Appliance Outlet

These guys did a fantastic job with everything! I got a Bosch dishwasher, which you can't find anywhere else right now. I filled out the order form online and then I was called quickly by the store and fully understood my options before I paid. They even had a better price on delivery, removal, and installation than anyone else. I asked them about the bad reviews, and they told me that with the exception of when they get one delivered to them that has a problem they don't even deal in the scratch and dent stuff anymore- it is all brand new appliances. So, ignore those old reviews, that isn't even what they do anymore. The delivery guys were fantastic! They were all really nice and installed my new dishwasher and I couldn't have been happier with the entire experience! I was dealing with a dead dishwasher at home, and really didn't want to wait long. They were trying to get my delivery to me in just a few days, and even with the delay of a nasty snowstorm I was back up and running within a week. I will absolutely recommend Appliance Outlet to friends. I am surprised that I hadn't heard of them before, and I would much rather support a local company than a big box store anyway.

Keith is super knowledgeable, great customer service, goes above and beyond! This is our go to for appliances. We bought a dishwasher from them and now a washer and dryer. They have appliances in stock. They have a great warranty. Couldn't be happier! Thank you.

Recently purchased appliances from them, washer & dryer. To begin with purchased extended warranty, and they gave me NO paperwork to show what I was getting! Realized I didn't get any paperwork on extended warranty, texted them and they sent me a photo shot of warranty! What? Really? Figured I would get a hard copy when they delivered the appliances! Nope, NO paperwork! Then they sent NEW metal water lines, and NEW dryer vent, which I assumed I paid for, although it wasn't itemized out on the invoice! Told them I had already replaced these items and wanted my money back on these items and they REFUSED to do so! They just lost a customer for life over something as petty as this, not willing to do the right thing! Great customer service! LOL!

Bought a washer and dryer from them in may 2023. It's broken. Warranty is only good for one year. Should've read the reviews before we purchased from here.

This is the second time we've ordered appliances from Appliance Outlet and we've been super impressed both time. The installation service (from their employee delivery folks - not subcontractors) has been terrific! I would definitely recommend.

Great experience and customer support. Fair pricing. Would return for sure. Convienient location

We bout a dishwasher and range last spring. We have had several opportunities to ask for customer service, simple questions answer. Ryan and Lauren always available and patient with my questions about different functions!. Beats trying to get help in the big box stores. Very satisfied!

I had been looking at replacing my washer and dryer. When the dryer went out, I knew it was time. I have purchased several appliances from Home Depot, Best Buy and Lowes thinking I was getting a better deal than at an appliance store. I walked into AO and was helped immediately by a person (Keith) who was familiar with the item I was looking for. The process was SEAMLESS from the purchase to delivery. The customer service was an 11. I will never again buy an appliance from the big box store. Thank you, Appliance Outlet. C. Walker

We took my elderly parents in to get their fridge, microwave and dishwasher replaced. They had been putting off the purchases, as they are very frugal; but when their dishwasher gave out, they decided to get all their none working appliances replaced. Ryan was amazing with my folks. He showed them exactly what they were looking for (didn't try to upgrade them with features they don't want or need) and was very patient. In addition to amazing customer service, the prices were very competitive, there is just one charge for delivery, installation and removal of the old appliances, and they are being delivered in two days (no back orders)! Would give more stars if we were able and we'll definitely come to AO for any appliance needs we have in the future.

Do not buy from them!!! We received our brand new Maytag washer and dryer on July 21st. On August 1st I called Appliance Outlet and informed them that our washer stopped draining and we had to manually drain it. They told me I had to call Maytag. A Maytag technician then came out the next week and told us the motherboard needed to be replaced and this would take 3+ weeks. Frustrated, after buying brand new appliances, I called AO to see if there was anything they could do. The woman I spoke with (Laura? I think) was extremely rude. She basically said because it was after their 7 day return policy (ridiculously short return policy) that there was nothing she could do. She was very condescending and literally chuckled and told me that I got a "lemon" and said "what do you want us to do about it?" It was only 4 days past their return policy when I called on Aug 1st and only 6 business days so to get no help and to be treated so rudely was pretty disgusting. I wanted to spend my money at a small business but will never make that mistake with them again.