Veronica W.
Mar 14, 2021
I got my new Colorado DL and it was surprisingly quick and organized. I think I might of waited less than 20 minutes for the entire transaction and that was a relief. When I came in first thing in the morning 9ish, it wasn't busy-- maybe about 10 people waiting in the seating area. I gave the lady at the counter all the information, she took a photo and canceled my NY DL and I was done. Now the only thing I don't totally agree with is the extremely high taxes on registering my vehicle-- it was a whomping $645-- ouch to say the least. That was the most expensive registration I'd ever had in my entire life and it's completely ridiculous and uncalled for. Dear CO, why don't y'all give the governor a pay cut so residents can get a fair break on this sky high rates. It's seriously ridiculous and I look forward to moving to a cheaper place. Over all the speedy service is why I'm giving DMVC 4 stars.
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Tracey B.
Sep 24, 2023
What an absolutely amazing experience here. And yes, I am talking about the DMV! Came here to get my license updated to married name and it was so quick and seamless. Michelle- Window 4- was unbelivably nice and so positive! From here friendly smile, to her engaging small talk....I watched her greet the 4 people that came before me in the same respectful manner. While she engaged in small talk, she continued to be quick and efficient with getting what needed to be done. Her desk was cheerfully decorated with inspirational sayings and to be honest, I can say in my 51 years I have NEVER experienced this nice of a visit to the DMV....not even close!
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Michael M.
Jun 12, 2023
One of the better DMV experiences I've had. Brianna was very helpful and friendly.
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Sallie S.
Dec 28, 2021
I don't even know where to begin - This DMV Main Office is AMAZING. Arrived with my husband at 8:05am this morning and literally was done 30 MINUTES LATER! Both of us registered our vehicles in less than 30 minutes. SO FANTASTIC! In Nevada, you would have needed to take an entire day off work just for this. Kristen helped me and she was so awesome. They manage social distancing and CDC guidelines well. VERY knowledgable, so kind and attentive. I cannot speak highly enough. They were amazing today, and I was honestly dreading it. THANK YOU! Happy New Year!
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Nick B.
Jul 18, 2022
Free Parking! Hour wait time for them to try their hardest to find an issue to not help you. At least you don't need an appointment to wait!
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Mara S.
Jun 13, 2020
(NB: this reflects a pre-Corona experience) The DMV is the DMV, of course, and it's not always going to be the most joyous errand you have to run. But, out of all of the states and cities that I have had the downright pleasure (hint, sarcasm) of visiting, this truly is the best! Everyone I have ever worked with has been polite and helpful. I've even found that I'm never waiting too long! That, and they always seem to be playing an 80s playlist of some sort. Keep doing what you're doing, DMV
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Matt H.
Jan 4, 2018
I can't believe I'm rating another DMV on Yelp. And even more-so, I can't believe I'm rating one highly.This is one of the most... pleasant? DMVs I've ever had the pleasure of passing through. Everyone is generally pretty happy, helpful, and efficient. I was prepared to take 3 hours off work to get a simple registration renewal and, ya know, even that may not have been sufficient for your standard DMV trip.But this is no ordinary DMV, apparently. Parking in the garage is pretty straightforward. Clear signs, clean building, friendly people that direct you where to go and what documents you need before you get in line. I was in and out of the building in no more than 10 minutes. On a Friday afternoon. In Colorado Springs.Honestly I kept looking around waiting for Ashton Kutcher to jump out with the Punk'd camera crew to call me an idiot and to tell me to get in the back of a much longer, more realistic line. I am still super suspicious though...
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Chris L.
Nov 21, 2023
usually a great experience but after having an employee yell in our face then getting the manager to scream at us after we just had a death in the family and we were just trying to transfer over documents is pretty ridiculous.
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Cruz I.
Aug 10, 2022
Very friendly staff. The man who checked us in was extremely helpful as well as both the clerks who assisted me with my license and registration. From in the door to out was about 1 hr.
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Jane B.
Aug 27, 2019
I know, who likes to come to the DMV...but they don't write the rules. If you want to blame someone for processes and fees, call your representatives. In the meantime, employees here are listening, attentive to your needs. They are very customer service focused. They werepolite, kind, helpful....if you can't do what you need to do online or via aKiosk, this is a good place to go.
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