JB's Burger Kitchen and Bar

My family and I had a lovely breakfast at JB's Burger Kitchen & Bar. The food was great and our server, Lisa, was friendly, quick, and professional.

Last night at our hotel and decided to eat in. Very nice bar restaurant with excellent service. We tried the white cheese curds and they were delicious. I had the JB burger and loved it. Drinks were a measured pour and small for the price.

Rude staff and extremely slow service. I was the first one to arrive for breakfast, the place was empty for awhile other than me. It still took 20 minutes for the waitress to come over and take my order, with an attitude likeI was an inconvenience for her. I dined here multiple times during my week stay and it wasn't an isolated event, happened on multiple days for lunch and dinner as well. The only good I can say is that the food was decent. I'd highly suggest dining elsewhere.

Service was awesome, everything reasonably price and pretty good. They had local beer on draft and our drinks were reasonably priced ($6 each for beer and a mixed drink). Our waiter recommended adding bacon to the patty melt to make it a "fatty melt" but it was delicious! Crispy fries, food was all hot and came out of the kitchen quick. Overall pretty good.

Not worth the effort! Food was messed up, missing ingredients, poor substitutions without asking or caring to find out if that would have changed my mind about having it. Then when I asked about some of the missing ingredients they acted as if I was putting them out to get it right. Not coming back again. On a positive note... someone who I don't know if he was a manager stopped by to say hello and see what was up. Didn't do anything positive, but I didn't give him much of a chance.

So disappointed. This place is tucked away and not far so I was hoping it was going to be good. The visit starts with our party of 3 being advised to sit anywhere we like but that several other tables just walked in too so it could "be a whole longer than normal". Ok.we sit, server comes over rather quickly with menus and silverware and asks what we would like to drink. There are no drinks on the very tiny menu so I asked what they had and was told "We are really short staffed, there's only one server and it's me so I'll get waters and a drink menu for you shortly". Within 5 minutes I've been told twice how busy they are. This is not good customer service right off the bat. The attitude was like we had inconvenienced them for visiting their establishment! Plus, there was another server standing next to her helping be table next to us when she said that so......? Anyways, getting past that - we placed our order. The menu you see in this Yelp page is not current. This location has a very limited selection on their menu compared to the pics here. That might be from their other location or an older menu? So, I order a patty melt which came with burnt black toasted bread. The rest was fine. My son ordered a burger which was fine. Neither where anything to write home about. My husband ordered "Ultimate Nachos". There was a large bowl of chips, about 2 oz worth of cubed chicken (a tiny amount!), some tomatoes and about 2 tablespoons worth of cheese. That was it. So....we ask the server for some extra cheese and she brings out a cup of (I kid you not!) COLD nacho cheese. I was offered one refill on my soda at the end of the meal although she did refill the waters at the table one other time. Oh, and they never actually were very busy. This place is a no-go for us. It's pricey compared to the quality. It's attached to a hotel so the poor guests don't have much choice but to eat here. Someone please call chef Ramsey and have him make this place over. It has potential but the food is awful and the customer service even worse!

Beware Don't order here Overprice Bad serviceI will never order from this place again

Great burgers!!!! And great service!!Stayed in the hotel connected to this restaurant.

What a great place this could be! First the bartender was great, she was always checking to make sure our needs were met. The food was okay it wasn't great. This is a burger joint Howe they only have one burger on the menu, no additional variations. The burger had probably one of the cheapest buns they could find, for the price of the burger you would expect to see a nice thick toasted bun that held everything. The burger itself was great, had a good flavor, cooked to order. The fries I feel could have been cooked a little more, either the frier was to hot or they were not double fried to get that soft center we all want. I will let the chips and dip speak for it's in the picture attached, salsa tasted like marinara sauce, cheese sauce was good, guacamole almost seemed it had been frozen it was not fresh. The chips, same as the bun, make some quick corn chips, not the cheapest ones from a bag that can be found.The mood of the restaurant was quiet, but that was because it seemed the lighting may have been turned off in some spots. When we first walked in I almost questioned if they were open. The silverware was covered in water spots and did not look clean.I had a local beer, there were no drink specials, no drink menu.The kicker that got me and I'm glad my children were not there is the habanero pepper they put on top of our burgers. Who puts such a hot pepper as a garnish.I will have to give it some thought as to if I want to go back again. This could be such a great place when there is not many places on this side of town to eat at.

My client put me up at the Holiday Inn and I was glad to see the bar/restaurant next to the lobby. The food was good but the best part was Val the bartender who was also the hostess, busser and cashier at night and did it all with a smile and wonderful attitude! She took really good care of me and my friends and always made us laugh! She's a treasure!Also need to mention the cooked to order breakfast every morning starting at 6AM. $12 for potatoes, 2 eggs, meat, fried potatoes, toast and coffee. The chef knows how to cook over easy eggs and the young lady serving was very friendly and helpful. We were in at 6AM and out by 6:30 so we could be at work at The Broadmoor by 7. Highly recommend the hotel and the restaurant/bar. If you see Val tell her that I said Hi!