Hamacher Well Works

The company and the employees are good people. The kind of people we talk about from yesterdays...where service and respect (and their name) are everything. Donna is amazing....the techs showed up early...were kind and knowledgeable...even educating me on "how to"...which I needed!!! I will use no one but them!!!

We called Hamacher to troubleshoot our pump, we had no running water in the house, they recently installed the well pump as we were purchasing our home. My wife had requested a quote, hourly rate, anything that could give us an idea of what we were in for, being that we had just closed on the house, money was very tight, this did not happen. The tech replaced our working control unit with theirs, this did not fix our problem, but Hamacher billed us $799, for the new control box and time. Please understand, this did not fix our pump. Water ran for approx a day and then it stopped again. We called Hamacher, they were unable to get to us, we were without water for the weekend. When the second tech came out, they discovered that there was sediment in the pump itself, they were able to reverse the motor to clear the issue, we've been good ever since. But now have a bill for over $1000 for a simple minute fix. Again, the control unit they replaced and billed us for was not the issue, but they are billing us anyway. This to me is poor business practice and horrible customer service. When we attempted to make payments, Dawn would not work with us, it was the entire Bill or nothing. Again, poor way to run a business. I would not recommend Hamacher and warn others to steer clear.

Been around forever, Drilled a lot of water wells over the years. Leave the site nice and clean.

I was lucky enough to find Hamacher Well Works to work on my well. There was a cancellation and Craig was able to fix my problem quickly and professionally. I would highly recommend them for any of your well problems. Great people.

If you like good customer service and a helpful staff please run far away from this company. They are so rude and so unhelpful. they are simply unable to do what they advertised.

They do an ok job but leave a horrible mess for you to clean up when they're done. They don't seem to care about trying to kept disturbance of the surrounding area to a minimum. "Bull in a China Shop" is how I'd describe them.

They were very rude and unprofessional. They kept leaving the cite randomly. They blocked out cars in, and when we asked then just normal questions about the well we were told military times to shut up. We even went to their office to ask about our water quality because they contaminated it. And the lady was very rude and told us she couldn't careless if we had drinkable water.

This is one company who I refer everyone to! If you need a new well, repairs on old, pressure tank issues, whatever THEY are the go to company! Family owned and run! Yes they're in Simla, but if you want to get the job fixed, done correctly, and no unnecessary things done, they are your go to people!

Excellent service and quality work. Highly recommended. Don't just check prices when getting your well drilled-ask about the materials they use to case your wells-I'm not sure if that's the right word-much higher quality than their competitors!

Very disappointed with their rates. $165 an hour and they charged me for drive time. My fault for not calling around before scheduling service. They also charged me for a part that I didn't need "yet". Told me it could go out in 2 days or 2 months or 2 years. Left the old part because "it's still useable". Hopefully this is not indicative of their business model.