to see if I could get my antenna attached to the wires that have been run already. Two stars because of the prompt reply. You can call Ray, but he does not take calls, basically you communicate by text when he is available. First he told me he was booked solid for a couple weeks. I was not in a rush so I pressed him further and basically he didn't want the job because he charges $150 minimum. Unfortunately he didn't even give me the option of paying that. He just declined my business. He might think it's a small job, and it probably is, but when you don't know how to do it, you need to hire someone. Must be nice to have so much business.

I spent weeks shopping around to have Cat 5 ethernet hooked up in our home. I found that the home had lines run throughout the house but I wanted to add new wall jacks and plugs to the lines in the basement. Ray had previously helped me with some security cameras so I texted him. He was easily thousands (no exaggeration!) below the next lowest price bid. Most were looking at drilling into the exterior of the house and running coax or putting needless extra upcharges to what I was requesting. Ray upgraded 2 existing old cat5 outlets, installed 3 new RJ45 wall jacks and plugged 6 wires in my basement. He even moved my switch to basement and insured every room was running internet smoothly. I'm currently getting over 800mbps so its pretty fast! Ray is just awesome. Great customer service and really goes the extra mile. Highly recommended.

The reason for the 3 star review is that I have repeatedly try to contact Ray via his 2 e-mail addresses provided to me since Dec 18, 2022 to no avail (I have the 3 emails sent to him on 3 separate occasions if needed). Now before all that Ray was quick to respond so I'm still hoping to give him the benefit of the doubt. Ray installed some home theater speakers and security cameras outside. So this will be a two part review.Home Theater Speakers. 4.5 stars. I purchased my home with in-wall speakers already so I wanted an upgrade and possibly re-locate 3 of the 5 speakers. Initial speakers recommended by Ray, arrived, he started to cut a hole in my wall to realize the speakers ordered were too large. Fine okay I am understanding, he returns those, smaller ones ordered, all is well, can't relocate those 3 speakers. The reason for the 4.5 stars, although Ray patched up the wall let's just say it looks like a kid did it. Did not even sand it down at least or offer to paint it. Security Cameras outside. 3 stars should be 2.5. Now my biggest complaint. I had 8 security cameras installed out side and a dvr. First I wanted dome cameras, I selected from his catalog albeit I had other ones in mind I found on my own but he sold me to choose what he recommended, ok. Then come time to install on the day of, guess it turns out the quality was not good of the dome cameras but he happened to have ones that were not dome on hand and installed them anyway and to my knowledge I did not agree but I could be wrong. I was not there as had to work but came at lunch to see but my parents came in to town to help oversee things during all the renovations. He explained and again this time I begrudgingly agreed. So cameras are good then I was like why is the dvr the brain of it all and the tv monitor in my garage!!!! I explicitly told him I wanted it in the Master closet which the wall adjoins the garage. He told me there were these 2 devices that he would attach that would send a signal to any tv in the house I choose. At this point I am very over it all. I agree. So the device eventually works after 2-3 failed attempt visits. It works ok for 2 1/2 months until Dec. Mind you the app for the phone is finicky too which also does not work anymore. So now the only way to view my security cameras is to go into the garage!!!!! This is unacceptable. The whole point of the security cameras was to monitor my property while away and home! And to top it off a few weeks ago Local Law enforcement stopped by to ask to view my cameras as there was an altercation in the area and I voluntarily agreed but politely informed the police officer sorry my security cameras are just for show for now... embarrassing. But I do have my operational Ring doorbell if that works.I have been trying to reach Ray to no avail. I want those cameras removed. I have already purchased dome cameras on my own and they work and will have them professionally installed once I settle this matter with Ray. All I ask is Ray to please be courteous and respond to my communications. I figured he would respond to a Yelp review for the sake of his reputation. I am a very understanding person. I do not like to write negative reviews. If you read previous reviews of mine I give credit where credit is due, in Ray's case positive review for the home speakers BUT the security cameras is an epic fail. My apologies for those who opted to read this long review and for any grammatical errors and for the run on sentences as I am very disappointed regarding this matter while writing this. Now if Ray opts to finally contact me and resolve this matter I am more than happy to update this review.

I reached out through Yelp to have TVs switched out on wall mount. Ray responded quickly to the request (actually had a lower flat fee of $75 over others that responded), and was able to come next day. He was fast and efficient and very pleasant. I would recommend him for any of your electronics household needs, and will reach back out when I want to install a Nest thermostat.

I contacted Ray via text. He responded as soon as he became available and set up an appointment for a 65" wall mount installation. Ray was on time, completed a professional installation, and provided us with a consultation for our home theater system. Ray agreed to research theater speakers for us and hopefully we will have him back soon to get our theater up and running. Very pleased with his customer service.

Thank god I went with R&N. I had called after another business cancelled last minute on me. He said he would do it after we agreed on a price. (which was a great deal since it was last minute) Came out at night and installed exactly how I wanted it with extreme professionalism. Thanks again!!