Cheyenne Mountain Branch Library

Great smaller library. Helpful staff & clean. That's all I personally need from a library...besides books & media of course.

Great community resource. This branch has very convenient and extended hours, a significant computer bank, outlets and tables, a good book selection. PPLD has a strong system of reserving holds, you can go online with your card and select books and other resources from any branch and they will courier them to the branch you choose and set them aside for you to pick up.We have five big readers in the family and we home school, so this last service is invaluable. We can research which books the family can use or might be interested in, look them up in the online catalogue, and pick them up when they are ready. This has turbocharged the kids' reading because there are no gaps in reading, there are always books ready for them when we stop in town. Of course, they usually browse the shelves in addition. Also great for video resources.Last great use, there are a ton of school resources that look interesting but are too expensive to sample over and over. PPLD's reserve holds option lets me check out these resources, review them, and either decide they don't fit us or go ahead and buy the books for the school year. This doesn't just save us money, it saves us wasting time on curricula that aren't a good fit.Can't praise the place enough! Much of this applies to the other branch we use, also, so I'll be pasting this there.

Absolutely love this library. Very friendly staff and great selection of books and books on tape. And what they don't have you can order online from other branches and pick up at this one.

Horrible, horrible, horrible. Do not go to this library if you are not white. They are very prejudice. Just moved to the area and will never ever step foot in this library again. Excuses were made that the girl doesn't normally work there, that it takes longer to get a library card. No excuses other than I am not white. How sad to be treated so poorly. They were not busy. The have now responded on Google but what they have said is a complete lie. Tiffany the manager tried to make every excuse when I called her, now she is trying to say that there are no lines. I was asked to step over by the rude clerk and I was in the middle of handing her my id when a white lady walked up. The clerk said immediately to her "can I help you" the clerk assumed she was just checking out a book, she had no idea if this white lady needed a library card or needed help finding a book. No matter what the lady was doing I was there first and asked to step over by the rude clerk. Another clerk was going to help me and then the rude clerk jumped on and said "I'm here I can help her". The manager Tiffany said it was shift change, really I've worked all my life and never had a shift change at 12:18. They can say what they want but they are very very prejudice at this library. I wish Tiffany would not lie and say that the white lady walked up before me because I even said "excuse me I was here first " I had been waiting patiently while the rude clerk finished up with a gentlemen. Prejudice is all I can say.