Windows On the River Banquet Facility

Enjoyed this beautiful venue for our Yacht club's commodore's Ball - celebration of our Officers!The cocktail party was in the aquarium which was very unique. We got to eat shrimp while looking at the aquatic tanks. Seemed odd. But the appetizers were good. They had servers walking around and a few bar stations set up. Nice spread half way too that had a beautiful vegetable spread, cheese and crackers. The windows on the river venue where we ate dinner was decorated nicely. The team working the service were awesome. Friendly and smiling! The food was amazing. I had the chicken piccata and my husband had filet mignon. The chicken was tender and the sauce delicious. My favorite was the green beans with red peppers. Really well done. The dessert was tiramisu. It was also well done. Great job Chefs! The entertainment was Disco Inferno. They had the dance floor packed ! Definitely a great evening.

I am told that my niece just HAD to have her wedding reception here - so the entire wedding was arranged around this venue's availability. So a freaking Friday 3 PM wedding on the west side of town - with a 2 hour window before the 6 PM cocktail/7 PM reception. This was hard to find and once in the parking lot - it was still confusing. The cocktail hour was on a terrace - outdoors and rather chilly. And not wheelchair friendly as my elderly mom could not make it to this part. Uneven flooring, jammed with people and tables and chairs to maneuver. Plus there is no elevator to get her down from the reception area. Just bad planning on all levels (no pun intended). I think the food on the patio was good - it looked good but hubby wasn't hungry and there were so many people, I only ended up trying one chicken skewer thing as a waitress wandered by with a tray. It was very good. I also don't know about bar service as again - we don't drink and hubby never offered to get me a soft drink. Plus - no place to put it and eat while standing, too. So just was well.We were seated upstairs for the reception. The room has these huge metal black steel pillar-beams which blocked my view from everything happening - cutting the wedding cake, bridal dance, etc. And I was seated at the family wedding table. The room was too small for the size of the party. When the dancing started, the music was so loud those seated at tables could not talk. I don't think it was the DJ's fault for having the music too loud - we were just all crammed together right by the dance floor.One good thing - the food was absolutely delicious. I went crazy and had the beef. It was a huge serving. I would have preferred med-rare - but no choice given the size of the party. I was just happy to get a choice: beef, salmon, chicken. The squash was also fantastic - with asiago cheese. YUM! Don't know about the potatoes but they looked good. Rolls were average. Salad was good. And I guess dessert doesn't count as it was wedding cake.I do not recommend this venue for a reception for almost 200 people. Pick a bigger place. I don't imagine it was really worth the cost.

I had my wedding here on a Friday in June 2022 and absolutely loved it. You cannot beat the views in the City View room. We had both our ceremony and reception on site, with the cocktail hour in the aquarium. I loved that everything was on site and there was no need for travel between locations for our guests. While planning, we worked with Kathy who was very friendly and responsive to any questions that we had. The ceremony was beautiful in front of the large windows overlooking the river. There is a room that can be used for the bridal party to wait while everyone comes in. It has windows overlooking the City View room from the floor above, so you can watch guests filing in. However, the room is only allowed to be used for waiting- you cannot use it to get ready. It would have been nice to have an on-site area where we could get ready. The cocktail hour was a $1,250 up charge, but I would say it was worth it!! Our guests are still raving that it was the coolest and most unique cocktail hour that they have been to. The food at the reception was AMAZING. We had the grouper, chicken Marsala, and prime rib as our options. The portions were large, and the food came out very hot. All guests were probably served within 15-20 minutes of the head table getting their food, which we were very pleased with. We loved that the cake was included in the price. The cake was moist and delicious. We were concerned about noise from Jacobs Pavilion next door as there was a concert going on that night. However, it was not an issue at all and the DJ's music completely covered up any sound from the concert. There is a "day of coordinator" that the venue has for your wedding. It wasn't exactly communicated what the role was of the coordinator. We saw them once before the ceremony where they introduced themselves. They also helped with counting and sealing up the cards that we received. We were hoping the coordinator would have been a little more involved, with more assistance with coordinating and managing the timeline of the evening.Overall, for the price (especially on a Friday) this venue is definitely worth it. It was everything that I was hoping for and I absolutely loved the views and industrial architecture. It's definitely a bonus to have the Cleveland Aquarium on the first floor as well. I also liked how much the venue takes care of for you. Not having to hire outside vendors for food, drinks, linens, and the cake were a big plus. We also used the house centerpieces provided by the venue, which were simple but met our needs. If I could do it over, I would definitely choose this venue again.

We just got married at the City View Room over the weekend for a Friday wedding. Kris was an awesome coordinator to work with! Helped us out and answered all of our questions over the past 1.5 years. Everything turned out perfectly! The food and cake was delicious and everyone loved the open bar!! No complaints really at all!! Two small suggestions - when the bridal party arrives make sure to escort them to the correct bridal room since we didn't know where to go exactly with our bags. And make sure the waitresses don't take any drinks that are full. Some guests thought they were cleaning up the tables too quickly.

Absolutely outstanding! Came in on a Saturday night for my daughter's wedding reception in mid June, 2021. The gov had just allowed us to start having fun again, but the labor market is extremely tight, especially in hospitality, as the government will pay you more not to work than to work.Needless to say, the staff at Windows was terrific. We had the service in their largest room with spectacular views of the City, River and Lake. After the service, we shuffled our 200 attendees into another room for cocktails, while they flipped the room for dinner and reception. When dinner started, we were a little bit apprehensive with the COVID induces supply chain issues affecting our meals. Chicken, steak and lobster were all on the menu and I was concerned the lobster tail would be the size of a Crawdad, but it was just fine. Everyone LOVED the food. Heard many comments along the lines of "Best wedding food ever!" Furthermore, the boss running the affair on the floor that night was smart enough to know where the guy paying for the extravaganza was sitting and came up to me several times asking if there was anything else they could do for us. I had nothing to add, other than extremely grateful things were going so well. With 2 bars and 3 bartenders, there was never a line with more than a few people in it waiting for drinks. And the dance floor was packed, as everyone was shaking off their COVID blues and partying the night away!

We were just there for a wedding reception. The venue is beautiful and the staff outstanding. I had salmon for the main entree. It was good but not Really very hot actually was not even warm. The Other lady at our table said the same thing. The asparagus was not done at all. Would be nice if There was a elevator that went up to second floor Thx

It's a great venue on many levels. The service staff for banquets, weddings is horrible. Unprofessional, sloppy, rude. Bad on so many levels. Food was good but over-priced , I'd go elsewhere- your guest will appreciate an event with decent service

We just had my daughter's wedding ceremony and reception there lastnight. We chose the Bridgeview room for a party of about 230. We worked with Kathy Lewis who was amazing from start to finish (14 months). The entire staff was wonderful during the event, the night was perfect and magical, and the venue was beautiful. Correspondence was fantastic through email even with many/endless detail questions :-) Sue Kutolowski

Beautiful place, Excellent food! Great location, the view of the skyline is just amazing.

My daughter and son n love had their reception at the venue Sept 2022. The venue is beautiful, Kathy and Ashlee were amazing, the food was outstanding. They were suppose to have cocktail hour from 5pm - 6 pm but did not get started until 5:25pm and ended at 5:45 pm. Dinner was suppose to start at 6:30 pm and did not start until close to 7:30 pm. To pass the time the bride and groom went to every table to take pictures. I addressed the issue on next business day since cocktail hour was an additional fee. the staff met with my daughter and son which quickly blew them off making excuses and not wanting to be held accountable for their error. It is very sad of their behavior and not wanting to right their wrong.