Terry R.
Feb 27, 2024
Pretty good selection but the staff is slow and not helpful. I bought some stone from them and realized later that I needed more but they said they would not be getting any more in and couldn't order more (found out later it was extra from a custom job). I had to talk them into allowing me to return what I bought because I couldn't finish the project without all of it and then had to pay a 25% RESTOCKING FEE (which you don't know about unless you read your receipt AFTER you've already paid for the material). Had been waiting so long, I finally unloaded the material myself (no discount on the restocking fee). Going to Pioneer first from now on.
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Amy P.
Jul 14, 2017
Please read before ordering anything from this company! I wish I could give them zero stars for a rating. They ordered us the wrong color of pavers and we didn't realize it until they were installed and washed. They would not give us any money back or take responsibility for the incorrect order. Also, they delivered our order two hours after the three hour window provided resulting in another day's cost of renting the plate vibrator and wet saw - $200 extra! Each time we called after our window wondering where our order was, they lied and said it was on it's way. We left a message for the manager and our call was never returned.They only gave us our delivery charge back when we physically showed up at the store. They might have some of the best prices, but they end up costing more in the end. Please save yourself a major headache and extra out-of-pocket costs and go with another company.
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