Jared

Only putting 2 stars because I don't want to fully affect the business. I watched as a lady was super rude to a delivery driver. He was trying to drop something off and the door was locked. I watched him look at his phone to probably handle the issue when all of a sudden this rude woman comes out to berate him for trying to leave the items outside. I mean how was he supposed to come in with the door locked. Oh and before they come on here and say the door was unlocked, no it wasn't. He was there before they opened and I watched him pull on the door. I think she was the manager. You need to be a lot kinder to the people that are providing a service to you.

At first site, you may think this store was closed since they have black tape across the hours on the front door and the glass is all weather like an abandoned building however, they are open for business and the hours listed online are correct.My wife bought me a diamond enhancer for my engagement ring for Christmas this year and I decided to have it soldered together. Since my ring is from Robbins Brothers in San Diego and the new band is from Kay, I decided to head to Jared (Kay's sister company) to have the work done. Just inside the door to the right they have a desk where you can speak to someone about custom jewelry design, jewelry repair, and soldering sets together. I dropped my ring off on a Friday and picked it up the following Friday and it was gorgeous! I think we paid about $140 for the work where they soldered three bands together and removed two little bars on the underside that were holding the two enhancer bands together. The following week I dropped my ring back off at Jared for an appraisal which was $150. Took approximately 3 hours and I received a beautiful appraisal report for my records and to forward to my homeowners insurance company. Could not believe it when the appraisal came it double what we were expecting. The whole experience was easy and pleasant! The store is gorgeous and everyone we came into contact with was so kind, helpful and knowledgeable!Happy to make Jared my new go to jeweler!

Excellent service and good selection. Wendy was very helpful and kind. We are extremely happy with our engagement ring choice, it has gotten a lot of compliments about being extra sparkly. In particular, I'm writing this review because I got a call today that they overcharged me because they had an inventory mistake, (put the wrong SKU on the diamond) and were offering a refund of the difference. A lesser integrity company wouldn't have done that, and I wouldn't have had any idea anything was wrong. So thank you!

I called looking to purchase several extra links for my Omega Seamaster Planet Ocean, which is approximately 10 years old. Margo, who I can't say enough about how helpful she was, immediately contacted Omega in NY and tracked down the particular links I needed. These links are not a standard size and they are somewhat difficult to come by, so the extra effort Margot exhibited is all the more appreciated!When I further asked about having the shipment expedited, Margot said no problem and arranged to have my links shipped for a very reasonable fee so that I could have the links put in my bracelet before the weekend! From a customer service standpoint I couldn't have asked for a better experience, especially since I initiated the contact via telephone and not directly in the store. Margot will now get all of my jewelry business going forward as a result of her stellar customer service!

Long time Jared customer (have purchased 5-6 diamond rings for my wife here previously and at a Jared in Honolulu). Visited the Woodmen store on 12/21/2024 to replace a lost wedding band. We were ignored by people (who were obviously not helping other customers) about five different times. Finally asked someone who was looking for something to do if we could look at some men's wedding bands...apparently you have to be a bridal specialist at this store to sell a ring. They couldn't find the bridal specialist (they thought maybe she was in the bathroom). They finally found her, told her we were waiting and the bridal specialist finally appears and helps the customers who had just walked up to where we had been sitting for the last 15 minutes waiting for help. We looked at each other and decided to look elsewhere. Went to Helzberg and was assisted immediately. Purchased the ring I wanted and was out within 5 minutes. They even said we could bring my wife's rings purchased at Jared in for cleaning and inspection any time. Kim Richard - EX Jared customer.

Avoid this place at all cost. The general manager Lisa makes up the rules on the jewelry warranty. Don't let them tell you in to the bogus stuff(she tried to lie when we had the insurance company on the phone saying all sorts of junk) . Went to get my ring sized, we have their insurance and that lady was so rude and tried to charge us! They also crossed out things on my receipt and told me not to worry about it this. Update: got my jewelry and the corporate office apologized for Lisa's behavior, my jewelry was serviced. Just beware

Had the best ring shopping experience here! Haley was very sweet & helpful. Super quick turnaround with getting my ring sized with the in house jeweler. So happy we went with Jared for the perfect engagement ring!

This store is an awesome place to do business. The manager, Lisa, is a pleasure to deal with and an example of how customer service should be handled. We will be repeat customers for sure.

Don't buy from Jared. Bought expensive Tacori ring (considered a higher end ring for them) and it's has been an absolute nightmare from day one. After 30 days of wear it is tarnished and looks like crap. Tacori/Jared claim it's bc the batch was different and just part of buying a ring. Any time it goes for service - it's gone for 4 or more WEEKS. For a higher end ring a service time of 1-2 months is unacceptable.Store originally lost ring and had to replace after a go around for weeks of where it was....An absolute sh#* show at this store. Don't spend money here. Go anywhere else but here. Ring has warranty with Jared but I'll pay for service elsewhere before I go back. Ring looks awful. Jared doesn't care. Tacori doesn't care.

My husband and I have visited this store over the last few years and have been thrilled with the professional experience of the entire staff. Especially Ashley, who we can always trust to find us the perfect jewelry or watch! It's wonderful to know we can trust Ashley's knowledge and experience and we will continue to visit this location!