Douglas County

This is SUCH a change from NYC DMV offices! It's quite small, and the employees are friendly, efficient, and helpful. You don't need a paper ticket anymore. They'll text your ticket number and counter number to you. I was there on the last day of the month, and it wasn't jam-packed, nor did the staff seem harried. I've tried the kiosk at King Soopers, and they have NEVER accepted my checks. So annoying. You're basically forced to use a card, and then you're charged a fee. I forgot my checkbook today, so got stuck with the fee again. My fault, though.

This is the best DMV I've been to in Colorado and I've lived here my whole life - so I've been to quite a few. Reception is very nice and helpful, it's clean, you feel safe, and the staff is nice. Was in and out in 30 min at 2:30pm on a Wednesday to renew my tags. There were probably 6 people ahead of me and it was still a quick trip.

Came here to get my license plate for my new car. They have only a small waiting area as compared to the last time I was here. Everyone was nice and friendly! DMV usually gets a bad rep but this one was top notch. In and out in a short time frame.

This is the best DMV I've ever been too. The people are so nice! Highlight recommended.

I know the DMV is usually the pits, but man. I had such an amazing experience! Came in around 10:15 on a Wednesday, appointment-less. Hardly anyone there. The security guard and the customer service person BOTH smiled and greeted me when I walked in. I got my number and sat down. Since there was no one there I only waited about 5 minutes. Then was called to counter 4. I had all my docs ready after a crappy experience at the Highlands Ranch location ‍ the person who assisted me here was kind, she gave me information respectfully, she made small talk and it was just really nice. I recently moved here and it's been a change. But her kindness really made me feel welcome :) I wish I knew her name! I wanted to give her a big hug when I was leaving! Great service, friendly staff, clean waiting room and easy process. 100/10.

Went to do a title transfer today at about 8:45 and wow was it the best experience I've ever had at a dmv. Being from California every single dmv I had been to was basically like walking into the devils dingus. Would take hours and the workers also seemed like they had been in prison for all eternity. Not the case at this glorious lone tree dmv. Got my plates, registration and title all handled within 20 minutes and no appointment. Everyone working there was very nice which was such a relief. I was dreading this day for a long time and it ended up being amazing. Thank you!!

If you need a Douglas County DMV, this is for sure the best one!Besides the tellers being smart, efficient and understanding they are...get ready...VERY KIND!As we all know, going to the DMV can be infuriating. I have never felt like that here. The staff, from the security guard to the "tellers" are pleasant to deal with . The wait is average and the vibe is calm and relaxed. I would highly recommend this location over the other Douglas County DMV options, even if you have to travel a bit for it.

I never thought the day would come where I would give a DMV a 5-star rating!But now that I have gone to the Lone Tree location and worked with Betty Jo I absolutely had to share my positive experience.I had recently moved to Colorado from Arizona and had to have my title transferred over to CO in order to do a trade-in with the dealership.I had gone down the checklist and believed that I had all of the paperwork necessary, but then in good old DMV fashion, I found out that I needed to get a VIN inspection (we don't have those in AZ) and that it would take 4-6 weeks to receive my new title. This was the WORST news possible seeing as I had just purchased my new car and was expecting to pick it up that day.I was upset, confused, and overwhelmed. I had no clue on what to do next and couldn't take the extra time off of work to figure everything out.Usually, when you get a "no" at the DMV they hurry you away and call the next number, leaving you to figure it out.Not Betty Jo. Her demeanor calmed me down and she was more than helpful with explaining a process that I knew nothing about. She could tell that I was overwhelmed and not understanding what to do next and wrote out a quick letter for me to bring to the dealership explaining what would need to be done and how I could expedite the process.I had to leave the DMV a bit disappointed not knowing what to expect from the dealership. After heading back to where I purchased my new car, I explained what Betty Jo had told me and showed them the letter. With her help, they were able to make it possible and I was able to drive away with my new car.I then went back to the DMV with the VIN inspection completed and Betty Jo helped me again. We were able to do the title transfer and I cannot relay enough how excellent her service was. She turned a potential nightmare into a positive experience. If I could recommend her counter I absolutely would. Thank you, Betty Jo.

I've waited 1-2 hours 3 to 4 times trying to register my car from a private seller out of state. Because Colorado doesn't do E-titling and because the DMV is only open Monday-Friday 8-4:30 the process has been a disaster. I take off work every single time because I work longer hours than the entire DMV is open!I had to request a physical copy of the title from the private seller (which I obtained), I have the notarized bill of sale, I have insurance papers, the private sellers registration, a VIN inspection, and Smog inspection and they still won't transfer the title under my name. This time, you won't transfer the title under my name because I checked the odometer reading box stating it was correct at 67,000 miles and then X'd out the other boxes to signal I didn't want to fill those out, please see the picture below. Because I X'd out the boxes the idiots at the DMV won't accept the odometer reading with a check through it. So now they want me to get another physical copy of the title from the out of state private seller which I can't get ahold of and refill it out? What a hassle. It would be nice if there was at least a touch of leniency considering we don't deal with this paper work every single day like you guys do. See the checked box below versus the X'd out boxes and see if you can infer what the document was trying to state. I bet you can random person on the internet! But DMV is incapable when you get a policy abiding employee with no pull on the ridiculously stringent policies.

Entire office is unknowing in their jobs. Was told by three different employees that needed additional incorrect info. Went to Highlands Ranch and proceeded to get service without the additional records. Incompetence rules.