Blue Von B.
Dec 27, 2022
What are the TOTAL number of clients? And the number of those successfully matched and the number of those who haven't been matched in 12 months? We only see half the story in her commercials. Seems she is a scammer and should be held accountable. Have an attorney look at the contract before you hand over money and sign!
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Casey B.
Mar 20, 2023
This lady is an absolute crook. She takes $2000 from you says that she can match you . She says she has a huge clientele, then pulls out these folders saying that she has all these matches that she can put you in contact with. I've been on five meet and greets in almost 6 months three of them were matches that I told her I was not interested in and she matched me with them anyways. Don't waste your time or money here. It's a sham, if you leave messages she doesn't call you back in a timely manner. She she tells you she was going to call you once you finally do talk to her with a match and then ignores you until you call her again, you guys save your money. I'm sure that some people have matched through here but I'll guarantee more people have not, read the reviews you'll see. she scammed me out of 2000 dollars and then I asked her to even split the money. Give me 1000 back and keep 1000 and she just goes back to the contract and says no refunds. Which I know that's the case but she did not do her job whatsoever, from the time we met to the time I told her I would like a refund. she's good at getting you to sign up and take your money but terrible at matching you with somebody compatible and is very dishonest about everything she tells you.
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Marti W.
Jun 22, 2018
I have been working with Donna since January and have found the methods she utilizes to determine matches to be both accurate and well thought out. It appears she has a natural talent for this and often goes above and beyond her role when it comes to counseling people on what they need and who is the best fit for them. She has a heart of gold and truly cares about her clients.
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Steve H.
Jul 27, 2024
I signed up for Perfectly matched in December of 2023. I had several interviews with Donna, completed her "ideal relationship quiz. At that point we agreed on the preferences that she would look for.In January of 2024 Donna selected 2 ladies for me to meet that did not match the preferences we agreed upon.After her second attempted match in January. When I called her up to discuss it and she got angry and told me that she thought my preferences were unrealistic and I should date who she thought I should date. Since then, no phone calls no updates, nothing.If Donna did not believe that my preferences were realistic, why take my money in first place? Why pretend that you are providing me with a service and then do nothing?A complete waste of time and money.
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Debra B.
Aug 14, 2024
Be sure to read reviews on Google or Yelp, not Donna Shugure's site, Perfectly Matched. Perfectly Matched in Colorado Springs has terrible reviews. I wished I would have seen them prior to paying. I went in to meet with Donna at Perfectly Matched (on Kiowa St), several months ago. I was somewhat hesitant after loosing my husband 1 1/2 years ago. I was looking to make a connection with a gentleman companion. I was not sure I was ready to meet someone, but wanted to find out about her program and the possibility of making an acquaintance. She stated she had clients looking for the same thing. She opened her drawer and started pulling out files and reading over them with me. I'm in tears just thinking about the possibility of meeting someone new after 46 years of marriage. She convinced me it was okay to at least test the waters and pay her $1000 which is half of her normal fee. Unfortunately, being somewhat distraught, I did. She said there will be one to two matches a month. I have only met two gentlemen in 6 months, both nice, but I didn't feel any connection. Now she is not returning my calls. This is what I'm reading all ALL of the reviews. I should have done my due diligence and researched this business more thoroughly.
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Darra R.
Dec 2, 2020
FAKE, Buyer Beware. Her "Tests" to see who is compatible are so false. But, a great way to win you over. I am older, yet I sent a younger friend there, thinking she would have more luck with the "Test". She found two guys who totally put her down. Then she heard thru the grapevine, that , as I suspected ...Donna is full of BS. Does anything to get your money. Hopefully, they are not going toward those awful commercials. Shame there is no offer for a minus Star.
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Melanie G.
Aug 2, 2018
Total waste of money...I checked out reviews for this business before I signed up and did not see any negative reviews, but I have been dissatisfied since I signed up. I paid Donna $1000 dollars and she set 1 connection/date. She doesn't return phone calls or call to check in with you. She told me she would check in her files to see if she had any new matches for me and would call me back. She did not and due to life happening, I didn't call her again for a year. Then she got an attitude when I asked her to call me every couple of weeks to check in about new matches. After paying $1000 that should be part of her business!! Poor customer service, no follow-through, and no matches. What a total waste of my money!!
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Mike M.
Sep 14, 2020
She is very reasonable, insightful, and up front. No problems with the service at all. Much better experience than with online. She does follow up and has good advice. There are lemons out there but that is not her fault.
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CS L.
Oct 19, 2018
She was taken to court a few months ago and lost, so it's time the rest of us go to court and get her to close her business and get our hard earned money back!
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A O.
Nov 16, 2018
I paid a lot of money for a service not received. In the contract there is no date indicating when Donna will get you a date, so you can wait a long time. It has been five years since I paid in full for this service and have yet to have a date. I have called, left messages, and Donna never returns my calls. She mentioned to me that it was okay for me to take her to court because the contract doesn't say WHEN I will get a date. Save your money.
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