Chamonix Casino Hotel

Ok ,so, this is the newest Casino/hotel in Cripple Creek. 1st time the wife and I have been to Cripple creek. Unfortunately she is/was recovering from surgery and was using a knee scooter.1st strike was checkin was at 4 ,let them know we were running behind schedule and we would be late. No worries we were told you have until 2a.m to checkin. We arrived a little after 5 and were told room wasn't available. They didn't know why. Not happy.As you can tell room was nice enough, we made the reservation on Expedia and got a rate of $135. Which was better than the casino was offering by $30.Bed was comfortable, walk thru shower with 2 shower heads which was pretty cool but no bathtub which didn't bother me but my wife likes to soak sometimes.They boast a few dining options but didn't find anything that we were in the mood for.The inside of the hotel does have an elegant feel to it but the casino we felt was lacking in the slot machines as far as volume were used to. It is also connected to another casino which allows you to use a ramp but after that you have to go outside to access the other parts because thier are stairs which if you have a walking disability does not work well especially if it's pouring down rain as it was the night we were there. So the place is not handicap friendly.They do have a nice coffee shop that offers bakery style items like muffins and such to accompany your morning wake up.All in all we felt our experience was fair but nothing to brag about. Would we go back , probably not.If we did it would be more sight seeing and a little gambling but not the other way around. Things might be different when my wife is recovered but our experience left us with a little sour taste in our mouth. Give it a go but don't hold your expectations too high. Than again you might really enjoy it. P.S. They do also have a buffet but we didn't try it.

Man, just when I thought they were getting better at being organized with their patrons. I had an interesting issue today. I have repeatedly gone to this location since the very first opening which was on New Year's Eve which was a disaster. I wrote a review about it and gave it another chance several times.... Each time they seem to be getting a little bit better and better And each time I would write a review reflecting that. There are simple little things with service that weren't fantastic, but overall the staff is amazing. They're friendly. It's a good environment. The rooms even though there are little things you can pick apart are very nice and clean. I have made it a point to go at least a couple times a month and always gamble in their casino. Never leave the property and I gamble a decent amount of money. They definitely make their money off of me being there. This past weekend I went online to book a room using the promo code that was online. Reservation went through no problem. I got a confirmation email. Everything was golden..... Then unbeknownst to me I was told I had to pay The best available rate instead of the comp rate I had booked online. Again, I booked this through their website using my players card number using their offer online... Then am suddenly told they're not going to stand by that offer. My husband and I had planned on utilizing the spa during this stay so that I could review that being that it was the only area of the hotel we have yet to try .It's not the end of the world, but it definitely puts them another step back in being able to claim true customer service experiences and has left a bad taste in my mouth.Basically they're not consistent. And even though the staff is friendly and nice, the company itself is inconsistent and full of just enough minor annoyances to make it not worth going. Definitely going to start going back to Blackhawk instead.

They lost me. The Bistro was cool and worth it the first time. Crab legs and great sides. $55 was a lot, but the quality was there.We just went back to Cripple Creek and decided to repeat the experience. All of the food had been sitting out too long so it was all dried out. Everything had Asian buffet vibes....and no crab! So if the crab is gone surely they have adjusted the price because they stopped including the most expensive thing!! Nope.So now it is an overpriced Chinese buffet. Save your money. I hope the staff is looking for new jobs because that is not gonna last!

The rooms are superb! The Bistro Restaurant buffet is $45. Poor poor location. They have this set up in a conference room. No ambiance what so ever! Service is awful. Could not get drinks for 15 after we sat. No refills. Nothing special about food. "Chef" slicing prime rib could not understand English. He was frying all pieces even after you asked for rare. What a rip off. Won't be back here. Such a nice hotel but really???set up in a conference room.

We came to Cripple Creek yesterday to celebrate our 33rd wedding anniversary. We stayed the one night in The Chamonix Hotel. It was okay. The room was on the smaller side. The carpets were extremely dirty and when I wiped up a small spill on the bathroom tile, the kleenexes I used were blue. It was like there was some sort of blue film all over the tile ... chemical cleaner? Who knows. The bed was really very comfortable. The room was quiet except for the sounds of children laughing and yelling while they ran down the hall Saturday afternoon. I hope they didn't hear us ... hahaha! It was a great location and a decent place to stay. Too bad about the floors.PS I didn't take any pics because there was not much reason to.

The hotel rooms are 5 star and the casino was bright, clean and had very comfy chairs. The pool area was great. I do wish they had a hot tub, though. Staff are very friendly and welcoming.

This place was never on my radar, in life. I'm an absolute believer in the brand here... while hard to pronounce (I settled on Shaw-mo-knee) it is easy on the eyes. The casino/hotel is gorgeous and you feel wealthy just stepping inside. The decor is spectacular and the rooms are elegant, spacious and truly made for VIPs. The spa was incredible with a facial and massage, that cannot compare to anything else I've experienced. I've been to foreign countries and across the US, this spa is one for the memory! Plenty of slot machines, options for drinks and food. This casino/hotel is a breath of fresh air on the main street in Cripple Creek. Give em try and there will not be disappointment on any detail.

The purpose we went there to watch Super Bowl and enjoy some food & gaming. Gaming was OK. In house Bronco Billy restaurant was very good and cost effective. 980 restaurant was prohibitively expensive. Watching the Super Bowl on our in-room (room 6221) was a BUST. Signal loss, frozen picture, audio not matching video. We went to Chamonix to ensure a high quality TV broadcast. NOPE. I talked to the front desk who said they can't do anything but "call IT". Nothing ever changed. Ruined our trip but the room itself was pretty good. Sadly the view out the room window was better than the TV picture.

first of all, I say that my friends and I felt that your hotel was and everyone was more than willing to help us out. Josh especially was so nice and kind after we could not get back in our room luggage was locked took us four hours to get our personal belongings delivered to a new room since the lock was broken on our door. They did give us $150 comp for food but I must the worst brunch I have ever in my life been to not anyone's fault just how it was. It would've been really nice if they would've offered a free stay in the future as it really did put us out for quite a while and we were all very tired. I'm not blaming the hotel. It's happens. I think they could have comped us the better. we could've used a massage after that.Cathy Hacker

New Years night and January 1st celebration was fantastic at Chamonix Hotel and Casino, Cripple Creek, Colorado. My wife and I spent the glorious two day event in a suite with classic comfort and more.Upon arrival we were allowed to check in early to start the revelry well rested. The first day spent in the hotel casino and then moved to their sister property...Bronco Billy's. Many of the guests were already in a celebration mode...hats, noise makers, New Years clothing and more. The Chamonix Bistro was busy with lunch service and later more crowded for dinner. We dined at the adjacent 980 Prime Steak House, our favorite restaurant. Later in the evening we attended the Sandy Hackett's Rat Pack Show in the Chamonix ball room. The show started with Baxter Lee, General Manager by introducing the group. The big audience was entertained with music and comedy. We also enjoyed the open bar. The hotel became increasingly crowded and busy with a lot of happy New Years fans ready to say goodbye to 2024 and welcome into 2025. The two day event was coming to a head as midnight approached. The crowds began to count down to New Years with champagne in hand.....we joined in to welcome 2025. January 1st provided us with a quiet and welcoming slow breakfast in the Chamonix Bistro. We thoroughly enjoyed what the hotel marketing staff, Wendy Field Marketing Director, had assembled. We give Chamonix a loud congratulations. Well done.