Infinite Disposal

Last week I was on a family emergency in Salida and could not put my trash out on the curb. The nice TWO guys on the truck took the effort to go up next to my house and empty my cans even though I was not home.  Springs Waste is horrid. So are all of the other out of town mega trash companies. They dont care about you! Infinite disposal is half the price, an infinite amount of times better at customer service and are actually a joy to deal with. They actually answer their phones. As a plus I dont have to pick up the trash and paint puddles from their trucks that Springs Waste purposely, yes purposely left in front of my house.  You have a choice. You can hire a company that really does not know you are a customer, have a guy sitting in his trash truck giving you trouble if your trash is not 100% as he likes it, and deal with Springs Waste mafia like intimidation tactics.  Or you can deal with a local company that is friendly, half the price and employees twice the number of people that are truly happy to see you.  I have better things to do than fight over garbage with a company that really does not even know I even exist.I have better things to do than talk trash on the internet.   If your time is precious like mine is hire Infinite Disposal infinitedisposal.com 719-999-0500 and drop all of these out of town suckers.

Utter incompetence! We tried to set up auto debit from our savings. We tried 3 times and for some reason, it wouldn't work. They blamed our bank. Our bank said that it should have gone through just fine.I finally called to give the a credit card. The customer service rep took it and said she would run it. We got an email a few weeks later stating that we had a bill due. THEY TRIED TO DEBIT THE SAVINGS *AGAIN*!!They never charged the credit card like I was told that they would.I have since cancelled service. Absolutely worthless!

Since moving to our new house in September 2021 and getting stellar references from several neighbors for Infinite Disposal, we haven't had a single issue! It was super easy to set up service with them via phone and email. We've never had a late or missed pickup. They offered a first time customer discount as well. So glad we don't have to worry about our trash company!!

Fast, polite, responsive to emails, timely service. Run from the other companies. I tried to contact the common companies and never got anyone on the phone or email. Infinite Disposal has always responded and been on time weekly.Update/backstory- just moved here from Boston. Spent two weeks calling waste connections, springs waste management, waste management, you name the companies I called and emailed them all looking for a quote, information on cost, pick up day's, and the basic stuff you need to know when you sign up for a residential trash hauler. Waste management and GFL had the only option to just sign up online and "hope" my bins showed up. I stumbled across infinite disposal one evening. Sent an email for a quote. Got an email and phone call next day. Bins arrived promptly the morning of the next pick up day.

Worst trash company I have ever experienced. The first time they came they didn't empty my trash completely. They left french fries and broken glass all under my trashcan. I called for them to pick it up but their first response was, are You sure it was your trashcan and not somebody walking by. This is the second week and they still did not empty my trashcan completely. I have never had such a horrible trash company until now.

Been with ID for almost three years. They are the best service for waster and recycle, I've had in the 50 years I've lived in the Springs. They go the extra mile. I'm elderly/disabled and if I don't have my caregiver, they have actually come up to the garage and brought my cans to the truck. And!! when they're emptied, they bring them back!! Who the heck does this sort of kindness and efficiency anymore?Well, I say...Infinite Disposal. A company that goes above and beyond.BTW: the office staff is amazing as well. They answer the phone!! What a novel idea. This company should be a role model for all companies.

There was a Mistake in My Recycle Service. When I called Kelly had it fixed ASAP. Crystal also gave me Wonderful Customer Service. The Guys that pick up also Great, Very Nice!!!!! I have been a Customer several Years never a Problem that was not fixed right away! Way Better than the other Service I had!!!!!!

Had some hiccups in the beginning (hence the first review) but once we were in the schedule and established, have not had any issues since. The guys who come out and collect are always very professional and we see them occasionally go above and beyond in our neighborhood which is very great to witness.

When I first signed on with this company a few years ago I was happy with their service. But unfortunately since there was a change in ownership, I have seen the quality dwindle with less consistency on pick up time. Last week they missed my trash for no reason (corner lot, bright pink dumpster) and this week they came way earlier than they ever have so my trash wasn't picked up and my only option was to pay $75 for them to pick it up or wait a week and let my stinky trash build (which is not a fair option). I understand if a customer repeatedly forgets or continues to put it out on the curb too late, but just like they for no reason missed my house last week, there should be more understanding and effort to take care of and retain great, loyal customers. When I called (and even after speaking with a supervisor), there was no exception and no effort to keep my business, so I immediately switched to a new trash company. Be better and improve your customer service and policies. They have an impersonal, corporate vibe now and I would not recommend them.

This company is awesome! Aside from having consistent timely trash pick-up without any issues, they have gone the extra mile for us several times. Once, as we were loading up to go to our newborn's first doctor's appointment, they pulled up and saw that we forgot to set out the trashcan. Without pause, they went around the side of the house to grab them for us. My toddler, who is obsessed with trucks, also gets so excited when they drive by and they wave to him when they see him watching from the window. 10/10 recommend!