Kim M.
Jun 8, 2023
My family has been coming to Griggs for 25 years and honestly this family owned business deserves acknowledgement for the tenacity and grit it takes to stay in business in this climate of 'fast and disposible appliances'. I have a Kirby and Dwight, the senior owner, has always been so helpful when I had issues with my vacuume and never tried to upsell me. He kept it going for almost 3 decades! He has always been honest and so friendly; I would look forward to talking with him during my visits for belts and bags! If you are looking for a new vacuum or need repair, I highly recommend this shop run by Dwight and his son. They are good people :)
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Joel K.
Aug 9, 2020
Extremely helpful and knowledgeable about parts. I've only been in twice but both times very friendly. Once I just needed a new brush thing, they had it in stock. Next I dropped off my vacuum because it stopped working. He called and told me I needed a new cord and the price. When I picked up my vacuum he had taken it apart, cleaned it, sanitized the cloth bag, replaced the belt, replaced the paper bag, replaced the cord for about $100. Each time we talked he told me about how long it would take and checked to make sure that was acceptable. He told me had had gotten in some accessories for my vacuum and asked if I would be interested in them. I told him that I already had them. He told me that the shampooer was one of the best on the market and if ever needed help using it, he would show me how to use it. I love this place. I wish I had more business to give them, but I've only got one vacuum. You know when you are willing to drive across town to get a haircut because you love the job your stylist will do? This is one of those businesses.
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Greg L.
Jun 21, 2017
Always goes above and beyond to help. Fixed my Dyson once for no charge! When he repaired my Riccar, gave me a new bag and fixed the cord without my asking. Wouldn't take my vacuum anywhere else!
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Victor B.
Oct 27, 2015
What a great family owned shop. Dwight was such a pleasure and extremely helpful in getting us the required belt needed for our vacuum cleaner. We will be making our next vacuum purchase from this family owned and operated establishment.2nd visit- We came back in and got our Amazing Riccar Classic Vibrance R20SC. We cleaned house yesterday and WOW what a vacuum cleaner this is. Second to none! Thank you again for all you assistance. Stay Blessed!
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Tania M.
Mar 3, 2017
If you've read any of my reviews, you know I can be scathing when I dislike something. Well, I am also very generous when I'm pleased and Grigg's vaccuums is a great shop. I have NO complaints. None. I've been using his repair service (well, tune-up) since we purchased our Sanitaire in 2004. FABULOUS!!!!!
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Rich G.
Mar 4, 2024
Very knowledgeable and solved and fixed my vacuum issues in 20 minutes at a very reasonable price.
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Paulette P.
Oct 12, 2020
I needed a new vacume cleaner , went on line and found griggs vacuum boy am i a happy woman, not only do i agree with what is in the news letter I was so happy to get a vacume cleaner with a bag, as i also believe baglees leaves dirt and dust behind, i got home with my new vacume and my house has never been this clean. Good by dog hair and dirt, i would highly recommend griggs, thank you. Paulette Lamontagne
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Scott T.
Mar 16, 2018
I have been a customer of Griggs Vacuums for a number of years now and Dwight always goes above and beyond to provide the very best customer service. He has fixed a number of my vacuums for home and business, always on time and very reasonably. I also purchased a vacuum from him and I was very impressed with his knowledge and honest appraisal of the various vacuums I interested in. Dwight's store is one of the best examples of why I love to support local businesses. Honest, friendly and well-informed, I would never hesitate to recommend his business to someone looking to purchase or have a vacuum repaired. He's definitely one of the good ones.
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Marion S.
Sep 11, 2018
Simply the BEST! It is becoming so hard these days to find decent, knowledgeable shop owners who go far and beyond anyone's expectations. So far we only needed a couple of small spare parts for our ancient Eureka vacuum cleaner but I will make sure to buy my new one from Griggs and nobody else. The friendly and helpful customer service is unbeatable and judging by their website the prices for new items are very competitive, too. No more self service on a football size department store floor without anyone in sight to answer a simple question, yay!
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