PCI Broadband

No complaints. Great internet connection and no charges for using too much internet like most others. I would recommend these guys over the main providers. I get almost 100mbs download now and I could only get 13 from century link.

I needed internet when I moved to colorado and tried rise broadband. They were downright awful but seeing as there are land line cable companies available I thought they were my only choice. I looked up wireless satellite providers and pci came up. I've been using the service for over a year now and so far no problems.

Review of Fixed Wireless Service - For the last year we have had constant issues with the service: constant dramatic fluctuations of bandwidth speeds especially in the evenings; little acknowledgement or follow up to issues reported; ridiculous latency and and what I can only assume was throttling; frequent disconnects and service interruptions. At one point a customer service representative on the phone told us we were "lucky to be getting that" being 1/10 of the bandwidth we were paying for. We had an customer service ticket remain open for over a month after multiple support e-mails and follow ups by us were sent and it was only resolved after a phone call weeks after the initial complaint was filed via their support system. After the issue was "escalated" it was resolved with no follow up or verification, just a ticket closure. Some of the worst customer support, communication, and service I've experienced in years. We've decided to take our business elsewhere.

I'm loving my download speeds. 80 Meg download! That's about a 6x improvement to our home network speeds.

I have had the great misfortune of being held captive by this horrendous company for a year and a half. Somehow the weaseled their way into being the only provider in my development and i cant wait until the day i can drop them. My service is horrible. My wifi consistently drops out of nowhere and stays down for hours. A garbage provider who is capitalizing on a monopoly situation.

Their service is trash. And what makes things worse is their technical support can't actually resolve any issue, they'll literally only continue to submit Tier 2 tickets, with no resolve. They're only open M-F , which means if you have a weekend problem you have to wait until Monday during business hours to get ur problem resolved. I'd opt for expensive Comcast but my area only has PCI broadband. At least Comcast technical support can actually oftentimes fix the issue.

I recommend pci for anyone who is unhappy with their current provider. There are no data limits, hidden fees or contracts. Blows the other internet providers in the area out of the water!

Absolutely horid company. Internet rarely actually works. Constantly goes out. I'm talking multiple times a day. Called numerous times to get it fixed, was told they would, never did. Eventually someone finally someone did come, and he basically told me their internet is just s*#% and that's what I get. If you have an option (unfortunately I don't) DO NOT USE THESE PEOPLE. EVERY SINGLE PERSON WHO WORKS THERE IS ABSOLUTE WORTHLESS AND YOUR INTERNET WILL BE GARBAGE.

I've had constant problems with my speed being MUCH lower than contracted. Every time I call them, they are able to boost my speed up to what I should be getting. Hmmmm. Wonder why it keeps going back to the lower speed?And now. I was just about to enter a bid, 15 minutes prior to the close of an online auction and, literally, a second before I entered my bid, the network went down. I tried, unsuccessfully, for the next 15 minutes to reset my router, reset my modem, but lost the auction. I try to call them, and their phone has been disconnected. I try to go to their website, and the server is down. Did they just pull up stakes and leave town without telling anyone???

I am in a new housing development with PCS Broadband being the only ISP option at this time. I subscribe to a 100 up/100 down plan, which I will say is at a reasonable cost. The issue I am having is that I depend on the internet speeds for my state job and I work all different hours of the day and night. When testing my speeds at random times, they are significantly slower at night and have been on a steady and significant decline since the first of the year. My download speeds are now averaging around 70 Mbps and my upload speeds are averaging around 9 Mbps. In addition to paying for something I am not receiving, I can't get a response from the provider. I first contacted them over a year ago about not receiving my monthly invoices to which their initial response was "I don't know". I made sure their emails were not going to spam and started receiving their invoices again, but only for a brief period. I again attempted to make contact with anyone at the office and received no response. Now that my speeds have significantly decreased, I have opened a ticket and have not received a response. I am aware that ISPs can change the speeds because one of my previous providers was doing this during certain times. When I called them out on it, my speeds increased significantly and I never had that issue again. It appears this company may be doing the same thing, but I am at the mercy of their service until we have the option of another provider in our development (Sterling Ranch). My advice would be, to look into other providers, if you have the option to.