Prodigy Salon

I had my hair done last week and it wasn't exactly what I asked for so I was booked for a re-do with another stylist and when I got to the appointment this morning I was told that they were letting me go due to my treatment of the previous stylist Lindsay. I am really confused as I did not treat Lindsay poorly. I asked for something and it was not what I asked for. I was upset but not confrontational in-fact I apologized for my tears and said it's not you...so to show up for an appointment with Tiffany and not be in the system is very unprofessional IMO. I asked for my money back as now I will have to pay for my hair to be fixed and was told simply No. I had my hair done and it looks fine...since when is a salon going to tell a customer that their hair is fine and they are not going to try and get my hair to be what I asked for? It's fine? Well yes it could have been worse Tiffany. I have a cosmetology license and I have done hair and had to re-do hair. I would never treat my stylist badly because I know how it feels. I don't know if Tiffany has a bad attitude or if Lindsay was untruthful but I was treated badly in this situation and it's pretty sad because stylists are in the service industry and it's a hard business and referrals are gold. I would recommend you find a salon that has respect for their stylists and clients alike. I mean what a great place for a stylist to work when clients get fired and you never have to see them again unless they are 100% satisfied with their hair. I did not mistreat Lindsay and if she thinks I did then she is going to have a real wake up call one of these days. People are mean but I was not mean... I just didn't get what I asked for and was honest that I wasn't happy and wanted a little re-do to get it closer to what I wanted. This happens daily to stylists around the world. It's not a big deal but I won't be going back.... Oh and they won't refund money which I'm pretty sure is illegal if they are also refusing to make it right.

I'm gonna do something out of the ordinary and review this business as a former employee. I no longer work for Prodigy so you should know that I have nothing to gain from giving them a 5 star rating.Prodigy is hands down one of the most incredible companies I have ever worked for in my life. Not only do they treat their employees with respect and kindness, their pay scale is one of the most generous business plans I have ever come across in any salon I have ever worked for.Prodigy is owned and operated by the same guy who owns the Paul Mitchell School in Colorado Springs, so he pretty much scouts the best talent going through those doors and funnels them right into this salon. With that said, the salon focuses highly on continued education for all of their employees, which helps guarantee consistency in quality of service with any of their stylists you choose to see.It is a tightly run ship that helped discipline me into the experienced stylist I am today. I am truly honored to have been apart of this team. And I say team because it really is a TEAM of people that create this well-oiled machine. We all worked with each other, helped each other out, and I trusted every single person that I worked with. Drama was completely absent from this work place (which is rare to say in this industry). I never saw anything that upset the work flow of the staff internally. We all treated each other with respect. This trickles down the the experience of the guests.Many people have read or heard about the memberships which they offer here. Guests pay $100/month for UNLIMITED services (I believe they may be going up to $150 in 2021). There is no catch. You could literally book an appointment every single day for any of the services they provide and it would all be covered by one flat monthly payment. It works just like a gym membership. Many clients don't even shampoo their own hair any more. What's the point when you have a bevy of highly trained professionals at your finger tips? Members also get 10% off of all products and are getting an entire team of beauty experts as opposed to just one stylist. The membership covers the cost of haircuts, hair color, highlights, toners, deep conditioning treatments, scalp treatments, facials, facial waxing, makeup applications, updos, and pretty much any other service they provide (except for Oleplex and extensions, which members still get 10% of these two services if they choose to use them).So with that said, people always wonder how we got paid if they were sitting there getting $400+ worth of services in one visit for only $100/month, come back the next day, and get a facial only to have it all be covered by the same cost.The business plan is completely transparent but basically, the fees from the memberships collected are all split between the stylists depending on how much work they've done. Each service is worth a certain amount of points. At the end of the pay period, the amount of points becomes a percentage of the collective membership money. In the most simple terms: every time someone signs up for a membership, every person's paycheck goes up. Every time you come into the salon to get a service done, that stylist's paycheck goes up. That's why when people say, "I'd be in here every day!" no one complains. Do it. Come in everyday if you can get an appointment. They are getting compensated for all of it. Just don't forget to tip; tips are not included in the price of memberships.They also fly all of the staff to California every year for a retreat, where they rent a gigantic house right on the beach for a week and pamper the employees with meals, massages, and advanced education.I have nothing but good things to say about this place. Check it out for yourself. It's truly a special place you won't find anywhere else.

I really hate to do this because everyone was so nice but unfortunately I did not get the outcome I wanted ...and I would of loved to see more reviews when I came to this place. Anyways About two weeks ago I made an appointment for a consultation because I have always ALWAYS had the worst hair disasters from salons but it had been awhile so I trusted this place. Made a consultation to assure that the stylist could achieve the look I wanted and I even told the stylist "if you cannot do this then please be honest". She was honest about not being able to do a balayage blonde on my hair because it's too dark. So we looked at other options and agreed on a full all over natural red color. When I went in for my appointment I noticed the stylist was only putting bleach on sections of my hair, but I figured it was part of the process. I showed her the picture I wanted again and she said "okay great we can achieve this". When they washed out my hair I realized I had blonde highlights..I was still so confused because never once did I mention I wanted highlights...but again I thought hmm maybe she will bleach it again and cover the rest. I was wrong, she put the color on my head and rinsed it out. When she blow dried my hair I realized I had bright red highlights...not anything like the picture. I'm so very confused as to why she thought I wanted highlights.. I should this girl this picture of my expectations so many times. If this was part of the process it was never explained to me..I was so embarrassed by the way it turned out that I sadly ended up paying $300 just to go to Walgreens and get box dye in order to fix the bright red color...I was really hoping for a better outcome and it sucks that wasn't the case. I wouldn't recommend this place for color.* Also the fact that the owner feels the need to back up her stylists with "all of them are educated monthly and she trusts them" shows that you should run because as a business owner the customer is always right!! I'm sorry I wasn't angry but her comment annoys me! Trying to act like I'm to blame? I'm sorry but the business owners need a new approach. I'm not going to say names because again everyone was nice but obviously you can't defend your employees when there is proof that customers are not getting what they want! Y'all need to educate them more obviously.

15 Dec 22 - have been looking for a beauty salon in Briargate for a long time and found some that when I called their phone number was out of service. Finally called Prodigy Salon yesterday morning and not only did they answer their phone but informed me that they had several appointments open in the afternoon starting at 4:00 pm. What I did not like was leaving my credit card number for them to charge me if I missed my appointment without notifying them. I had a pedicure/manicure appointment at 1:30 pm so I chose the 4:00 pm appointment with Kat. When I left my nail salon it was snowing pretty hard and I was afraid I was going to be late for my appointment and the traffic was awful during the snow storm on Powers but I made it to the appointment on time. Kat was by the register when I got there and right away after talking to her for a little while she washed my hair and asked me how short I wanted my hair I loved her personality. She asked me if I had a picture of myself with short hair and I found one among my pictures and showed it to her. Turns out she is from Riverside CA and we were stationed at March AFB, CA and had owned a house at Moreno Valley, CA which is in Riverside CA. She did a great job cutting and styling my hair so I will continue to use her in the future and highly recommend this salon and Kat who is a great beautician! Their prices are very reasonable also.

I can't say enough good things about this salon and the amazing group of ladies and gents that create beauty magic. The owner is onsite and very involved in training & mentoring her amazing staff and it shows. They have a membership program that can't be beat! They treat every member like family, and are accommodating and work as a team if you can't get in to see your regular stylist. I always leave feeling great!They have an amazing barber (Natalie) and offer men's membership plans as well! Go here, you won't regret it.

This is a great salon and I freaking love Renato! He always listens intently to my preferences and explains what makes a certain haircut look a certain way. He also knows how to give gentle input to make sure I don't walk out with a dated hairstyle! I am the type of girl who only gets my hair cut like once every 3-6 months, and so he makes sure it fits my lifestyle and looks good straight or curly (as I don't usually spend a lot of time styling). He's also super friendly and lovely to talk to. He's awesome! P.S. Since COVID, Prodigy has rolled out some really great safety protocols, making me feel good about coming.

FOLLOW UP REVIEW: Almost one year has passed since Prodigy Salon managed to CHEMICALLY DAMAGE my hair! And just to add- I've been having to cut it shorter and shorter every 3 months since the damage occurred because it KEEPS BREAKING OFF. My hair was down to my lower back, and now it's at my shoulders. It has taken months to undo what was done to my hair. I truly hope Prodigy has started to re-evaluate their stylists and their customer service. I'm still upset over the damage I've had to endure. I've had to go through a complete color correction, and finding out that they put PITCH BLACK hair color in my hair (I'm BRUNETTE) and every time I get my hair colored to get it BACK to what I had it at, the color bands where they put the black in to attempt to piss-poorly cover up the horrifying "balayage" they attempted to give me. I guess in short, I'm still pissed off about my experience here, 9 months later. And I hope no one ever has to go through what I did. Don't walk- RUN away from this place before they FU*K your hair up!

I've been a member of Prodigy for a little less than a year. I've seen at least five different stylists, and Lindsey and Lauren are by far my favorites! Excellent stylists, colorists, and I always get a great cut. I've done it all: root touch ups, balayages, full facial wax, toner, shampoo/blow dry. Never once have I had a bad experience. Today I went in for a root touch up and Lauren did a fantastic job! She covered every single grey hair, and I've always noticed, in the seven years of doing root touch ups, at least a few missed greys. Not Lauren! She's so meticulous and thorough! And she is the sweetest person you'll ever meet. Definitely recommend Lauren and Lindsey at Prodigy for color treatments! Thanks so much!

I asked for highlights and where my hair had grown out. I had blonde already on most of my hair. They turned my whole head brown. EVERYTHING. Completely botched my hair right before a big event. Then on top of everything, after I balled my eyes out they made me pay for the entire thing, when they reached out asking if I was comfortable coming back in to have it fixed, I said no. And since I said I didn't feel comfortable they declined to refund me for the botched service. Very very disappointed. Not how a business should be ran.

Let me just start by saying the stylist I had was very sweet & I really liked her as a person... but my hair took a hit for sure. I asked for my hair to be cut to the length of where my underarm is, which obviously didn't happen, but it's hair it'll grow back I can deal with that. The unevenness though is so bad. Yes it's a lob and there's going to be an angle but surely it's supposed to blend better than this? I knew it was off and I had her cut the front more because it was too much of an angle but I couldn't see the back good. I asked for a mirror and it was so distorted you couldn't see good & plus my hair was curled (which I said was fine to do) but I couldn't see how uneven it was until I got home and straightened it and had a good mirror.***UPDATE: Spoke with the manager who did offer to have me come back in to correct it but I won't be taking that risk seeing as I don't have much length to work with as it is.I normally go to fox and Jane but decided to take a risk and branch out since I needed a cut ASAP and they were booked a few months out. I already have an appointment made with them to fix it. Definitely will wait next time.