First Choice Awards & Gifts

My niece tragically passed away, and I had purchased a bench to commemorate and honor her loss, It was early Saturday morning, and we needed to return to Kansas City. I started calling engravers, and nobody could help me on that short of notice-- until I reached Doris at First Choice.What a sweetheart! She agreed to do it for me without hesitation. She was kind, helpful, compassionate, and did it for me right on the spot while I waited. Came out perfect, and she and her partner even helped attach it to the bench.I hadn't even asked the price because I was so grateful that they dropped everything to do it for me. When they gave me the ticket, I was definitely shocked-- it was so low for such perfect work that I gladly tipped her more than the cost of the bill. THANK YOU, Doris! I know my brother and his wife will have real appreciation for your outstanding work!

Came in near closing time on a weekend with no real idea what we wanted, within 20 minutes they helped us choose our setting and graphics; shortly after left with an amazing acrylic piece that was very professionally done. Super staff and very military friendly, would recommend to everyone.

The staff is absolutely amazing. I always feel at ease knowing they are taking care of my awards. They do an awesome job and they always make sure you leave happy.

GOOD GOLLY! First Choice is an appropriate name...i needed usaf service dress nametag...same day. I was enroute to CSpgs from Nashville for (service dress UOD) event & Army post clothing sales made wrong (plastic) one, which took two weeks to have ready(!). NO WHERE could make & deliver any (service) name tag that i needed. First Choice did! Joy, Doris, & all the staff worked so professionally to ensure i had correct (metal) name tag--im so grateful! They are faster than any online provider! They are the best! Trust & use First Choice!

Customer service is outstanding! I went in to get two pieces of glass cut for artwork that were broken while moving. Unfortunately, when I brought them home to put into the frames they did not fit. (When I purchased the glass, I took the frames in with me so they could measure them there). I called and told them the problem and said I could make it in that day but would probably get there 10 min before closing. They said "that would not be a problem." I got there late due to traffic. They still did the work with a kind attitude. They took both my frames and glass I brought and recut the glass and put the glass and frames together at no additional cost (normally an additional 15 dollars each to put together). They apologized for not getting it right the first time. When I asked how much I owed them they said "I owed nothing". That they were sorry for the trouble and that I had to come back. So not to worry about it. We all make mistakes, it's what you do after. They fixed the problem and went over and beyond to make it right. Great business practices and excellent customer service! Highly recommend!