La Casita Mexican Grill

¿Por qué los burritos no tienen otra cosa que carne y pocito queso? Eso no es un burrito, es un taco. Tuve que pagar para conseguir lechuga en él y lados de arroz y frijoles para que sea correcto. La carne estaba buena pero no era un burrito. Their breakfast is great. I didn't have as good of a time getting lunch there tho. The meat is good, but when I ordered a burrito it only had meat, cheese, and the lettuce I had to request in it. It should be labeled a taco, I left feeling like I overpaid for a small taco. The menu board inside did not disclose what was included in the "burrito", had I known it was just a taco I wouldn't have ordered it.

I'm just a visitor to COS but have been to a La Casita location before and had a good experience. After visiting family, we were looking for a fast spot to grab dinner on the way home and came across this location with a drive thru- especially helpful with a newborn, so we could order and eat without having to unload her or resort to fast food.But our experience at this location was less than ideal. Drive thru line moved slowly and the lady to took our order had a bit of an attitude. Order was missing items when we got to the window, but thankfully we caught it before we left because my husband read the receipt. We got our order and cruised over to the parking lot to eat, only to discover that there were no napkins or cutlery included. So we had to send someone into grab that so we could actually eat. That being said, our order was just what I wanted. We got the #11 with mixed chicken and beef fajitas, guac, rice and beans and flour tortillas to make tacos, along with the two enchiladas a la carte with green chile and the side of queso and regular chips. Note that the $3, 4oz side of queso doesn't include chips, and the smallest size chip order is still massive. Enchiladas and queso were just how I remember them from home (south Texas), fajitas were good for fast casual with a decent portion size for the price ($15), and tortillas were fresh, if on the thick side. I'll go back again, and I do recommend them, but be sure to thoroughly check your order/bags.

Drove by this restaurant while running an errand. Came back a little after one and met Roxana, the manager, who took my order, three grilled fish tacos. She said it would take a few minutes extra to prepare, however, would be worth the wait. Roxana was spot on. Delicious, fresh and with wonderful condiments. Great food, reasonably priced and a cute venue. Wishing I could have some today!Roxana, thanks again for a great experience all around,Bill

Food is good and came out quickly. No more salsa bar out so you have to ask for it. Dining room was clean and spaced out. Careful driving/parking--the lot has a lot of potholes.

Place is a rip off. I ordered for my family and the portions were insanely small for the price. I ordered fajitas for $14.99/ plate and got 4 pieces of meat. Wife ordered the chicken fajita taco salad and it had 3 pieces of chicken. What a rip off! Save your money. Go somewhere else with better portions. Food was bland with no flavor. The only decent thing was the beef nachos.

I am not a fan of leaving negative reviews. Yet, when it's warranted, it's warranted. I've enjoyed this place for many many years. I always order the same thing. So when I pulled away from the drive-through to hear my order cost was $12 more than it normally is. I figured I would call while waiting in line and figure it out.The lady that answered the phone would not shut up. I literally could not get a word in. She kept justifying the price and repeating my order, which was basically entirely wrong. Instead of simply saying "let's figure out this order "and then fixing it, she kept talking about who knows what . She kept justifying the order and everything she said was not the order. It takes a lot to get me worked up to the point of raising my voice. Finally, I had to tell her to stop talking and just listen to the order. But she would not stop talking. finally I told her to cancel the order. Then I attempted to make one more attempt at getting the order, right, which again, she talked over everything. I was trying to tell her. Literally the worst person I've talked to in years. Some of the absolute worst customer service I think I've ever had at a drive-through. I'm really bummed because I really enjoy the restaurant. It's never been really good customer service, but the food was good enough to look past that. Not this time. They have other locations, I would highly recommend that you would go to one of those instead of this place on Nevada. I hope the managers up there, instead of getting all offensive and defensive, I truly hope that they train their employees better and teach them the importance of customer service. This place just lost a long, long time customer. And after I'm done, I hope they lose a lot more. So pointless and stupid.

nothing was fresh. The rice and beans were a week old. I ordered the Chili Relleno Special, and the batter was thick, greasy and over cooked. The Chili pepper was so tuff I needed a steak knife to cut it. The people should be ashamed for serving this and calling their food good.

Ummm. Should have looked at Yelp first. This place is by far the worst Mexican food I've had in a long time. Chips and salsa, almost $6. Salsa tasted like they took a white onion and an under-ripe tomato, blended and here ya go! meh. Ordered the shrimp plate. my mistake. should never order something like this the first time going somewhere. Shrimp "taco", Shrimp quesadilla and shrimp on the side. Shrimp tasted like it was boiled for three days in the fake butter you get from a movie theater. Just not good. I can't believe this place gets the foot traffic that it does. No thanks.

I got a bowl of green chili and paid twice as much from 2 years age and got half the size portion the used to have. What a disappointment. I'm done with them, just overrated fast food

Customer service (manager) is very dismissive. we placed a large order for a party 3 days prior to the party and they even called this morning to confirm our order. Went to pick up the order and it was not ready. Tried calling to talk about the situation and the manager said he would not charge us for the spoons. Thanks Buddy . Hope that didn't break the bank!