Colorado Carpet & Flooring

We live in Oregon and our rental home is located in Colorado Springs. This was a complicating factor in the carpet replacement process, but Mike helped us to evaluate and select a good quality carpet and pad, including providing samples. The quoted price was fair and quality installation was completed during a very tight window of time between tenants. I highly recommend Colorado Carpet & Flooring.

Great owner and I loved shopping for my carpet at the new all-inclusive showroom in The Springs, but the installation did not go well and other arrangements had to be made.I believe this company has a good future, but installation needs improvement.

I had Colorado Carpet & Flooring install carpet on the 2nd floor and basement. Pre-install service went great and I was overall happy with the installation process. However, post install service was a total letdown. I do not think this business is set up for quick service post install. I had to communicate numerous times to fix install issues and someone came out months later to take care of them. One of my main issues was that seams are quite visible and the tech that came out said he wouldn't touch them. I requested the installers who put the carpet in come and take a look. I have not heard back from the business since. Given the pathetic post sales service, I cannot recommend this business. I guess if I have issues with the carpet in the future, I am going to have to pay someone to fix it.

Having work done in your home can be stressful and it can be difficult to know where to go for products and installation. Mike is very knowledgable, helpful, and his customer service eases the stress of having work in your home done. He also has a vast selection of quality products for a better value than the "big box" stores. Mike makes supporting a small, local business very rewarding. Thanks Mike!

Too many problems getting the order donePrice changed after we talked and install date also changedEverything got too confused

I have had Colorado Carpet install hard wood flooring in two of my homes. We had them match existing wood in one which worked out great and another new install that we have had so many compliments on. We also have carpet in our basement with the best carpet pad recommended from Mike at CO. Everyone, I mean everyone, comments on how amazing it feels! We will always use CO. Carpet and so should you!

This is a follow-up from the 2/27/2017 review: The installation crew damaged a trim strip and punched through a wall during the installation. The local store was unable to get the repairs done for over 60 days; they weren't very responsive. I finally contacted the owner and he was VERY responsive and took care of all the repairs in a timely fashion. Nice recovery.

I would probably rate them a 4.5 stars, but that is not an option. The work they did was on time, efficient, and professional. They took our oak kitchen hardwood floor down to the bare wood and re-stained it and then put on two finish coats. The next day they came back and put on an additional coat. I asked them if it would be a good idea to add an additional coat and they said that is a good idea. The charge for the fourth quote was, in my opinion, a bit excessive, but the overall cost was reasonable. I was amazed at how little dust was created. Good job! The only reason I didn't rate them five stars is that I asked for a call back on a small issue, and was never called back.

Mike was very kind to work with & full of knowledge about carpet options. He gave me excellent recommendations to get exactly the carpet I wanted for my situation and budget. He kept me informed about the schedule, the work was done quickly and the home was left clean. I highly recommend Colorado Carpet & Flooring!

I can't review the installation, but I can review the great service that I received at Colorado Carpet. I am doing a fair amount of work to my two properties, and I was trying to figure out what I should do for my rental. I wasn't sure if I was going to be purchasing right away, because I wasn't sure if my tenants were extending their lease (they did). I went to several places in order to try to get some prices to better understand what I needed to do and how much the process was going to take. I spoke to Dean, and explained the situation. He took time away to speak to me and give me various ideas on what I could do and what types of carpets he recommended. (Low end and better quality but cheaper) It was great and he was so informative and helpful. A lot of people wouldn't have given me the time of day, because it wasn't something that was going to be guaranteed business at that particular time.... I can say though, that WHEN I do purchase my flooring replacements on my properties it will be with Colorado Carpet. Thank you so much for your wonderful customer service!