Elevation Hotel & Spa

So this will be a lengthy review because I have quite a bit to say about this hotel and my stay. So getting there from Denver was super easy and the drive was absolutely stunning. Arriving and check in was NOT easy. I arrived and your GPS will take you to the lower level which is where you drive up and there is what looks like a check in desk. Well it's not and no where does it tell you that check in is somewhere else. It's so confusing. VERY confusing. So for anyone who reads this, check in is ON THE 2nd FLOOR. The lady could tell I was flustered and checked me in down there anyways. Check in process was super easy and the bell hop was super nice and took our luggage immediately to our room. Frustration number two was parking. So they thought my truck would be to tall for their parking garage so they suggested I go to the outside parking which has one sign but after that there is literally no clear signage on where hotel guest can park because most of the parking says either for this establishment or tow away zone. Mind you I drove 5 hours to get here so I was ready to get out of the truck and just go to my room and relax. So after circling for 5 mins and still no clear signage on where hotel parking was I said screw it I'll take the chance on the low clearance on their parking garage because at that point I was getting frustrated. Thank god my truck cleared the height. The parking garage is super tight but it worked. The lobby is super cute. They have a bar with live music and a Mexican restaurant, two outdoor hot tubs along with an indoor pool and an indoor hot tub, a ski shop and a spa that offers so much. They also have games you can play with your family. So I loved that. Cute hotel. Made it to my room, super out dated. Nothing modern but it was still a cute and very spacious and I mean spacious room. The tv was the oldest flat screen I've seen and the remote to get it to work you have to literally smash the buttons super hard to change the channel. Our room also came with a balcony that was a valley view. Loved that. Only suggestion I would suggest is have some chairs out there to enjoy the view. Our room also came with a couch and a kitchenette with minimal supplies but it does the job. Bathroom was very small but I loved the tub. Our toilet had clogged and it took 4 phone calls and an hour and half later before anyone showed up to fix it and the hotel was not busy. When I went to take a bath the plug wouldn't work so I had to use a wash cloth to clog it fill up the bath. I didn't dare call the front desk because I didn't feel like waiting another hour to get that fixed. When I kept asking for the manager the front desk kept telling me they would call me back they never did, only to find out there was no manager on duty so they kept lying and were just so unprofessional. The bed was a king and was super comfy and so was the pillows. They were perfect for me! I did end up eating at the hotel restaurant and 0/10. Food was horrible! I got shrimp tacos they were so chewy and had no flavor, chips and queso, chips were good but the queso was so thick and tasted off and I got the tres leches that was dry and nothing like what I'm use to having. Overall I paid 76 dollars for those three things and was not even worth $10 bucks. The staff at the restaurant were super nice though like super nice! Parking is $30 a day. So keep that in mind. Pros to my stay, bed was comfy, it was literally right behind the snow lift so you can walk to it in less than 2 mins, tons of little shops and some food spots and liquor and convince store and 2 min walk to the shuttle that takes you into town which is free and it runs every 15 mins. Besides the front desk people that weren't that great everyone else that works there is amazing. The day I checked out a manager did call me and she was super nice and made things right. She didn't charge me for my parking and took all the food charges off my account which was just that one. Overall I don't think I would stay here again. Just too many cons for me especially driving 5 hours and I paid $373 for one night. I'm okay with the price I just expect a finer experience. Had I known this I would of stayed with my original stay I had booked for $150 at one of their Inns in town that didn't look to shabby. Shout out though to the manager for making it right and getting back to me!!

I'm blown away by how many positive reviews this place has!! I "stayed" here the past sat and it was a complete nightmare - needs an update BADLY, no AC (not a huge deal but for $300?? No) smelled like cigarettes , fan in the room was broken as well as the other bed in the room - WE REFUSED STAY while they refused to give us our money back saying "the room is clean - what else do you want"..hmm I don't know..our money back?? HORRIBLE!! Don't be fooled by the pictures!

4.5/5 - honestly loved this place! It is not cheap, plus there's a "resort fee" and you have to pay to park. We visited for Christmas so we were ok with spending the extra money for a special occasion. Our room was beautiful and clean and came stocked with everything we needed. The hotel is cozy and just steps away from the ski lift! They had a beautiful spa/fitness area and we loved the two outdoor hot tubs overlooking the mountains. Really everything was perfect. Rooms could use an upgraded tv, but luckily we were busy skiing and barely used it. The long has a ski rental shop for anything you forgot/need and they have a cool bar outside you can ski right up to.

5 Stars No Doubt! We LOVED staying here. We had stayed here in the summer before... but winter is PRIME. It's literally a step from the lift. You can't get any closer if you tried. It's definitely the best option in CB! The staff was incredible! Shout out to Alex at check in - he was amazing and said he had only been there for 6 weeks?! Would not have guessed - he was awesome! The bar José is open ALL DAY and they were just breaking ground on a lobby bar. It's a bit outdated - but honestly, it's so Crested Butte. It's not for the luxurious it's for the adventurous and that's what makes the town so amazing. I could care less if there was even a TV in the room - we were barely in there. Rooms are so spacious with balconies. We are already planning our next trip here!

Was here for a wedding, I was impressed with the resort. Rooms were nice and had a kitchenette. The spa was available for appointment and the gym was fantastic. Not too far from the trails for hiking or biking. The restaurant in the resort was convenient and delicious. Some things were a little outdated, but overall a great place to stay!

First time visiting Crested Butte, CO and we stayed at Elevation Hotel and Spa.We have received amazing service from the moment we arrived. Our room was upgraded to our pleasant surprise. Beautiful and clean room and no pet smell considering it's a pet friendly hotel.We had dinner at Jose's and 2 of our dishes were delayed. The waitress comped our meals without us bringing up any issues.We decided to extend our stay a few days and Alexis was amazing to work with. She had worked a very long shift the day before and still took the time to add in some perks for us extending our stay.

This hotel has two redeeming qualities: location and the ski shop. Do not expect much in the way of service or housekeeping. We saw a lot of trash sitting outside rooms because housekeeping has to be requested (which I don't recall anyone telling us until we asked about it) and I guess no one else bothers to clean up the trash from the rooms or hallways for days. My wife and I stayed here around 12 years ago and it seemed much nicer then. The hotel is right at the base so that's really helpful; the ski shop is excellent and you can store your skis here overnight which is another plus for this place.Besides the location and the ski shop, there's not a lot of positives for me to mention. Also, be prepared for a lot of dogs in the hotel.Another odd observation is the location of the toilet paper fixtures in the hotel rooms; standard is for the toilet paper fixture to be 26" from the floor and 8 to 12 inches from the front of the toilet in the horizontal plane. The toilet paper fixtures here are low (18" from the floor) and located about a foot behind the front of the toilet so it's a little awkward to reach down and behind which is even more uncomfortable when you're bundled up to go ski.

I should have looked at these reviews. I have flu A, an ear infection and cannot fly- but they make no exceptions/accommodations for illness. I even talked to Lainey the Director who makes no exceptions. This hotels lack of compassion and flexibility is disappointing. Don't make my mistake-stay somewhere else!

Kinda grungy-service was terrible. Beds will leave you with a sore back. Only thing good about this place is the Ski-in-Ski-out. Don't even think about checking in early bc they have a strict "we will not help you out" policy. Needs updated and parking is a JOKE. They will make you pay for a space they don't have. They probably get away with allll of this bc they think they can-hey guess what-there are other options! Never again elevation!

Love this place for the convenience for skiing. The guys just take your skis right on in and hand them right back to you when you're ready to go back out. Very easy to come down have lunch or meet up with Family and go right back out. Did not enjoy the Mexican restaurant Jose. The last time we were there they had a pretty good upscale bar food with nice burgers. Now it seems to be pretty cheap Mexican food without jalapeños Common areas (bar/lobbies) are nice and relaxing with pool tables and ping pong. Live music after sling was nice but not overwhelming. Dog friendly and was missing mine.There was not enough food, particularly in the mornings. Coffee shop/bar area had very limited pastries, but otherwise had to eat at the Mexican restaurant. Also, On the base of the mountain, very minimal restaurants. Best to take the bus into town. The bus was easy and on time (every 15 min). The hotel felt understaffed. It seems that they were under staff and did not offer room cleaning on a daily basis without request. The TV is dated. And very poor internet. For what's worth, we had good time but I can't stay there again without a major upgrade in internet speed Can't stream anything with .3-.5 mps.The biggest problem we had was very poor Internet service. We were getting less than one mbs which is good for some things, but not for the work I was trying to do while my family were out. Would not stay here again with the simply being the only issue which was incapacitating for me trying to still work a bit while on vacation