Tim R.
Sep 5, 2016
My wife and I were vacationing in the Denver area recently and found this company to rent a RZR to ride around. It was everything we were looking for. They drop off and pick up the RZR to the spot you want to ride. Customer Service was exceptional. Prices were very reasonable, $250 for half a day with a $500 refundable deposit with in 3 days after inspection. We had a great time! Trails were fun, equipment was in very good condition. Rocky, was so nice and helpful. We walked away so happy and excited about our adventure. So, why the one star? It has now been nearly a month and we still have not received our deposit. I contacted Rocky thru text messages the first time after 2 weeks, with no response. Then I emailed through PayPal. He responded, said he would check on it. He even emailed back to confirm we received the deposit, which we had not. I replied that we had in fact not received it and have had zero communication with him since that time.It's so frustrating that our great memories have to be tarnished by this when literally every other aspect of our experience was 5 stars.
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