Out of the Norm Designs.

I love this team and their service. They worked with me to design a great parting gift for my 1SG that included our company logo. Throughout the entire process they contacted me to give me updates and coordinate pickup times with me. I highly recommend for their service, the price, and the convenience of them being located on post.

Don't believe a bad review for a second. This place is great. They went above and beyond for me and got these KIA bands done for my brother's funeral in an urgent matter. Please support this wonderful woman and her business.

DON'T DO BUSINESS! Asked for an order in September, and they said they would've had it done in October. It's December now and all they've done is kept pushing the dead line saying "We'll get it done next week". I could've gone with any other place, but because of their false promises I had to cancel my order because I am moving in 2 weeks, which is why I made this order in September! If you want to get custom designs and don't want to be lied to, go anywhere else besides here!

If I could give no stars I would. I absolutely do not recommend this place. They are not open during the posted hours of operation. Being late is an understatement. They are supposed to be open from 0900-1700 Monday-Friday however it's 1100 on a Thursday and they aren't open. When you try to call them you get a ringing line or it goes to voicemail. When it's time to pick up the award on the agreed upon date it's not ready. This is extremely unprofessional and a waste of peoples time.

Shop is always closed without notice. Items are never finished on time. Multiple mistakes when you finally receive your stuff.

I have been a repeat customer for Ms Kristy and have always ordered quality plaques and price from her since2021. If you have an idea ask her if she can do it she will. Awesome acrylic plaques from her

Greatttttttt customer service and quick turnaround around!! I totally dropped the ball on ordering a special retirement plaque for one of my employees and Ms. Kristie saved the day! The week actually. She produced a beautiful plaque, maybe 2 feet tall in less than a week. She's amazing! The employee loved it. The entire section was complimenting the plaque. And it was worth every penny!

Kristy and her staff have always made us feel as if we were her only customers. She is prompt and has an attention to detail mindset as if her services she was providing were for herself to receive. She has been vital in taking our projects and thoughts to the next level.

The piece i ordered was ass. I placed more order a week in advance & she told me it would be ready by that following tuesday. Low & behold, it wasnt ready & I was told yo come by the next day at 9am. I ended getting a text message that same day saying it would be ready at 12pm. I came by at 12 & i was told it wouldnt be ready until 1230. I had to present the piece at 1 to my soldier so the fastest way I could get the item was to drive to her house that is 20 minutes away. When I was told it would be ready when I got there, I called when I got to her house for her to tell me she needs 30 more minutes. The piece looks rushed, it had glue on the piece that had the quote.

This place has never opened on time. They're supposed to be open at 0900 and I haven't seen that in two years. They also tell you they will let you know when your plaque is completed but you'll never hear from them.